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Claims Advocate Jobs in Indiana (NOW HIRING)

Gregory & Appel

Claims Advocate

Indianapolis, IN · On-site

Claims Advocate The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

Description The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the ...

The MJ Companies

Claims Consultant

Carmel, IN · On-site

Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage ...

The MJ Companies

Claims Consultant

Carmel, IN

Act as an advocate for the best and most expedient resolution of claims. + Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage ...

Brown & Brown

Senior Claims Representative

Carmel, IN · On-site

Senior Claims Representative Built on meritocracy, our unique company culture rewards self-starters ... Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays ...

Brown & Brown

Senior Claims Representative

Carmel, IN · On-site

Senior Claims Representative Built on meritocracy, our unique company culture rewards self-starters ... Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays ...

Brown & Brown

Senior Claims Representative

Carmel, IN · On-site

Senior Claims Representative Built on meritocracy, our unique company culture rewards self-starters ... Free Mental Health & Enhanced Advocacy Services * Beyond Benefits: Paid Time Off, Holidays ...

Allied Solutions LLC

Bond Claims Agent

South Bend, IN · On-site

Advocate for the credit union to get the most favorable outcome. * Review policy insuring ... Claims Assessment * Manage financial institutions partners on claims issues with carriers. (Denial ...

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Claims Advocate information

See Indiana salary details

$32.4K

$68.6K

$112.8K

How much do claims advocate jobs pay per year?

As of Aug 28, 2026, the average yearly pay for claims advocate in Indiana is $68,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $84,700.00 per year, depending on experience, location, and employer.

What is a claims advocate?

A Claims Advocate is a professional who helps policyholders navigate the insurance claims process, ensuring they receive fair and timely settlements. They act as a liaison between the insured and the insurance company, advocating for the policyholder's best interests. Their responsibilities may include reviewing policy coverage, gathering necessary documentation, and negotiating claim settlements.

What does a claims advocate do?

A typical day for a Claims Advocate involves reviewing new and ongoing claims, communicating with clients, insurers, and third parties, and ensuring all documentation is accurate and up-to-date. You’ll often spend time negotiating settlements, providing guidance to clients on the claims process, and representing their interests during disputes or appeals. Collaboration with underwriters, adjusters, and legal teams is common to resolve issues efficiently and fairly. The role is dynamic and requires balancing casework with proactive communication, all while delivering excellent client service.

What skills and qualifications are needed to thrive as a claims advocate?

To excel as a Claims Advocate, you need strong analytical skills, knowledge of insurance processes, and a relevant background in claims handling or a related field. Familiarity with industry-standard claims management software, documentation systems, and potential certifications like AIC (Associate in Claims) is often required. Outstanding negotiation, empathy, and problem-solving skills help set top performers apart. These capabilities are essential for efficiently resolving complex claims, supporting clients, and achieving fair outcomes.

What are popular job titles related to Claims Advocate jobs in Indiana?

For Claims Advocate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claims Advocate jobs in Indiana look for?

The top searched job categories for Claims Advocate jobs in Indiana are:

What cities in Indiana are hiring for Claims Advocate jobs?

Cities in Indiana with the most Claims Advocate job openings:

Claims Advocate jobs near you
Infographic showing various Claims Advocate job openings in Indiana as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 79% In-person, 8% Hybrid, and 13% Remote job distribution, with an average salary of $68,610 per year, or $33 per hour.

Claims Advocate

Indianapolis, IN • On-site

Gregory & Appel
51 - 200 employees
Learn more about Gregory & Appelexternal

Other

Re-posted 7 days ago

Job description

Claims Advocate

The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the initial loss report from our client, sets expectations about the claims process, files the claim with the insurance company, notes the claim file as needed during the life of the claim, and follows it to closure.

• Provides claim kit reporting instructions to new clients and current clients when they are placed with a different insurance company at renewal.

• Provides claim advocacy for assigned clients including setting expectations for clients at time of loss, claim consulting, reporting, and tracking the claim to closure.

• Serves as resource to clients at time of loss, directing emergency restoration to mitigate damage; Confirms coverage and deductibles; Coordinates service with insurance company adjusters, while being a voice for the client with the adjuster when disagreements arise during the claim.

• Proactively identifies opportunities to reduce the cost of risk for our commercial clientele.

• Prepares claim trending and analysis reports to identify causes of loss for clients upon request from the Client Service Consultant, Producer or the Manager of Client Services.

• Responds or refers risk control consulting services desired by commercial clientele to insurance company Loss Control Representatives, the Manager of Client Services, and/or the Client Services Risk Consultant.

• Available to respond to claim emergencies outside of normal business hours: holidays, weekends, and evenings.

Skills

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Service Orientation: Actively looking for ways to help people.

• Complex Problem-Solving Skills: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Data Skills: Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

• Spreadsheets: Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.

Qualifications

• 1-2 years of experience in claims service experience, property & casualty commercial claims

• Bachelor's Degree; or combined equivalent years of education and experience

• P&C License Required

• Professional designations such as AIC, PLCS, CRM, or ARM desired

• Ability to carry out complex tasks with concrete and/or abstract variables

• Ability to communicate and explain to others complex issues, receives and interprets claim information, and responds appropriately.

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