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Claims Advocate Jobs (NOW HIRING)

Position Summary The Claims Advocate serves as a trusted resource to clients by providing claims support and advocacy for Commercial Lines and Personal Lines accounts. This role assists clients ...

Claims Advocate Leavitt Risk Advisory is seeking a Senior Claims Advocate to lead and elevate the claims experience for our commercial clients. This role will be focused on serving the Montana region ...

Position Summary The Claims Advocate serves as a trusted resource to clients by providing claims support and advocacy for Commercial Lines and Personal Lines accounts. This role assists clients ...

The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management, strategic loss analysis, process improvement, and strong customer service. While the Claims ...

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Senior Claims Advocate

Santa Fe, NM · Remote

$73K - $87K/yr

Senior Claims Advocate · Multi Lines Claims Experience Needed · Active Adjuster's License Needed · Work From Home · Professional Growth Opportunities · Comprehensive Benefits o Medical, Dental ...

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The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management, strategic loss analysis, process improvement, and strong customer service. While the Claims ...

New

The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution. This position will act as liaison between ...

The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution. This position will act as liaison between ...

New

Claims Advocates provide excellent customer service by ensuring all client needs are met while engaging in behaviors such as claims processing, evaluation, and resolution of claims. They build robust ...

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Senior Claims Advocate

Tampa, FL · Remote

$73K - $87K/yr

Senior Claims Advocate · Multi Lines Claims Experience Needed · Active Adjuster's License Needed · Work From Home · Professional Growth Opportunities · Comprehensive Benefits o Medical, Dental ...

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Claims advocate and facilitator on behalf of client * Consultation with clients on claim issues * Review and recommend solutions to coverage, quantum and claim handling management issues * Negotiate ...

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Senior Claims Advocate

Fort Worth, TX · Remote

$73K - $87K/yr

Senior Claims Advocate · Multi Lines Claims Experience Needed · Active Adjuster's License Needed · Work From Home · Professional Growth Opportunities · Comprehensive Benefits o Medical, Dental ...

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Senior Claims Advocate

Atlanta, GA · Remote

$73K - $87K/yr

Senior Claims Advocate · Multi Lines Claims Experience Needed · Active Adjuster's License Needed · Work From Home · Professional Growth Opportunities · Comprehensive Benefits o Medical, Dental ...

New

Claims Advocates provide excellent customer service by ensuring all client needs are met while engaging in behaviors such as claims processing, evaluation, and resolution of claims. They build robust ...

As a Claims Advocate, you will proactively manage claims and achieve favorable claim resolutions for clients of CAC's Financial Lines, Cyber, and Transactional Liability Practices, to include the ...

Agency Claims Advocate - 100% Remote Property and Casualty Insurance Industry A 12-office Agency/Broker is on the lookout for a Commercial P&C Claims Account Manager. This role involves being the ...

This specific team focuses on municipalities and school district claims advocacy needs. How you'll make an impact * Consult on appropriate claims strategy with brokers and clients * Analyze claims ...

As a Claims Advocate, you will proactively manage claims and achieve favorable claim resolutions for clients of CAC's Financial Lines, Cyber, and Transactional Liability Practices, to include the ...

Claims advocate and facilitator on behalf of client * Consultation with clients on claim issues * Review and recommend solutions to coverage, quantum and claim handling management issues * Negotiate ...

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Claims Advocate information

See salary details

$34K

$72.1K

$118.5K

How much do claims advocate jobs pay per year?

As of Jun 17, 2026, the average yearly pay for claims advocate in the United States is $72,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Claims Advocate?

A typical day for a Claims Advocate involves reviewing new and ongoing claims, communicating with clients, insurers, and third parties, and ensuring all documentation is accurate and up-to-date. You’ll often spend time negotiating settlements, providing guidance to clients on the claims process, and representing their interests during disputes or appeals. Collaboration with underwriters, adjusters, and legal teams is common to resolve issues efficiently and fairly. The role is dynamic and requires balancing casework with proactive communication, all while delivering excellent client service.

What are the key skills and qualifications needed to thrive in the Claims Advocate position, and why are they important?

To excel as a Claims Advocate, you need strong analytical skills, knowledge of insurance processes, and a relevant background in claims handling or a related field. Familiarity with industry-standard claims management software, documentation systems, and potential certifications like AIC (Associate in Claims) is often required. Outstanding negotiation, empathy, and problem-solving skills help set top performers apart. These capabilities are essential for efficiently resolving complex claims, supporting clients, and achieving fair outcomes.

What is a Claims Advocate job?

A Claims Advocate is a professional who helps policyholders navigate the insurance claims process, ensuring they receive fair and timely settlements. They act as a liaison between the insured and the insurance company, advocating for the policyholder's best interests. Their responsibilities may include reviewing policy coverage, gathering necessary documentation, and negotiating claim settlements.

More about Claims Advocate jobs
What cities are hiring for Claims Advocate jobs? Cities with the most Claims Advocate job openings:
What are the most commonly searched types of Claims Advocate jobs? The most popular types of Claims Advocate jobs are:
Who are the top companies hiring for Claims Advocate jobs? The top employers for Claims Advocate jobs are:
What states have the most Claims Advocate jobs? States with the most job openings for Claims Advocate jobs include:
Infographic showing various Claims Advocate job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,103 per year, or $34.7 per hour.
Claims Advocate

Claims Advocate

Hotchkiss Insurance

Carrollton, TX • On-site

Full-time

Retirement, PTO

Posted 6 days ago


Job description

Company Overview
As one of the largest independent insurance agencies in Texas, we are proud to be recognized for our exceptional, values-driven culture and consistently named among the best places to work. Our reputation reflects our commitment to outstanding client service, meaningful philanthropic efforts, employee well-being, strong financial stewardship, and a promising future.
Position Summary
The Claims Advocate serves as a trusted resource to clients by providing claims support and advocacy for Commercial Lines and Personal Lines accounts. This role assists clients throughout the claims process, facilitates communication with carriers and adjusters, and helps ensure timely and equitable claim resolution. The Claims Advocate works closely with Producers, Account Managers, and carrier partners to deliver positive client experience and support retention efforts.
Essential Duties and Responsibilities
  • Manage and coordinate Commercial Lines and Personal Lines claims from initial reporting through resolution.
  • Serve as a client advocate by facilitating communication between insureds, carriers, adjusters, and other involved parties.
  • Assist clients with claim reporting, documentation collection, and claim status updates.
  • Monitor claim progress and follow up with carriers to ensure timely handling.
  • Review claim activity and identify potential service concerns or escalation needs.
  • Support clients with coverage questions related to active claims and coordinate with internal teams as needed.
  • Maintain accurate claim documentation and activity records within EPIC.
  • Develop working relationships with carrier claim representatives and adjusters.
  • Participate in client meetings, renewal discussions, and stewardship meetings when requested.
  • Provide claims-related support to Producers and Service Teams to enhance client retention and satisfaction.
  • Analyze claim trends and assist in identifying opportunities for risk mitigation and improved claim outcomes.
  • Stay current on carrier procedures, coverage forms, and claims best practices.

Qualifications and Experience
  • Minimum 2 years' experience in insurance claims, risk management or agency experience.
  • Four-year college degree or equivalent work experience and/or industry designation education preferred.
  • Must be able to work independently and build strong internal/external client relationships.

Compensation and Benefits
  • Competitive compensation package.
  • Structured professional development and career growth opportunities.
  • Generous paid time off and recognized holidays.
  • Comprehensive benefits package, including company 401(k) match.
  • Gym membership reimbursement.
  • This role will be hybrid 3 days in the office, 2 days remote weekly after the training period.
Hotchkiss Insurance is an Equal Opportunity Employer and a drug-free workplace.
All applicants must be authorized to work in and currently reside in the United States.
No agencies or third-party inquiries.