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Claims Advocate Jobs (NOW HIRING)

Hauser Inc

Claims Advocate

Cincinnati, OH · On-site

The Claims Advocate delivers "Claims Advocacy" by approaching claims from the client's perspective and ensuring exceptional service throughout the claim's lifecycle. Under the direction of the Vice ...

Cross Insurance

Associate Claims Advocate

Norwell, MA · On-site

$18.75 - $25.25/hr

Claims Advocate The Cross Family of Agencies welcomes you. We need your talent and expertise. The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management ...

Hotchkiss Insurance

Claims Advocate

Carrollton, TX · On-site

Position Summary The Claims Advocate serves as a trusted resource to clients by providing claims support and advocacy for Commercial Lines and Personal Lines accounts. This role assists clients ...

Hotchkiss Insurance Agency

Claims Advocate

Dallas, TX · On-site

Position Summary The Claims Advocate serves as a trusted resource to clients by providing claims support and advocacy for Commercial Lines and Personal Lines accounts. This role assists clients ...

Leavitt Group

Senior Claims Advocate

Billings, MT · On-site

Senior Claims Advocate Leavitt Risk Advisory is seeking a Senior Claims Advocate to lead and elevate the claims experience for our commercial clients. This role will be focused on serving the Montana ...

Gregory & Appel

Claims Advocate

Indianapolis, IN · On-site

Claims Advocate The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at ...

Crossagency

Associate Claims Advocate

Norwell, MA · On-site

The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management, strategic loss analysis, process improvement, and strong customer service. While the Claims ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, specifically working with Clients in the Small ...

Cross Insurance

Associate Claims Advocate

Norwell, MA · On-site

The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management, strategic loss analysis, process improvement, and strong customer service. While the Claims ...

Squaremouth

Claims Advocate

Metairie, LA · On-site

Commercial Claims Advocate HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life ...

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Claims Advocate information

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$34K

$72.1K

$118.5K

How much do claims advocate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for claims advocate in the United States is $72,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Claims Advocate?

A typical day for a Claims Advocate involves reviewing new and ongoing claims, communicating with clients, insurers, and third parties, and ensuring all documentation is accurate and up-to-date. You’ll often spend time negotiating settlements, providing guidance to clients on the claims process, and representing their interests during disputes or appeals. Collaboration with underwriters, adjusters, and legal teams is common to resolve issues efficiently and fairly. The role is dynamic and requires balancing casework with proactive communication, all while delivering excellent client service.

What are the key skills and qualifications needed to thrive in the Claims Advocate position, and why are they important?

To excel as a Claims Advocate, you need strong analytical skills, knowledge of insurance processes, and a relevant background in claims handling or a related field. Familiarity with industry-standard claims management software, documentation systems, and potential certifications like AIC (Associate in Claims) is often required. Outstanding negotiation, empathy, and problem-solving skills help set top performers apart. These capabilities are essential for efficiently resolving complex claims, supporting clients, and achieving fair outcomes.

What is a Claims Advocate job?

A Claims Advocate is a professional who helps policyholders navigate the insurance claims process, ensuring they receive fair and timely settlements. They act as a liaison between the insured and the insurance company, advocating for the policyholder's best interests. Their responsibilities may include reviewing policy coverage, gathering necessary documentation, and negotiating claim settlements.

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Claims Advocate jobs near you
Infographic showing various Claims Advocate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,103 per year, or $34.7 per hour.

Claims Advocate

Hauser Inc

Cincinnati, OH • On-site

Full-time

Posted 7 days ago

Job description

Description:

The Claims Advocate delivers “Claims Advocacy” by approaching claims from the client’s perspective and ensuring exceptional service throughout the claim’s lifecycle. Under the direction of the Vice President of Claims, this role analyzes, reviews, and supports the adjustment of commercial property and casualty claims, including complex bodily injury and property damage matters. The Claims Advocate investigates claims, evaluates liability and damages, negotiates resolutions, and collaborates with insurance carriers and defense counsel to help expedite settlements and control loss and litigation costs. This position also serves as a trusted resource to clients and internal teams by providing guidance, insight, and advocacy throughout the claims process.




OBJECTIVES AND ESSENTIAL JOB DUTIES:

  • Provide professional advice, counsel, and guidance under the direction of the Vice President of Claims in the area of all insurance claims.
  • Act as an advocate for clients and serve as a liaison between clients and insurance carriers to support effective claims resolution.
  • Oversee large loss claims and complex client accounts, advocating for clients in coverage, liability, and property disputes
  • Assist with loss analysis, risk analysis, and claims data reporting, including the preparation, analysis, and presentation of claims data for Risk Management client reviews.
  • Prepare Workers’ Compensation Experience Modification Factor evaluations as needed and maintain insurance carrier production records.
  • Deliver exceptional, value-added service and consultation while building and maintaining strong client relationships and partnerships.
  • Assist clients in defining their objectives and evaluate whether existing programs are meeting those objectives.
  • Assist Senior Risk Consultants in reviewing policies, contracts, riders, certificates, employee handbooks, and safety manuals to support client coverage decisions.
  • Maintain strong technical expertise in property and casualty insurance coverages, workers’ compensation laws, legal theory, and carrier claims processes.
  • Support the development of Claims Analysts while assisting with the execution of service plans and coordination with carriers and internal teams.


KEY COMPETENCIES:

  • Analytical Thinking: Interprets complex data and regulations accurately.
  • Accountability: Manages sensitive and high-value processes with integrity.
  • Communication: Engages clearly and effectively with internal and external partners.
  • Leadership: Works independently while supporting cross-functional initiatives.
  • Continuous Improvement: Proactively seeks opportunities to streamline processes and strengthen controls.
  • Exhibits Drive and Commitment: Takes initiative, demonstrates a strong sense of urgency, and consistently meets deadlines with a high standard of professionalism—especially in fast-paced, deal-driven environments.


Requirements:
  • High School Diploma required; bachelor’s degree (B.A. or B.S.) preferred
  • Minimum of 5+ years of claims experience within the property and casualty insurance industry.
  • Strong knowledge of complex coverage analysis and policy interpretation, with experience managing commercial property and casualty claims and analyzing claims data and loss trends to provide strategic insights to clients.
  • Experience collaborating with insurance carriers, adjusters, and defense counsel to advocate for clients and achieve favorable claim outcomes.
  • Exceptional client-centric mindset with strong interpersonal, communication, and presentation skills.
  • Strong analytical and strategic thinking abilities.
  • Experience preparing and presenting claims analysis and recommendations to clients.
  • Must hold an active Property & Casualty license or be willing to obtain licensure within the first three months of employment.
  • Ability and willingness to travel up to 35%.
  • Insurance professional designations such as AIC, ARM, or CPCU preferred.