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Senior Claims Advocate Jobs (NOW HIRING)

The Senior Claims Advocate provides strategic claims support and advocacy for clients, focusing on complex claims handling, reserve management, and claims performance improvement. This role leads ...

The Senior Claims Advocate provides strategic claims support and advocacy for clients, focusing on complex claims handling, reserve management, and claims performance improvement. This role leads ...

Senior Claims Advocate

Peachtree Corners, GA · On-site

$62K - $80K/yr

Senior Claims Advocate We are seeking a highly experienced Senior Claims Advocate with expertise in both workers' compensation and liability claims to deliver exceptional claims management, strategic ...

Senior Claims Advocate

Duluth, GA · On-site

$60K - $78K/yr

We are seeking a highly experienced Senior Claims Advocate with expertise in both workers' compensation and liability claims to deliver exceptional claims management, strategic advocacy, and risk ...

Senior Claims Advocate

Duluth, GA · On-site

$60K - $78K/yr

We are seeking a highly experienced Senior Claims Advocate with expertise in both workers' compensation and liability claims to deliver exceptional claims management, strategic advocacy, and risk ...

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Senior Claims Advocate information

See salary details

$32.5K

$55.9K

$87.5K

How much do senior claims advocate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for senior claims advocate in the United States is $55,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $63,000.00 per year, depending on experience, location, and employer.

What is a senior claims advocate?

A Senior Claims Advocate is an experienced insurance professional who represents clients during the insurance claims process, ensuring they receive fair treatment and the maximum possible settlement from insurers. They analyze policies, negotiate with insurance companies, and provide expert guidance on complex claims. Their role includes resolving disputes, advising on claim strategies, and advocating for the client's best interests throughout the claims lifecycle.

How does a senior claims advocate typically collaborate with clients and insurers during complex claims processes?

A Senior Claims Advocate serves as a key liaison between clients and insurers, guiding clients through the entire lifecycle of complex claims. They proactively communicate with clients to gather detailed information, coordinate with insurers to clarify policy terms, and negotiate settlements. Regularly, they participate in strategy meetings with legal teams and underwriters to resolve disputed or high-value claims. This collaborative approach ensures clients receive optimal outcomes while maintaining strong professional relationships with all parties involved.

What are the key skills and qualifications needed to thrive as a senior claims advocate, and why are they important?

To thrive as a Senior Claims Advocate, you need deep knowledge of insurance policies, claims processes, and risk management, often supported by a bachelor’s degree and relevant industry certifications like ARM or CPCU. Familiarity with claims management systems, policy administration tools, and regulatory compliance platforms is crucial. Strong negotiation, analytical thinking, and client communication skills help you effectively resolve complex claims and advocate for clients’ interests. These skills ensure accurate claims handling, client satisfaction, and the protection of both client and company interests in a competitive insurance environment.

What is the difference between Senior Claims Advocate vs Claims Adjuster?

AspectSenior Claims AdvocateClaims Adjuster
CredentialsRelevant insurance certifications, experience in advocacyInsurance licenses, certifications vary by state
Work EnvironmentLegal and insurance settings, client-facing rolesInsurance companies, third-party administrators
Employer & Industry UsageInsurance firms, legal teams, advocacy organizationsInsurance companies, claims departments
Primary FocusAdvocating for clients, negotiating claimsEvaluating and settling insurance claims

The main difference is that a Senior Claims Advocate focuses on representing and advocating for clients during claims processes, often requiring legal knowledge and negotiation skills. In contrast, a Claims Adjuster primarily evaluates and settles claims on behalf of insurance companies. Both roles require insurance knowledge, but their responsibilities and client interactions differ significantly.

What cities are hiring for Senior Claims Advocate jobs?

Cities with the most Senior Claims Advocate job openings:

What are the most commonly searched types of Claims Advocate jobs?

The most popular types of Claims Advocate jobs are:

Who are the top companies hiring for Senior Claims Advocate jobs?

The top employers for Senior Claims Advocate jobs are:

What states have the most Senior Claims Advocate jobs?

States with the most job openings for Senior Claims Advocate jobs include:

Senior Agency Claims Advocate

Mount Laurel, NJ • On-site

The Jonus Group
Insurance Services • 11 - 50 employees

$87K - $124K/yr

Other

Medical, Dental, Vision, PTO

Posted 26 days ago


Job description


Senior Claims Advocate
Job Summary
Seeking a highly skilled and experienced Senior Claims Advocate to provide strategic claims support and advocacy for a clients. This role focuses on managing complex claims, improving claims performance, and delivering actionable insights to clients. As a key advisor, you will lead client-facing claims reviews, influence carrier decisions, and drive optimal claims outcomes.
Compensation Package
We offer a competitive compensation package that reflects your skills, experience, and expertise. The annual salary range for this position is $87,550.00 - $124,755.00 USD, commensurate with job-related qualifications and geographic location. This range includes base pay earnings. Additional benefits include:
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development opportunities
Responsibilities
As a Senior Claims Advocate, your primary responsibilities will include:
  • Overseeing the strategy and resolution of complex, high-exposure, and multi-line claims to align with client financial and risk management objectives.
  • Serving as the primary advocate for clients with carriers, influencing reserves, coverage positions, and claim outcomes.
  • Directing claim strategy and engagement with adjusters to ensure timely and effective claim progression.
  • Identifying opportunities to reduce total cost of risk through strategic claim oversight and early intervention.
  • Leading the development and delivery of quarterly claims reviews, including advanced trend analysis and actionable insights.
  • Presenting claims reviews to clients, providing clear recommendations to improve outcomes and inform risk management decisions.
  • Managing and resolving complex or escalated claim issues, serving as a senior escalation point for clients and internal stakeholders.
  • Collaborating with carrier leadership, legal partners, and internal teams to resolve challenging claims.
  • Mentoring and developing Claims Advocates, providing technical guidance and oversight of claim strategies.
Qualifications/Requirements
Required Education & Experience:
  • A minimum of 5 years of experience in commercial insurance claims or claims advocacy.
  • Strong understanding of claims handling, reserving, and coverage.
Preferred Education & Experience:
  • Advanced designations such as AIC, SCLA, CPCU, ARM, or equivalent.
  • Experience managing large and complex commercial claims.
Planning/Organizing/Managerial Knowledge:
  • Proven ability to manage complex workloads and integrate claims strategy with client risk profiles and renewal impacts.
Communicating & Influencing Skills:
  • Strong leadership in client discussions and presentations.
  • Demonstrated ability to influence carrier decisions on reserves, settlements, and claim handling strategies.

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

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