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Executive Claims Advocate Jobs (NOW HIRING)

Hylant

Claims Advocate

Ann Arbor, MI

The Claims Advocate is a client facing role providing interpretation of policy language, coverage ... Hylant client executives and client services team members to advocate and facilitate claim ...

Hylant

Claims Advocate

Detroit, MI

The Claims Advocate is a client facing role providing interpretation of policy language, coverage ... Hylant client executives and client services team members to advocate and facilitate claim ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

The Claims Advocate is a client facing role providing interpretation of policy language, coverage ... Hylant client executives and client services team members to advocate and facilitate claim ...

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Executive Claims Advocate information

What is the difference between Executive Claims Advocate vs Claims Specialist?

AspectExecutive Claims AdvocateClaims Specialist
CredentialsInsurance certifications, legal knowledgeInsurance certifications, claims processing training
Work EnvironmentCorporate offices, client meetingsClaims departments, customer service centers
Employer & IndustryInsurance companies, corporate clientsInsurance firms, third-party administrators

The Executive Claims Advocate typically handles complex claims, negotiates settlements, and interacts with high-level clients, often requiring legal or advanced insurance certifications. Claims Specialists focus on processing claims, verifying coverage, and ensuring timely resolution. While both roles work within the insurance industry, the Advocate role involves more strategic and client-facing responsibilities, whereas the Specialist role emphasizes claims processing and administrative tasks.

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Executive Claims Advocate jobs near you
Infographic showing various Executive Claims Advocate job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 5% Part Time, and 4% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution.

Commercial Claims Advocate

Kapnick & Company, Inc.

Troy, MI • On-site

Full-time

Re-posted 20 days ago

Job description

Description:

Description

Founded in 1946, Kapnick Insurance is an independent insurance advisory firm with Michigan roots and a global reach. Our 180+ colleagues provide expert guidance and creative problem solving pertaining to business insurance, risk solutions, employee benefits, worksite well-being, and personal insurance to a vast and diverse base of clients worldwide. For over 75 years, companies and individuals have looked to Kapnick as a trusted advisor, providing solutions that protect their operations and employees.


This Commercial Claims Advocate position works within our Property and Casualty division. They assist commercial clients in reporting claims and provide support should a problem occur. They also maintain loss history records, documents and communications relating to Commercial Insurance Claims.

The Commercial Claims Advocate essential functions include:

  • Review insurance policy to determine the coverage in conjunction with the Client Executive and Account Executive
  • Prepare insurance claims forms and related documents and review them for completeness
  • Transmit claims to proper carriers for notification and handling
  • Provide customer service such as limited instruction on proceeding with claims or referrals to auto repair facilities or local contractors
  • Maintain loss history and notes in the agency management system (EPIC)
  • Follow up on claims as necessary
  • Act as liaison between insured/claimant and insurance company providing adjusters with appropriate coverage information
  • Provide back up to self-insured claims administration
  • Provide back up for Select and Personal Lines claims
Requirements:

Requirements

To be considered for the Commercial Claims Advocate position, you should have:

  • Commercials Claims Experience: Required
  • Ability to understand policy forms, coverage descriptions, and the firm’s procedures
  • Ability to use logical reasoning to identify the strength and weakness of alternative solutions, conclusions, or approaches to problems
  • Familiar with Microsoft Office (Word, Excel, Outlook, etc.)

What's in it for you?

  • A team-based approach to client management
  • Flexibility
  • Full benefits package
  • 11 paid holidays including your birthday!
  • Competitive Salary
  • Profit sharing (after a year of service)
  • Bonus potential
  • A caring workplace culture that has something for everyone

Have you got what it takes to join our winning team? Apply today and let's find out!



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