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Claims Advocate Jobs (NOW HIRING)

Gregory & Appel

Claims Advocate

Indianapolis, IN · On-site

Claims Advocate The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at ...

Hylant

Claims Advocate

Detroit, MI

The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, specifically working with Clients in the Small ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, specifically working with Clients in the Small ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, specifically working with Clients in the Small ...

The Jonus Group

Agency Claims Advocate

Mount Laurel, NJ · On-site

$72K - $103K/yr

Claims Advocate Job Summary Seeking a dedicated and detail-oriented Claims Advocate to support clients through the claims process. In this role, you will be responsible for reporting, monitoring, and ...

Gallagher

Claims Advocate

Media, PA · On-site

This specific team focuses on municipalities and school district claims advocacy needs. How you'll make an impact * Consult on appropriate claims strategy with brokers and clients * Analyze claims ...

Squaremouth

Claims Advocate

Baton Rouge, LA · On-site

Commercial Claims Advocate HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life ...

Dimond Bros Insurance LLC

Claims Advocate

Freeport, IL · On-site

$25 - $35/hr

As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful ...

EPIC Brokers

Senior Claims Advocate

Peachtree Corners, GA · On-site

$62K - $80K/yr

Senior Claims Advocate We are seeking a highly experienced Senior Claims Advocate with expertise in both workers' compensation and liability claims to deliver exceptional claims management, strategic ...

Dimond Bros Insurance

Claims Advocate

Centralia, IL · On-site

$25 - $35/hr

As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful ...

Dimond Bros Insurance LLC

Claims Advocate

Champaign, IL · On-site

$25 - $35/hr

As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful ...

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Claims Advocate information

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$34K

$72.1K

$118.5K

How much do claims advocate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for claims advocate in the United States is $72,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a claims advocate do?

A typical day for a Claims Advocate involves reviewing new and ongoing claims, communicating with clients, insurers, and third parties, and ensuring all documentation is accurate and up-to-date. You’ll often spend time negotiating settlements, providing guidance to clients on the claims process, and representing their interests during disputes or appeals. Collaboration with underwriters, adjusters, and legal teams is common to resolve issues efficiently and fairly. The role is dynamic and requires balancing casework with proactive communication, all while delivering excellent client service.

What skills and qualifications are needed to thrive as a claims advocate?

To excel as a Claims Advocate, you need strong analytical skills, knowledge of insurance processes, and a relevant background in claims handling or a related field. Familiarity with industry-standard claims management software, documentation systems, and potential certifications like AIC (Associate in Claims) is often required. Outstanding negotiation, empathy, and problem-solving skills help set top performers apart. These capabilities are essential for efficiently resolving complex claims, supporting clients, and achieving fair outcomes.

What is a claims advocate?

A Claims Advocate is a professional who helps policyholders navigate the insurance claims process, ensuring they receive fair and timely settlements. They act as a liaison between the insured and the insurance company, advocating for the policyholder's best interests. Their responsibilities may include reviewing policy coverage, gathering necessary documentation, and negotiating claim settlements.

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Claims Advocate jobs near you
Infographic showing various Claims Advocate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 14% Part Time, and 12% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,103 per year, or $34.7 per hour.

Commercial Claims Advocate

Kapnick & Company, Inc.

Troy, MI • On-site

Full-time

Re-posted 21 days ago

Job description

Description
Founded in 1946, Kapnick Insurance is an independent insurance advisory firm with Michigan roots and a global reach. Our 180+ colleagues provide expert guidance and creative problem solving pertaining to business insurance, risk solutions, employee benefits, worksite well-being, and personal insurance to a vast and diverse base of clients worldwide. For over 75 years, companies and individuals have looked to Kapnick as a trusted advisor, providing solutions that protect their operations and employees.
This Commercial Claims Advocate position works within our Property and Casualty division. They assist commercial clients in reporting claims and provide support should a problem occur. They also maintain loss history records, documents and communications relating to Commercial Insurance Claims.
The Commercial Claims Advocate essential functions include:
  • Review insurance policy to determine the coverage in conjunction with the Client Executive and Account Executive
  • Prepare insurance claims forms and related documents and review them for completeness
  • Transmit claims to proper carriers for notification and handling
  • Provide customer service such as limited instruction on proceeding with claims or referrals to auto repair facilities or local contractors
  • Maintain loss history and notes in the agency management system (EPIC)
  • Follow up on claims as necessary
  • Act as liaison between insured/claimant and insurance company providing adjusters with appropriate coverage information
  • Provide back up to self-insured claims administration
  • Provide back up for Select and Personal Lines claims

Requirements
Requirements
To be considered for the Commercial Claims Advocate position, you should have:
  • Commercials Claims Experience: Required
  • Ability to understand policy forms, coverage descriptions, and the firm's procedures
  • Ability to use logical reasoning to identify the strength and weakness of alternative solutions, conclusions, or approaches to problems
  • Familiar with Microsoft Office (Word, Excel, Outlook, etc.)

What's in it for you?
  • A team-based approach to client management
  • Flexibility
  • Full benefits package
  • 11 paid holidays including your birthday!
  • Competitive Salary
  • Profit sharing (after a year of service)
  • Bonus potential
  • A caring workplace culture that has something for everyone

Have you got what it takes to join our winning team? Apply today and let's find out!
Click here to view full job description

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