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Claims Advocate Jobs (NOW HIRING)

Dimond Bros Insurance

Claims Advocate

Kewanee, IL · On-site

$25 - $35/hr

As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful ...

Dimond Bros Insurance LLC

Claims Advocate

Kewanee, IL · On-site

$25 - $35/hr

As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful ...

Dimond Bros Insurance LLC

Claims Advocate

Centralia, IL · On-site

$25 - $35/hr

As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful ...

Dimond Bros Insurance

Claims Advocate

Champaign, IL · On-site

$25 - $35/hr

As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the time of ...

Holman Auto Group

Claims Advocate

Mount Laurel, NJ · On-site

The Claims Advocate supports clients through the claims process by reporting, monitoring, and facilitating communication between the client and insurance carrier. This role focuses on timely claim ...

Holman, Inc.

Claims Advocate

Mount Laurel, NJ · On-site

The Claims Advocate supports clients through the claims process by reporting, monitoring, and facilitating communication between the client and insurance carrier. This role focuses on timely claim ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN

Description The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the ...

MTN WST

Claims Advocate

Englewood, CO · On-site

$25 - $30/hr

As a Claims Advocate at Mountain West Insurance & Financial Services, you will be a key contributor by creating excellent customer experiences while processing client claims. This pivotal role ...

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Claims Advocate information

See salary details

$34K

$72.1K

$118.5K

How much do claims advocate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for claims advocate in the United States is $72,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a claims advocate do?

A typical day for a Claims Advocate involves reviewing new and ongoing claims, communicating with clients, insurers, and third parties, and ensuring all documentation is accurate and up-to-date. You’ll often spend time negotiating settlements, providing guidance to clients on the claims process, and representing their interests during disputes or appeals. Collaboration with underwriters, adjusters, and legal teams is common to resolve issues efficiently and fairly. The role is dynamic and requires balancing casework with proactive communication, all while delivering excellent client service.

What skills and qualifications are needed to thrive as a claims advocate?

To excel as a Claims Advocate, you need strong analytical skills, knowledge of insurance processes, and a relevant background in claims handling or a related field. Familiarity with industry-standard claims management software, documentation systems, and potential certifications like AIC (Associate in Claims) is often required. Outstanding negotiation, empathy, and problem-solving skills help set top performers apart. These capabilities are essential for efficiently resolving complex claims, supporting clients, and achieving fair outcomes.

What is a claims advocate?

A Claims Advocate is a professional who helps policyholders navigate the insurance claims process, ensuring they receive fair and timely settlements. They act as a liaison between the insured and the insurance company, advocating for the policyholder's best interests. Their responsibilities may include reviewing policy coverage, gathering necessary documentation, and negotiating claim settlements.

More about Claims Advocate jobs
What cities are hiring for Claims Advocate jobs? Cities with the most Claims Advocate job openings:
What are the most commonly searched types of Claims Advocate jobs? The most popular types of Claims Advocate jobs are:
Who are the top companies hiring for Claims Advocate jobs? The top employers for Claims Advocate jobs are:
What states have the most Claims Advocate jobs? States with the most job openings for Claims Advocate jobs include:
What job categories do people searching Claims Advocate jobs look for? The top searched job categories for Claims Advocate jobs are:
Claims Advocate jobs near you
Infographic showing various Claims Advocate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 14% Part Time, and 12% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,103 per year, or $34.7 per hour.

Claims Advocate

Dimond Bros Insurance

Kewanee, IL • On-site

$25 - $35/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Location
Kewanee
Description
Summary: As a Claims Advocate, you'll serve as a trusted partner to clients, guiding them through the claims process and collaborating with sales teams and insurance carriers to ensure efficient, successful claim resolutions.
Full-time, on-site position, Monday through Friday | 8am - 4:30 | #LI-ONSITE
Please note that this role may appear under a similar title on some of our recruiting platforms.
Why Dimond Bros.?
  • Great Benefits Package
    • Health, Dental, Vision, 401(k) matching, Paid time off, Life Insurance, Short-Term & Long-Term Insurance)
  • Seasonal Half-Day Fridays
  • Growth Opportunities
  • Mission-Driven Work
  • People-First Culture
Key Responsibilities
  • Determine appropriate coverage and open claims accordingly.
  • Monitor claim activity through resolution and advocate for fair, timely outcomes.
  • Respond promptly to client and internal claims inquiries.
  • Manage high-priority claims and provide regular updates to clients and account teams.
  • Maintain loss runs, open claim reviews, and accurate claim documentation.
  • Communicate with carriers to resolve service issues and strengthen partnerships.
  • Support renewals by providing claims data and reporting.
  • Attend safety and loss control meetings and collaborate on client presentations.
Position Requirements
Position Requirements:
  • Active Property & Casualty (P&C) License required.
  • CIC, claims designation, or willingness to obtain preferred.
  • 2+ years of commercial insurance and/or commercial claims experience (agency or carrier side).
  • 3+ years of customer service experience.
  • Knowledge of commercial insurance policies, coverage forms, and the claims process.
  • Ability to analyze commercial claims, data, and reports to identify trends and issues.
  • Maintain current knowledge of insurance products, regulations, and industry best practices.
  • Build and maintain strong carrier relationships.
  • Collaborative team player with the ability to work effectively across departments.
  • Strong customer service, organization, and attention to detail.

Pay Range
$25-$35 / hour
Employee Benefits
Health, Dental, Vision, Short-Term & Long-Term Insurance, Life Insurance, Paid time off, 401(k) with matching and more!
Category
Commercial Lines
About the Organization
Dimond Bros. Insurance, LLC has been in the business of helping people like you find insurance solutions for individuals, businesses, and government entities for over 150 years. Founded in 1867 by Albert Dimond in Arcola, Illinois, our small agency of just two employees has grown to be one of the largest independent insurance agencies with locations in Illinois, Indiana, South Carolina, and Wisconsin.
Our great people make Dimond Bros. a great place to work! Apply now to join our family!
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

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