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Insurance Account Manager Jobs in Springfield, MA

TTM Technologies

Account Manager

Stafford Springs, CT · On-site

Manage at least one (1) customer account with responsibilities including: * Manages customer ... insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month ...

Yellowstone Landscape

Account Manager

Chicopee, MA

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

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All JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Springfield, MA

Insurance Account Manager information

See Springfield, MA salary details

$26.4K

$52.4K

$76.2K

How much do insurance account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for insurance account manager in Springfield, MA is $52,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $58,800.00 per year, depending on experience, location, and employer.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
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What job categories do people searching Insurance Account Manager jobs in Springfield, MA look for? The top searched job categories for Insurance Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Account Manager jobs? Cities near Springfield, MA with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you

Account Manager

TTM Technologies

Stafford Springs, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCB"s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at www.ttm.com
The primary job objective is to work with Sales and Program Managers and with internal Engineering, Quality and Manufacturing Customers and assigned External Customers to: coordinate, manage, mediate, and negotiate any item or activity such as price, delivery, quality, and responsiveness that directly affects the customer's decision to continue to do business with TTM Technologies. Inside Sales II will have responsibility to grow the business.
Duties and Responsibilities:
  • Works with blueprints, purchase orders, quotes to provide pricing, enters new orders or changes existing ones.
  • Develop and maintain positive relationships with key customer contacts.
  • Interact with manufacturing and supervisory personnel to communicate information back to the customer. Written and oral communication skills are used on a daily basis to facilitate customer or Company concerns, instructions or requests.
  • Enter, follow and manage quotations. Respond to RFQ's (Request for Quotation)
  • Enter, follow and manage customer orders
  • Troubleshoot and resolve issues with a sense of urgency.
  • Deal directly with TTM Production Control to obtain accurate and timely information.
  • Navigate and utilize TTM's Praxa business system
  • Navigate and utilize TTM's Customer Connect quoting system.
  • Facilitates and attends meetings.
  • Manage at least one (1) customer account with responsibilities including:
  • Manages customer product through the plant. Provides leadership, direction and communication for the customer ensuring product information and execution from Purchasing, Quality, Manufacturing and Engineering for timely completion projects.
  • Investigates/researches product history and recommends strategies for negotiating and securing purchase agreements from customers and suppliers.
  • Review Customer RFQs and prepares pricing analysis and proposals for processing.
  • Recommend pricing and delivery strategies for Customer Quote responses.
  • Process customer orders to Order Entry.
  • Process customer change orders to Planning and Order Entry.
  • Provide leadership in resolving problems affecting performance on customer scorecards, increasing customer satisfaction.
  • Assist in development of annual sales bookings forecast data relative to assigned accounts of responsibility and provide daily, weekly, monthly sales booking forecast data.
  • Assist Company Controller as needed with Accounts Receivable collection activities.
  • Responsible for growing profitable revenue and market share from customers assigned to his/her assigned territory.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Essential Knowledge and Skills:
  • General math, reading, computer skills. Good English verbal and written communication skills.
  • Able to read and understand blue prints and procedures.
  • Able to use/read calipers & micrometers.
  • Has good hand/eye coordination, manual dexterity, reading vision, hearing perception, and is able to speak clearly.
  • Will need following traits and attitudes: detail oriented, approachable, good interpersonal skills, trustworthy, willing to learn, punctual, self-disciplined, takes direction well, dependable, flexible, team player, professional, reliable, self-motivated, takes pride in work.
  • Able to work with minimal supervision.
  • Able to lift up to 40 pounds; able to sit or stand for several hours at a time.

Education and Experience:
Education:
  • Associate's degree in Business or equivalent combination of education & work experience. Bachelor's degree a plus.

Required Experience:
  • Electronic, PCB and/or assembly production knowledge preferred.

#LI-PG1
#IEBU
Compensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.
Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that may be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.
Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

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