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Insurance Account Manager Jobs in Holyoke, MA (NOW HIRING)

Yellowstone Landscape

Account Manager

Chicopee, MA · On-site

$70K - $80K/yr

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

Yellowstone Landscape

Account Manager

Chicopee, MA

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

Cooperative Systems LLC

Account Manager

Windsor, CT · On-site

We are looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a ...

COOPERATIVE SYSTEMS LLC

Account Manager

Windsor, CT · On-site

We are looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Holyoke, MA

Insurance Account Manager information

See Holyoke, MA salary details

$26.2K

$52K

$75.6K

How much do insurance account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for insurance account manager in Holyoke, MA is $51,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $58,300.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What job categories do people searching Insurance Account Manager jobs in Holyoke, MA look for?

The top searched job categories for Insurance Account Manager jobs in Holyoke, MA are:

What cities near Holyoke, MA are hiring for Insurance Account Manager jobs?

Cities near Holyoke, MA with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Holyoke, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $51,981 per year, or $25 per hour.

Personal Lines Insurance Account Manager

Easthampton, MA • On-site

Finck Perras Insurance Agency Inc
Insurance Services • 11 - 50 employees
Learn more about Finck Perras Insurance Agency Incexternal

$44K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Welcome to Finck Perras Insurance Agency Inc., where we believe in the power of genuine connection and outstanding service. Located in the heart of Easthampton, Massachusetts, we're a dedicated team committed to helping our community protect what matters most. We're looking for someone with a warm heart and a sharp mind to join us as a Personal Lines Insurance Account Manager. If you find joy in helping people, have a knack for clear communication, and enjoy solving problems, you might be exactly who we need. You'll be the friendly voice and guiding hand for our clients, ensuring they feel understood and well-cared for. This isn't just a job; it's an opportunity to become an integral part of a supportive agency that values its team and its clients. We offer a welcoming environment where you can grow your skills and make a real difference every single day.

Responsibilities

Serve as the primary point of contact for our personal lines insurance clients.

Respond to client inquiries via phone, email, and in person with a friendly and professional demeanor.

Assist clients with policy changes, renewals, and billing inquiries.

Explain policy coverage and endorsements clearly and concisely.

Process endorsements, cancellations, and new business applications accurately.

Build and maintain strong relationships with clients, ensuring their ongoing satisfaction.

Collaborate with producers to provide exceptional client service throughout the insurance lifecycle.

Requirements

High school diploma or equivalent required.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Ability to manage multiple tasks and prioritize effectively.

A positive attitude and a genuine desire to help others.

Previous experience in customer service or the insurance industry is a plus.

Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Hands on Training###Career Growth Opportunities###Retirement Plan###Vision Insurance###Life Insurance###Disability Insurance###