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Insurance Account Manager Jobs in Holyoke, MA (NOW HIRING)

Account Manager

Springfield, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... insurance Industry leading 401(k) with company match Flexible Spending & Health Savings Accounts ...

Account Manager

Bloomfield, CT · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... insurance Industry leading 401(k) with company match Flexible Spending & Health Savings Accounts ...

Account Manager

Springfield, MA · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... insurance Industry leading 401(k) with company match Flexible Spending & Health Savings Accounts ...

Account Manager

Bloomfield, CT · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... insurance • Industry leading 401(k) with company match • Flexible Spending & Health Savings ...

Account Manager

Springfield, MA · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... insurance • Industry leading 401(k) with company match • Flexible Spending & Health Savings ...

Account Manager

Chicopee, MA · On-site

$70K - $80K/yr

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

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Insurance Account Manager information

See Holyoke, MA salary details

$26.2K

$52K

$75.6K

How much do insurance account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance account manager in Holyoke, MA is $51,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $58,300.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
What job categories do people searching Insurance Account Manager jobs in Holyoke, MA look for? The top searched job categories for Insurance Account Manager jobs in Holyoke, MA are:
What cities near Holyoke, MA are hiring for Insurance Account Manager jobs? Cities near Holyoke, MA with the most Insurance Account Manager job openings:
Infographic showing various Insurance Account Manager job openings in Holyoke, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,981 per year, or $25 per hour.

Personal Insurance Account Manager

The Jonus Group

Amherst, MA • On-site

$44K - $60K/yr

Other

Posted 6 days ago


Job description


Personal Insurance Account Manager
Established agency seeking an outgoing, personable individual to provide timely quotes, recognize cross-selling opportunities, and provide exceptional customer service for personal lines customers.
Qualifications:
  • Previous experience working with personal lines coverages in a brokerage/agency setting.
  • Experience maintaining client relationships.
  • Negotiate with carrier underwriters on behalf of clients for best rates.
  • Ability to handle new and renewal submissions.
  • Prior experience quoting, binding and issuing policies.
  • Experience working with multiple carriers and rating systems.
  • Overall account management.
Requirements:
  • Proven customer service and sales skills.
  • Excellent organizational skills.
  • Ability to self-direct the completion of job duties.
  • Must hold a Property & Casualty License.

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Jonus Group logo

About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

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