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Insurance Account Manager Jobs in Holyoke, MA (NOW HIRING)

Cirtec Medical Corp.

Account Manager

Enfield, CT

Our expertise spans neuromodulation, implantable drug delivery, cardiac rhythm management ... Keep records of customer interactions, process customer accounts and file documents * Prepare and ...

ABB

Group Account Manager

Bloomfield, CT · Remote

$163K - $261K/yr

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding activities, and maintains detailed onboarding and engagement records within CRM tools. Acting as a ...

RCN Capital LLC

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding activities, and maintains detailed onboarding and engagement records within CRM tools. Acting as a ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Holyoke, MA

Insurance Account Manager information

See Holyoke, MA salary details

$26.2K

$52K

$75.6K

How much do insurance account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance account manager in Holyoke, MA is $51,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $58,300.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What job categories do people searching Insurance Account Manager jobs in Holyoke, MA look for?

The top searched job categories for Insurance Account Manager jobs in Holyoke, MA are:

What cities near Holyoke, MA are hiring for Insurance Account Manager jobs?

Cities near Holyoke, MA with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Holyoke, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,981 per year, or $25 per hour.

Personal Lines Account Manager

Patriot Growth Insurance Services, LLC

Enfield, CT

$45K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Patriot Growth Insurance Services rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance

Job description

Personal Lines Account Manager
Patriot Growth Insurance Services | Cheshire, CT; Enfield, CT; Kingston, NY; or Waterford, CT | Hybrid | Full-Time
Why This Role Matters
As a Personal Lines Account Manager, you'll serve as a trusted partner to clients by helping them protect what matters most. Your expertise, responsiveness, and commitment to exceptional service will play a key role in strengthening client relationships, supporting retention efforts, and ensuring clients have the coverage solutions they need as their lives evolve.
 
In this role, you'll manage and support a book of personal lines business while partnering with carriers and internal team members to deliver a seamless client experience. You'll help guide clients through policy changes, coverage questions, claims-related concerns, and renewal conversations while maintaining accurate account records and building long-term relationships.
How You'll Make an Impact
  • Manage and service a book of personal lines accounts, ensuring clients receive timely, accurate, and professional support.
  • Market new and renewal business to secure competitive coverage solutions that align with client needs and risk profiles.
  • Respond to client inquiries regarding coverage, premiums, endorsements, policy changes, and account activity.
  • Coordinate with carriers, adjusters, and clients to facilitate claims communication and support a positive claims experience.
  • Review policies, endorsements, certificates, and related documents for accuracy and alignment with client expectations.
  • Maintain detailed account documentation and collaborate with internal team members to support client retention and satisfaction.
Who You Are
  • A relationship-focused professional who enjoys building trust and delivering exceptional client service.
  • Proactive, responsive, and committed to following through on client requests and service needs.
  • Detail-oriented with the ability to manage multiple priorities while maintaining accuracy.
  • A clear communicator who can explain insurance concepts and coverage options with confidence.
  • Resourceful and solutions-oriented when addressing service challenges or client concerns.
  • A collaborative team player who values strong partnerships with colleagues and carrier representatives.
  • Motivated to stay current on industry trends, carrier offerings, and personal lines insurance products.
What You BringDay One:
  • 2 to 4 years of experience in personal lines account management.
  • Active Property & Casualty insurance license.
  • Strong knowledge of personal lines insurance products, coverages, policy servicing, and carrier procedures.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with a client-focused and professional approach.
  • Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving abilities with a solutions-driven mindset.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
  • Ability to build and maintain productive relationships with clients, carrier partners, and internal team members.
Valuable Additions:
  • Experience marketing personal lines new business and renewal accounts.
  • Familiarity with agency management systems and carrier rating platforms.
  • Experience handling claims support, policy reviews, endorsements, and coverage analysis.
  • Knowledge of carrier underwriting guidelines and market trends across multiple personal lines products.
  • Demonstrated success supporting client retention and long-term account growth.
Real Benefits for Real Life
At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.
 
Highlights Include:
  • Multiple medical plan options, with preventive care covered at 100%
  • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
  • Employer-paid short-term and long-term disability coverage
  • Paid parental leave
  • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
  • Competitive 401(k) company match to help you build your financial future
  • Comprehensive dental and vision coverage
  • Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.
 
Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.
 
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. 

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$65,000—$70,000 USD

What Patriot Growth Insurance Services employees say

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