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Insurance Account Manager Jobs in Springfield, MA

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Account Manager - Commercial Lines

East Longmeadow, MA · On-site

$58K - $120K/yr

Responsible for servicing assigned commercial insurance accounts with designated Producer. Account ... Maintain the accuracy of data in the agency management system. * May handle collections of premiums ...

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All JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Springfield, MA

Insurance Account Manager information

See Springfield, MA salary details

$26.4K

$52.4K

$76.2K

How much do insurance account manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for insurance account manager in Springfield, MA is $52,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $58,800.00 per year, depending on experience, location, and employer.

What is the highest paying position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What jobs make $3,000 a day?

Insurance Account Managers typically do not earn $3,000 a day; such high daily earnings are more common in roles like top-tier investment bankers, senior corporate lawyers, or specialized surgeons, especially those with extensive experience and high-value clients. These positions often require advanced skills, certifications, and long hours. Most high-earning jobs in finance, law, or medicine can reach this level with significant expertise and responsibility.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What does an account manager do for an insurance company?

An insurance account manager is responsible for maintaining and growing client accounts by providing policy information, addressing customer inquiries, and ensuring client satisfaction. They also handle policy renewals, cross-selling, and up-selling insurance products, often using customer management software and maintaining detailed records. Strong communication and sales skills are essential for success in this role.

Why do most insurance agents quit?

Many insurance account managers quit due to high workload, commission-based pay structures, and the pressure to meet sales targets. Job dissatisfaction can also stem from limited career advancement opportunities and challenging client interactions, leading to burnout and turnover.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are popular job titles related to Insurance Account Manager jobs in Springfield, MA? For Insurance Account Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Springfield, MA look for? The top searched job categories for Insurance Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Account Manager jobs? Cities near Springfield, MA with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 72% Full Time, 21% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $52,409 per year, or $25.2 per hour.
Commercial Insurance Account Manager

Commercial Insurance Account Manager

Anastasi Insurance Agency Inc

Charlton, MA • On-site

$75K - $90K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago

Be an early applicant

Job description

Join a great commercial team that specializes in Trucking and Artisan Contractors. More than 50% of our book of business is dealing with accounts with premiums from $100,000 to $2,500,000 In the New England region. These are great businesses that appreciate the expertise and attention that is no longer available with most larger agencies that have recently bee acquired.

Commercial Account Manager is responsible for day-to-day account management for our commercial clients with complex coverage needs including coverage/policy questions, claims handling, and providing high customer service satisfaction.

The ideal candidate will possess a wide range of commercial account management skills, including but not limited to; customer service and administration. The position requires experience managing both small and mid-size commercial accounts and have a strong understanding of the underwriting process that involves new and renewal business..

All inquiries will be conducted in the strict confidence.



Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Disability Insurance

Life Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Work from Home


Responsibilities
  • Administer the day to day management of commercial lines accounts
  • Prepare Accord submissions to market new and renewal business
  • Work closely with underwriters and clients on all day to day issues
  • Assure proper handling of outstanding binders, policy checking function, and policy renewals
  • Provide assistance in all claim problems
  • Direct all activities concerning insurance schedules, certificates of insurance and other services for clients
  • Review all accounts initially and at least annually, internally and with client for the purpose of understanding the business of the client, updating exposure information and offering appropriate products and services
  • Maintain account files in an orderly sequence according to established procedures
  • Enter all required data into system (AMS 360) to maintain current file data on assigned accounts.

Requirements
  • A minimum of 3 years' experience in commercial lines in an agency capacity
  • A firm understanding of coverage options across multiple policies as well as an understanding of compliance with relative government regulations such as OSHA and FMCSA.
  • Valid Massachusetts Property & Casualty Brokers License