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Insurance Account Manager Jobs in Springfield, MA

HUB

Account Manager - Commercial Lines

East Longmeadow, MA · On-site

$58K - $120K/yr

Responsible for servicing assigned commercial insurance accounts with designated Producer. Account ... Maintain the accuracy of data in the agency management system. * May handle collections of premiums ...

Red Thread

Account Manager

East Hartford, CT

Account Manager ID: 1593 Department: Furniture Sales Location: East Hartford, CT Description The Account Manager assists with maintaining the fundamental business relationship with a single and/or ...

HUB

Account Manager - Personal Lines

West Hartford, CT · Hybrid

$55K - $106K/yr

At HUB International, we're more than just an insurance brokerage firm - we're a thriving community ... We are looking for an Account Manager to join our Personal Lines team on a Hybrid work schedule.

HUB

Account Manager - Client Advisory Team

Spencer, MA · Hybrid

$55K - $106K/yr

At HUB International, we're more than just an insurance brokerage firm - we're a thriving community ... We are looking for an Account Manager to join our Personal Lines team on a Hybrid work schedule

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All JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Springfield, MA

Insurance Account Manager information

See Springfield, MA salary details

$26.4K

$52.4K

$76.2K

How much do insurance account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for insurance account manager in Springfield, MA is $52,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $58,800.00 per year, depending on experience, location, and employer.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
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What job categories do people searching Insurance Account Manager jobs in Springfield, MA look for? The top searched job categories for Insurance Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Account Manager jobs? Cities near Springfield, MA with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Personal Lines Insurance Account Manager

Personal Lines Insurance Account Manager

Finck Perras Insurance Agency Inc

Easthampton, MA • On-site

$44K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Welcome to Finck Perras Insurance Agency Inc., where we believe in the power of genuine connection and outstanding service. Located in the heart of Easthampton, Massachusetts, we're a dedicated team committed to helping our community protect what matters most. We're looking for someone with a warm heart and a sharp mind to join us as a Personal Lines Insurance Account Manager. If you find joy in helping people, have a knack for clear communication, and enjoy solving problems, you might be exactly who we need. You'll be the friendly voice and guiding hand for our clients, ensuring they feel understood and well-cared for. This isn't just a job; it's an opportunity to become an integral part of a supportive agency that values its team and its clients. We offer a welcoming environment where you can grow your skills and make a real difference every single day.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Vision Insurance

Life Insurance

Disability Insurance


Responsibilities

Serve as the primary point of contact for our personal lines insurance clients.

Respond to client inquiries via phone, email, and in person with a friendly and professional demeanor.

Assist clients with policy changes, renewals, and billing inquiries.

Explain policy coverage and endorsements clearly and concisely.

Process endorsements, cancellations, and new business applications accurately.

Build and maintain strong relationships with clients, ensuring their ongoing satisfaction.

Collaborate with producers to provide exceptional client service throughout the insurance lifecycle.


Requirements

High school diploma or equivalent required.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Ability to manage multiple tasks and prioritize effectively.

A positive attitude and a genuine desire to help others.

Previous experience in customer service or the insurance industry is a plus.

Massachusetts Property and Casualty Insurance License (preferred, but willing to train the right candidate).