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Insurance Account Manager Jobs in Boston, MA (NOW HIRING)

The Jonus Group

Personal Insurance Account Manager

Woburn, MA · On-site

$49K - $66K/yr

Utilize AMS360 software for account management and documentation. Qualifications/Requirements * Experience : Minimum of 3 years in personal lines insurance (open to candidates with captive experience)

SFB

Commercial Insurance Account Manager

Woburn, MA · On-site

... Account Management: * Manage a diverse book of Commercial Lines customers, providing tailored and proactive service. * Respond to complex customer inquiries and issues regarding their insurance ...

SFB

Personal Insurance Account Manager

Woburn, MA · On-site

$49K - $66K/yr

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

Salem Five Bank

Personal Insurance Account Manager

Woburn, MA · On-site

$48K - $65K/yr

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

Salem Five Bank

Personal Insurance Account Manager

Woburn, MA · On-site

$48K - $65K/yr

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

SFB

Personal Insurance Account Manager

Woburn, MA · On-site

$48K - $65K/yr

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Boston, MA

Insurance Account Manager information

See Boston, MA salary details

$28.8K

$57.1K

$83.1K

How much do insurance account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance account manager in Boston, MA is $57,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $64,100.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Boston, MA? The most popular types of Insurance Account jobs in Boston, MA are:
What are popular job titles related to Insurance Account Manager jobs in Boston, MA? For Insurance Account Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Boston, MA look for? The top searched job categories for Insurance Account Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Insurance Account Manager jobs? Cities near Boston, MA with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,134 per year, or $27.5 per hour.

Insurance Account Manager

Townsend Insurance Group

Danvers, MA • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Insurance Account Manager | $60,000 to $75,000 SalariedWork Schedule: Monday through Friday | 9:00am to 5:00pm Location: Danvers MAJob Duties: This role is ideal for a service-driven professional who thrives in a fast-paced environment, values strong client relationships, and enjoys working as part of a collaborative team. You'll play a key role in delivering responsive day-to-day service, maintaining account accuracy, and supporting both client retention and growth.Manage a portfolio of personal and commercial lines accounts, building and maintaining strong client relationships through responsive, high-quality serviceRespond promptly to client inquiries, service requests, and issues to ensure a high level of customer satisfactionReview client exposures and existing policies to ensure appropriate coverage; process policy updates and changes as neededCollaborate with producers to support new business, including quoting, binding, and onboarding new accountsDeliver accurate, timely day-to-day service while effectively prioritizing workload to meet deadlines and service standardsMonitor carrier turnaround times and follow up on policies, endorsements, and claims to ensure efficient processingConduct regular account reviews focused on retention, coverage accuracy, and identifying cross-selling opportunitiesWhat You Start Out With: Established client base and strong carrier relationships across MA, NH, ME, and CTOpportunity to manage a diverse book with the support you need to succeedClose collaboration with experienced producers and team members who genuinely support one anotherLong-term growth potential within a stable, community-focused agencyTownsend Insurance Group | Danvers MA We are a local independent insurance agency, specializing in a wide range of insurance products for personal and business needs. We pride ourselves on wonderful customer service and being attentive to their needs, we do not work for insurance carriers; we work to serve our customers.Benefits:Health, Dental, and Vison Insurance,401K with employee contribution,2 Weeks (80 hours) Paid Vacation Time - Accrued,6 Sick Days Per Year,2 Personal Days,9 Paid Holidays,3 Floating Holidays (Presidents Day, Columbus Day, and Veterans Day),12 Hours of Volunteer TimeQualifications:3-5 years of prior insurance industry experience preferredHigh school diploma or the recognized equivalent, requiredMust have an active P and C LicenseProficient in the use of Windows programs including Outlook, Word and Excel