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Insurance Account Manager Jobs in Boston, MA (NOW HIRING)

SFB

Commercial Insurance Account Manager

Woburn, MA · On-site

... Account Management: * Manage a diverse book of Commercial Lines customers, providing tailored and proactive service. * Respond to complex customer inquiries and issues regarding their insurance ...

SFB

Personal Insurance Account Manager

Woburn, MA · On-site

$48K - $65K/yr

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

SFB

Personal Insurance Account Manager

Woburn, MA · On-site

$48K - $65K/yr

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Boston, MA

Insurance Account Manager information

See Boston, MA salary details

$28.8K

$57.1K

$83.1K

How much do insurance account manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for insurance account manager in Boston, MA is $57,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $64,100.00 per year, depending on experience, location, and employer.

What is the highest paying position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What jobs make $3,000 a day?

Insurance Account Managers typically do not earn $3,000 a day; such high daily earnings are more common in roles like top-tier investment bankers, senior corporate lawyers, or specialized surgeons, especially those with extensive experience and high-value clients. These positions often require advanced skills, certifications, and long hours. Most high-earning jobs in finance, law, or medicine can reach this level with significant expertise and responsibility.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What does an account manager do for an insurance company?

An insurance account manager is responsible for maintaining and growing client accounts by providing policy information, addressing customer inquiries, and ensuring client satisfaction. They also handle policy renewals, cross-selling, and up-selling insurance products, often using customer management software and maintaining detailed records. Strong communication and sales skills are essential for success in this role.

Why do most insurance agents quit?

Many insurance account managers quit due to high workload, commission-based pay structures, and the pressure to meet sales targets. Job dissatisfaction can also stem from limited career advancement opportunities and challenging client interactions, leading to burnout and turnover.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Boston, MA? The most popular types of Insurance Account jobs in Boston, MA are:
What are popular job titles related to Insurance Account Manager jobs in Boston, MA? For Insurance Account Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Boston, MA look for? The top searched job categories for Insurance Account Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Insurance Account Manager jobs? Cities near Boston, MA with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Boston, MA as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $57,134 per year, or $27.5 per hour.

Insurance Account Manager

Townsend Insurance Group

Danvers, MA • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Insurance Account Manager | $60,000 to $75,000 Salaried

Work Schedule: Monday through Friday | 9:00am to 5:00pm

Location: Danvers MA

Job Duties:

  • This role is ideal for a service-driven professional who thrives in a fast-paced environment, values strong client relationships, and enjoys working as part of a collaborative team.
  • You'll play a key role in delivering responsive day-to-day service, maintaining account accuracy, and supporting both client retention and growth.
  • Manage a portfolio of personal and commercial lines accounts, building and maintaining strong client relationships through responsive, high-quality service
  • Respond promptly to client inquiries, service requests, and issues to ensure a high level of customer satisfaction
  • Review client exposures and existing policies to ensure appropriate coverage; process policy updates and changes as needed
  • Collaborate with producers to support new business, including quoting, binding, and onboarding new accounts
  • Deliver accurate, timely day-to-day service while effectively prioritizing workload to meet deadlines and service standards
  • Monitor carrier turnaround times and follow up on policies, endorsements, and claims to ensure efficient processing
  • Conduct regular account reviews focused on retention, coverage accuracy, and identifying cross-selling opportunities

What You Start Out With:

  • Established client base and strong carrier relationships across MA, NH, ME, and CT
  • Opportunity to manage a diverse book with the support you need to succeed
  • Close collaboration with experienced producers and team members who genuinely support one another
  • Long-term growth potential within a stable, community-focused agency

Townsend Insurance Group | Danvers MA

We are a local independent insurance agency, specializing in a wide range of insurance products for personal and business needs. We pride ourselves on wonderful customer service and being attentive to their needs, we do not work for insurance carriers; we work to serve our customers.

Benefits:

  • Health, Dental, and Vison Insurance,
  • 401K with employee contribution,
  • 2 Weeks (80 hours) Paid Vacation Time - Accrued,
  • 6 Sick Days Per Year,
  • 2 Personal Days,
  • 9 Paid Holidays,
  • 3 Floating Holidays (Presidents Day, Columbus Day, and Veterans Day),
  • 12 Hours of Volunteer Time

Qualifications:

  • 3-5 years of prior insurance industry experience preferred
  • High school diploma or the recognized equivalent, required
  • Must have an active P and C License
  • Proficient in the use of Windows programs including Outlook, Word and Excel