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Insurance Account Assistant Jobs in Boston, MA (NOW HIRING)

CPS

Personal Lines Account Manager

Peabody, MA · On-site

$75K/yr

Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business ...

CPS

Personal Lines Account Manager

Saugus, MA · On-site

$75K/yr

Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business ...

Insurance Office of America

Account Associate

Boston, MA · On-site

$24 - $34/hr

... Account Assistant. * Office Support:  Assist with general office tasks and administration ... Thorough knowledge of insurance brokerage and client needs * Required active licensing * Strong ...

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$22.8K

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How much do insurance account assistant jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance account assistant in Boston, MA is $40,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $48,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

Is being an insurance account assistant hard?

The role of an insurance account assistant involves administrative tasks, customer service, and data entry, which can be straightforward but may require attention to detail and multitasking. The job typically involves working with insurance policies, using office software, and adhering to deadlines, making it moderately challenging depending on workload and experience. Developing strong organizational and communication skills can help manage the job's demands effectively.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those in larger firms can earn higher salaries. They often work standard business hours and may need basic knowledge of insurance policies and customer service skills.

What does an insurance account assistant do?

An insurance account assistant supports insurance agents and brokers by managing client accounts, processing policy applications, updating records, and handling customer inquiries. They often use insurance software and need strong organizational and communication skills to ensure accurate and efficient account management. The role may require familiarity with insurance policies and attention to detail.

What does an entry level insurance account assistant do?

An entry-level insurance account assistant supports insurance agents and brokers by handling administrative tasks such as processing policies, maintaining client records, and preparing documentation. They often use insurance software and need strong organizational skills to ensure accurate and efficient account management.
What are the most commonly searched types of Insurance Account jobs in Boston, MA? The most popular types of Insurance Account jobs in Boston, MA are:
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What job categories do people searching Insurance Account Assistant jobs in Boston, MA look for? The top searched job categories for Insurance Account Assistant jobs in Boston, MA are:
What cities near Boston, MA are hiring for Insurance Account Assistant jobs? Cities near Boston, MA with the most Insurance Account Assistant job openings:
Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,982 per year, or $19.7 per hour.

Personal Lines Account Manager

CPS

Peabody, MA • On-site

$75K/yr

Other

PTO

Posted 5 days ago

Job description

Personal Lines Account Manager Salary: Up to $75,000 (based on experience) Job Summary: We are seeking a detail-oriented and customer-focused Personal Lines Account Manager to join our growing insurance team. In this role, you will manage an existing book of personal insurance business, build strong client relationships, and provide exceptional service by assisting clients with their insurance needs. Responsibilities: Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business, renewals, and policy updates. Review policies for accuracy and identify opportunities for additional coverage. Build lasting relationships with clients while delivering excellent customer service. Work closely with carriers and internal team members to resolve policy issues efficiently. Maintain accurate client records and documentation in the agency management system. Qualifications: Active Property & Casualty (P&C) Insurance License required. Previous experience in Personal Lines insurance account management or customer service. Strong communication, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with agency management systems and Microsoft Office is a plus. What We Offer: Competitive salary up to $75,000 Comprehensive benefits package Paid time off and holidays Supportive, team-oriented work environment Opportunities for professional growth and career advancement #LI-KO2

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