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Insurance Account Assistant Jobs in Wilbraham, MA

Archgroup

AVP, Construction - Middle Market

Hartford, CT · Hybrid

$144K - $223K/yr

Job Summary The Assistant Vice President within Arch Construction is responsible for the technical ... insured. * Coordinates all administrative duties related to existing and prospective accounts. 2. ...

Archgroup

AVP, Construction - Middle Market

Hartford, CT · Hybrid

$144K - $223K/yr

Job Summary The Assistant Vice President within Arch Construction is responsible for the technical ... insured. * Coordinates all administrative duties related to existing and prospective accounts. 2. ...

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Insurance Account Assistant information

See Wilbraham, MA salary details

$20.8K

$37.3K

$50.5K

How much do insurance account assistant jobs pay per year?

As of Aug 25, 2026, the average yearly pay for insurance account assistant in Wilbraham, MA is $37,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,700.00 and $44,000.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What job categories do people searching Insurance Account Assistant jobs in Wilbraham, MA look for?

The top searched job categories for Insurance Account Assistant jobs in Wilbraham, MA are:

What cities near Wilbraham, MA are hiring for Insurance Account Assistant jobs?

Cities near Wilbraham, MA with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Wilbraham, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,334 per year, or $17.9 per hour.

Personal Lines Insurance Account Manager

Easthampton, MA • On-site

Finck Perras Insurance Agency Inc
Insurance Services • 11 - 50 employees
Learn more about Finck Perras Insurance Agency Incexternal

$44K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Welcome to Finck Perras Insurance Agency Inc., where we believe in the power of genuine connection and outstanding service. Located in the heart of Easthampton, Massachusetts, we're a dedicated team committed to helping our community protect what matters most. We're looking for someone with a warm heart and a sharp mind to join us as a Personal Lines Insurance Account Manager. If you find joy in helping people, have a knack for clear communication, and enjoy solving problems, you might be exactly who we need. You'll be the friendly voice and guiding hand for our clients, ensuring they feel understood and well-cared for. This isn't just a job; it's an opportunity to become an integral part of a supportive agency that values its team and its clients. We offer a welcoming environment where you can grow your skills and make a real difference every single day.

Responsibilities

Serve as the primary point of contact for our personal lines insurance clients.

Respond to client inquiries via phone, email, and in person with a friendly and professional demeanor.

Assist clients with policy changes, renewals, and billing inquiries.

Explain policy coverage and endorsements clearly and concisely.

Process endorsements, cancellations, and new business applications accurately.

Build and maintain strong relationships with clients, ensuring their ongoing satisfaction.

Collaborate with producers to provide exceptional client service throughout the insurance lifecycle.

Requirements

High school diploma or equivalent required.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Ability to manage multiple tasks and prioritize effectively.

A positive attitude and a genuine desire to help others.

Previous experience in customer service or the insurance industry is a plus.

Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Hands on Training###Career Growth Opportunities###Retirement Plan###Vision Insurance###Life Insurance###Disability Insurance###