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Insurance Account Assistant Jobs in Methuen, MA (NOW HIRING)

CPS

Personal Lines Account Manager

Peabody, MA · On-site

$75K/yr

Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business ...

CPS

Personal Lines Account Manager

Saugus, MA · On-site

$75K/yr

Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business ...

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Insurance Account Assistant information

See Methuen, MA salary details

$22K

$39.4K

$53.3K

How much do insurance account assistant jobs pay per year?

As of Aug 31, 2026, the average yearly pay for insurance account assistant in Methuen, MA is $39,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $46,500.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Methuen, MA?

The most popular types of Insurance Account jobs in Methuen, MA are:

What cities near Methuen, MA are hiring for Insurance Account Assistant jobs?

Cities near Methuen, MA with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Methuen, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,439 per year, or $19 per hour.

Personal Lines Account Manager

CPS

Peabody, MA • On-site

$75K/yr

Other

PTO

Posted 25 days ago

Job description

Personal Lines Account Manager Salary: Up to $75,000 (based on experience) Job Summary: We are seeking a detail-oriented and customer-focused Personal Lines Account Manager to join our growing insurance team. In this role, you will manage an existing book of personal insurance business, build strong client relationships, and provide exceptional service by assisting clients with their insurance needs. Responsibilities: Manage and service a book of Personal Lines insurance accounts. Assist clients with policy changes, renewals, endorsements, billing inquiries, and coverage questions. Prepare and process new business, renewals, and policy updates. Review policies for accuracy and identify opportunities for additional coverage. Build lasting relationships with clients while delivering excellent customer service. Work closely with carriers and internal team members to resolve policy issues efficiently. Maintain accurate client records and documentation in the agency management system. Qualifications: Active Property & Casualty (P&C) Insurance License required. Previous experience in Personal Lines insurance account management or customer service. Strong communication, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with agency management systems and Microsoft Office is a plus. What We Offer: Competitive salary up to $75,000 Comprehensive benefits package Paid time off and holidays Supportive, team-oriented work environment Opportunities for professional growth and career advancement #LI-KO2

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