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Insurance Account Manager Jobs in Boston, MA (NOW HIRING)

Gaudette Insurance Agency,

Be Seen First

Personal Lines Account Manager

Southborough, MA · On-site

$45K - $65K/yr

Manage and maintain personal lines insurance accounts, ensuring client satisfaction and retention. * Conduct outside sales activities to generate new business opportunities and expand the client base.

Training provided

Insurance Office of America

Account Manager

Boston, MA

$70K - $100K/yr

Account Manager - Commercial Lines Location/Supporting: Join our growing team in the Boston market ... Thorough knowledge of insurance brokerage and client needs * Required active licensing ...

LGC Group

Account Manager

Milford, MA

Job Purpose The Account Manager will build strong relationships with key internal and external ... Pet Insurance for our furry friends * Enhanced Parental leave of 8 additional weeks * PTO that ...

LGC Group

Account Manager

Milford, MA · On-site +1

$105K/yr

Job Purpose The Account Manager will build strong relationships with key internal and external ... Pet Insurance for our furry friends * Enhanced Parental leave of 8 additional weeks * PTO that ...

HUB

Account Manager - Private Client Group

Wilmington, MA · On-site

$88K - $115K/yr

At HUB International, we're more than just an insurance brokerage firm - we're a thriving community ... We are looking for an Account Manager to join our Personal Lines team on a Hybrid work schedule.

Total Success

Account Manager

Boston, MA · On-site

$80K - $100K/yr

The Account Manager will work closely with internal teams, legal resources, insureds, defense ... Analyze insurance coverage under applicable primary, umbrella, and excess policies * Coordinate ...

NFP Corp

Account Manager

Norwell, MA

$61K - $98K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has ... Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member ...

NFP Corp

Account Manager

Norwell, MA · On-site

$55K - $105K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has ... Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member ...

Alliant Insurance Services

Account Manager

Boston, MA · On-site

$95K/yr

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage ... Alliant is changing the way our clients approach risk management and benefits, so they can ...

NFP Corp

Account Manager

Norwell, MA · On-site

$61K - $98K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has ... Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member ...

NFP Corp

Account Manager

Norwell, MA · On-site

$61K - $98K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has ... Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member ...

NFP Corp

Account Manager

Norwell, MA · On-site

$55K - $105K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has ... Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member ...

Alliant Insurance Services

Account Manager

Boston, MA · On-site

$90K - $105K/yr

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea ... Complies with agency management system data standards and data integrity (enters and maintains ...

NFP Corp

Account Manager

Norwell, MA · On-site

$55K - $105K/yr

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has ... Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Boston, MA

Insurance Account Manager information

See Boston, MA salary details

$28.8K

$57.1K

$83.1K

How much do insurance account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance account manager in Boston, MA is $57,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $64,100.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Boston, MA? The most popular types of Insurance Account jobs in Boston, MA are:
What are popular job titles related to Insurance Account Manager jobs in Boston, MA? For Insurance Account Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Boston, MA look for? The top searched job categories for Insurance Account Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Insurance Account Manager jobs? Cities near Boston, MA with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,134 per year, or $27.5 per hour.

Personal Lines Account Manager

Gaudette Insurance Agency,

Southborough, MA • On-site

Training provided

$45K - $65K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

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Job description

We are seeking a dedicated and results-driven Personal Lines Account Manager to join our team. In this role, you will be responsible for managing client accounts, providing exceptional customer service, and driving sales growth in personal lines insurance. The ideal candidate will possess strong communication skills, adaptability, and possess the ability to build lasting relationships with clients.


Responsibilities


  • Manage and maintain personal lines insurance accounts, ensuring client satisfaction and retention.
  • Conduct outside sales activities to generate new business opportunities and expand the client base.
  • Negotiate terms and coverage options with clients to meet their specific needs.
  • Provide expert guidance on insurance products, benefits administration, and claims processes.
  • Perform sales administration tasks, including preparing quotes, processing applications, and maintaining accurate records.
  • Utilize analysis skills to assess client needs and recommend appropriate coverage solutions.
  • Collaborate with marketing teams to develop promotional strategies that attract new clients.
  • Ensure compliance with HIPAA regulations and maintain confidentiality of client information.
  • Offer telemarketing support to reach potential clients and follow up on leads.
  • Deliver exceptional customer service by addressing inquiries and resolving issues promptly.


Skills


  • Ability to learn or have proven experience in outside sales, retail sales, or insurance sales is highly desirable.
  • Strong negotiation skills with the ability to influence decision-making processes.
  • Excellent communication skills, both verbal and written, for effective client interactions.
  • Bilingual or multilingual capabilities are a plus for serving diverse clientele.
  • Proficiency in sales administration tasks and familiarity with CRM software is beneficial.
  • Strong analytical skills to evaluate client needs and market trends effectively.
  • Ability to learn or have experience in marketing strategies that drive engagement and conversion rates.
  • A commitment to providing outstanding customer service in all interactions.



Join us as a Personal Lines Account Manager where you can make a meaningful impact while advancing your career in the insurance industry!


Job Type: Full-time

Benefits:


  • 401(k)
  • Health insurance
  • Paid time off


Work Location: In person > Hybrid