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Information Technology Jobs in Rochester, NY (NOW HIRING)

Director, IT Services

Rochester, NY · On-site

$125K - $165K/yr

DIRECTOR, IT SERVICES Department: Management Billable Hours Goal: N/A Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: Provides overall direction and guidance to the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep ...

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Service Manager Role: Full-time IT Service Manager Location: Fairport, NY Pay: $60,000 - $80,000 per year Schedule: 8:00 AM - 5:00 PM, Monday through Friday, with in-office, and hybrid Your Day-To ...

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLERole: Full-time IT Service ManagerLocation: Fairport, NYPay: $60,000 - $80,000 per yearSchedule: 8:00 AM - 5:00 PM, Monday through Friday, with in-office, and ...

IT Support Analyst

Pittsford, NY

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The IT Service Desk Analyst provides onsite technical support for the bank's corporate office while delivering remote support to branch locations. This role serves as the primary point of ...

IT Support Analyst

Pittsford, NY · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The IT Service Desk Analyst provides onsite technical support for the bank's corporate office while delivering remote support to branch locations. This role serves as the primary point of ...

IT Support Technician

Canandaigua, NY

$38 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

IT Support Technician

Rochester, NY · On-site

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

IT Support Analyst

Pittsford, NY

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The IT Service Desk Analyst provides onsite technical support for the bank's corporate office while delivering remote support to branch locations. This role serves as the primary point of ...

IT Support Technician

Canandaigua, NY · On-site

$38 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT suppor ...

Senior IT Technician

Rochester, NY · On-site

$31 - $36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops ...

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

Description Job Title: IT/Helpdesk Specialist Reports To: Sr. IT Manager Division/Department: IT Department Level of Work: I Position Summary: The Helpdesk Specialist will be the first point of ...

Showing results 21-40

Information Technology information

See Rochester, NY salary details

$11

$22

$38

How much do information technology jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for information technology in Rochester, NY is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.27 per hour, depending on experience, location, and employer.

What is information technology?

Information Technology (IT) refers to the use of computers, networks, storage, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data. IT is commonly used in the context of business operations, where it supports a wide range of functions including software development, technical support, network administration, and cybersecurity. IT professionals help organizations manage and utilize technology to solve problems, improve efficiency, and drive innovation. The field is broad and constantly evolving, offering various career paths in both technical and managerial roles.

What are the key skills and qualifications needed to thrive in information technology?

To thrive in Information Technology, you need a solid understanding of computer systems, networking, programming, and cybersecurity, often supported by a relevant degree or certifications such as CompTIA, Cisco, or Microsoft. Familiarity with operating systems, cloud platforms, and IT management tools is typically essential in the field. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills that help IT professionals excel. These skills and qualifications are important for ensuring reliable technology operations, effective troubleshooting, and successful collaboration with both technical and non-technical stakeholders.

What are some common challenges faced by information technology professionals in a rapidly changing tech environment?

Information Technology professionals often encounter challenges such as keeping up with fast-evolving technologies, managing cybersecurity threats, and adapting legacy systems to modern requirements. Staying current often requires ongoing professional development, certifications, and a proactive approach to learning. Additionally, IT professionals must communicate effectively with both technical and non-technical stakeholders to ensure smooth project delivery and system integration.

How to get a job in information technology?

To pursue a career in information technology (IT), you need specialized skills and knowledge of computers, software programming languages, network systems, and server functionality. For entry-level IT jobs, you need a certificate from a coding bootcamp or IT course or an associate's degree in IT or computer science. You need a bachelor’s degree in a computer science field for senior or supervisory positions and for some employers who require a college education. You must have strong analytical problem-solving and teamwork skills to succeed in an IT career.

What is the difference between Information Technology vs Network Administrator?

AspectInformation TechnologyNetwork Administrator
Required CredentialsIT certifications (e.g., CompTIA A+, Network+, Cisco, Microsoft)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentOffice settings, data centers, remote workServer rooms, network infrastructure sites, office networks
Employer & Industry UsageTech companies, corporations, government agenciesOrganizations with complex network infrastructure, ISPs
Common Search & ComparisonYesYes

While both roles involve working with technology, Information Technology is a broad field covering hardware, software, and systems management, whereas Network Administrators focus specifically on managing and maintaining computer networks. IT professionals often handle a variety of tech-related tasks, while Network Administrators specialize in network infrastructure, ensuring connectivity and security.

Do information technology jobs pay well?

Information technology jobs generally offer competitive salaries that vary based on experience, location, and specialization. Roles such as network administrators, cybersecurity analysts, and software developers tend to have higher earning potential, especially with relevant certifications and skills in demand. Overall, IT careers are considered well-paying compared to many other fields.

What is the best career in information technology?

The best career in information technology depends on individual interests and skills, but roles such as software developer, cybersecurity analyst, and data scientist are highly in demand and offer strong growth prospects. Success often requires relevant certifications, technical skills, and continuous learning to keep up with evolving technologies.

What is the job of information technology?

The job of information technology involves managing and supporting computer systems, networks, software, and hardware to ensure efficient data processing and communication within organizations. IT professionals often troubleshoot technical issues, implement security measures, and maintain infrastructure using tools like operating systems, databases, and cybersecurity protocols.

Which information technology job is most in demand?

Cybersecurity roles, such as security analysts and engineers, are among the most in demand in information technology due to increasing cyber threats. Cloud computing positions, including cloud architects and administrators, are also highly sought after as organizations migrate to cloud platforms like AWS and Azure.

What are the most commonly searched types of Information Technology jobs in Rochester, NY?

The most popular types of Information Technology jobs in Rochester, NY are:

What are popular job titles related to Information Technology jobs in Rochester, NY?

For Information Technology jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Information Technology jobs in Rochester, NY look for?

The top searched job categories for Information Technology jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Information Technology jobs?

Cities near Rochester, NY with the most Information Technology job openings:

Infographic showing various Information Technology job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,543 per year, or $22.4 per hour.

Director, IT Services

ComTec Solutions

Rochester, NY • On-site

$125K - $165K/yr

Full-time

Posted 27 days ago


Job description

DIRECTOR, IT SERVICES
Department: Management
Billable Hours Goal: N/A
Position Type: Full Time
Travel Required: Minimal as needed
JOB SUMMARY:
Provides overall direction and guidance to the IT Services department with the purpose of supporting Customers in achieving their goals and objectives. The Director, IT Services directly supervises members of the department and is responsible for overall management to achieve customer satisfaction. Must interpret policies, procedures, and goals of the organization for employees. Responsible for employee performance, and development to include training and career path.
REPORTS TO: Director, Operations & Finance
DIRECT REPORTS: Information Technology Group
ESSENTIAL FUNCTIONS:
  • Manages IT Services department by directing and coordinating activities consistent with established goals, objectives, and policies
  • Schedules activities to ensure customer / project timelines are met
  • Monitors and maintains ticket & task queues to make sure customer response times are minimal, and project tasks are completed on time
  • Maintains and improves department skill set as new technologies evolve
  • Interviews and hires all new ITG staff
  • Follows direction set by executive leadership
  • Identify sales opportunities and pass the information to correct team members

ADDITIONAL RESPONSIBILITIES:
  • Maintains daily timesheet and expense report entries and submits them accurately and timely
  • Administrative duties to include scheduling and reporting to ensure adherence to company fiscal goals
  • Implements new technology
  • Other duties as required

Requirements
TECHNICAL SKILLS:
• Strong understanding of available tools to assist in daily tasks
• Ability to troubleshoot server based software issues with:
- Microsoft Windows Server //2008 R2 , 2012, 2016, 2019
- Microsoft Windows Active Directory Infrastructure
- On Premise Microsoft Exchange /, 2012, 2016, 2019
- Microsoft SQL Server
- Microsoft Remote Desktop Services
- Microsoft Hyper-V and VMWare
- Major Anti-Virus solutions
- Enterprise class backup solutions
• Strong knowledge of various server/workstation peripherals such as USB/NAS drives
• Strong knowledge of workstation/server hardware and software troubleshooting abilities
• Working knowledge of HP and Dell equipment; general understanding of storage solutions
• Demonstrated knowledge in troubleshooting and resolving workstation based software issues with:
- Microsoft Office 2010 / 2012 / 2016
- Microsoft Office 365
- Domain and workgroup environments
• Knowledge and understanding of AD, DNS, the Internet and mail flow
• Strong knowledge of WAN/ISP architecture
• Strong knowledge of backup & recovery, including direct DR planning with Customers
SOFT SKILLS & ABILITIES:
• Ability to motivate and maintain effective working relationships with staff and partners
• Ability to rely on experience and judgment to plan and accomplish goals
• Strong written and verbal communication skills
• Pleasant and professional demeanor in all client and internal communications
• Ability to multi task
• Intellectually resourceful with sound judgment and effective decision-making abilities
• Independent worker and able to work effectively on daily tasks without direct supervision
• Strong organization skills and ability to operate efficiently throughout daily tasks
• In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
• Demonstrates empathy with users and professionalism at all times
• Work well with clients at all levels
• Operates with client satisfaction in mind
• Energy, enthusiasm and results-oriented
EDUCATION, EXPERIENCE, & KNOWLEDGE:
• 10 or more years of experience in increasingly responsible Information Technology positions where excellent customer service and technical skills have been emphasized
• Progressive experience in IT Managed Services
• Prior experience demonstrating effective technical skills in a fast paced and growing environment
• Related bachelor's degree or equivalent work experience
WORK ENVIRONMENT/PHYSICAL DEMANDS:
• Use of computer and office equipment
• Ability to remain calm in stressful situations
• Performs all administrative functions expected at this level
ADDITIONAL REQUIREMENTS:
• Ability to schedule for evening or weekend work occasionally
• Valid driver's license in your state of residence and reliable personal vehicle
Salary Description
$125,000 - $165,000