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Information Technology System Analyst Jobs (NOW HIRING)

pplco

IT System Administrator

Los Angeles, CA · On-site

Role : IT System Administrator Reports to: Director of IT Department : Information Technology ... Expertise in analyzing and repairing large-scale distributed systems; creating volumes and ...

Itau

IT System Administrator

Miami, FL · On-site

... AI, advanced analytics, and digital platforms into core business decisions, from risk and ... About The Role The Senior IT System Administrator is responsible for the stability, security, and ...

Franklin County

IT System Administrator

Columbus, OH · On-site

... analyze data. • Assemble data and materials for testing and investigation of programs and their relationship with designated systems in development stage. • Test systems to ensure validity of ...

MMI Holdings

IT System Admin

Concord, NC · On-site

We are currently looking for an IT System Admin to diagnose, repair, and maintain hardware and software components to ensure the smooth running of our computer systems. We Offer: * Excellent Employee ...

Two95 International Inc.

IT System Administrator

Title - IT System Administrator Position - Fulltime Location - 100% Remote Salary: $Best Possible ... Ability to lead * Strong analytical problem solving ability * Ability to quickly establish ...

CDIT LLC

IT Systems Analyst II

Norfolk, VA · On-site

Formulate and define system scope and objectives for assigned projects * Analyze user interfaces ... IT systems analysis or related field * Familiarity with a variety of the field's concepts ...

Montana

IT Systems Analyst Supervisor

Helena, MT

IT SYSTEMS ANALYST SUPERVISOR DIRECTOR'S OFFICE HELENA, MT The Montana Department of Corrections ... They also oversee essential maintenance functions, including system upgrades, patches, advanced ...

Genesis Computers Inc.

IT Systems Analyst

Suwanee, GA

$55K - $65K/yr

Genesis Computers is seeking an experienced IT Systems Analyst to join our team in Suwanee, GA. We ... system imaging, hardware and OS updates, software installation, etc. • Account security ...

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How much do information technology system analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for information technology system analyst in the United States is $40.72, according to ZipRecruiter salary data. Most workers in this role earn between $31.25 and $47.12 per hour, depending on experience, location, and employer.

What is the difference between Information Technology System Analyst vs Network Administrator?

AspectInformation Technology System AnalystNetwork Administrator
CertificationsCompTIA Security+, Cisco CCNA, ITILCompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentOffice, client sites, project-basedData centers, server rooms, network infrastructure
Primary FocusAnalyzing and improving IT systems, troubleshooting, requirements gatheringManaging, configuring, and maintaining network hardware and software
Industry UsageBusiness, healthcare, finance, governmentTelecommunications, IT services, large enterprises

The main difference between an Information Technology System Analyst and a Network Administrator lies in their focus areas. System Analysts primarily analyze, design, and improve IT systems, while Network Administrators focus on managing and maintaining network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ significantly.

What does an Information Technology System Analyst do?

An Information Technology (IT) System Analyst evaluates, designs, and implements information systems to help organizations operate more efficiently. They work closely with business stakeholders to understand their needs, analyze current systems, and recommend solutions for improvements or new technologies. System Analysts also create documentation, coordinate with developers, and ensure that systems meet the required specifications. Their role is critical in bridging the gap between business objectives and technical solutions.

What are some common challenges faced by Information Technology System Analysts when implementing new systems, and how can they be addressed?

Information Technology System Analysts often encounter challenges such as bridging communication gaps between technical teams and business stakeholders, managing changing project requirements, and ensuring seamless integration with existing systems. To address these issues, analysts typically use strong documentation practices, regular stakeholder meetings, and agile methodologies to adapt to evolving needs. Building strong relationships within cross-functional teams and maintaining clear, proactive communication are key strategies for overcoming these challenges and ensuring successful system implementation.

What are the key skills and qualifications needed to thrive as an Information Technology System Analyst, and why are they important?

To thrive as an Information Technology System Analyst, you need a solid understanding of systems analysis, business processes, and IT fundamentals, typically backed by a bachelor's degree in computer science, information systems, or a related field. Familiarity with tools like SQL, ER modeling software, and experience with platforms such as SAP or Oracle, along with certifications like CBAP or ITIL, are commonly required. Strong analytical thinking, problem-solving, and effective communication skills enable you to bridge gaps between technical teams and business stakeholders. These competencies are crucial for delivering solutions that align technology with organizational goals and ensure efficient, successful project outcomes.
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Information Technology System Analyst jobs near you
Infographic showing various Information Technology System Analyst job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $84,700 per year, or $40.7 per hour.
IT Systems Analyst

IT Systems Analyst

Center for Elders' Independence

Oakland, CA • On-site

$86K - $129K/yr

Full-time

Posted 28 days ago

Job description


 

The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly.  Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants.  Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities

The Position:  The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees.

The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset.

The salary range for the IT Systems Analyst position at Center for Elders’ Independence is $86,095 to $129,143. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI’s annual compensation review and established compensation practices.

DUTIES AND RESPONSIBILITIES:

  • Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements.
  • Design and deliver scalable IT training programs that support system adoption and improve operational efficiency.
  • Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention.
  • Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization.
  • Conduct root cause analysis for technical issues and recommend long-term resolutions.
  • Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction.
  • Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings.
  • Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans.
  • Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment.
  • Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately.
  • Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining.
  •  Engage with third-party providers for system delivery, support, training, and infrastructure services as needed.
  • Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders.
  • Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented.

QUALIFICATIONS:

  • Bachelor's degree in a computing-related discipline, or equivalent experience.
  • 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework).
  • Proven ability to translate technical challenges into business-relevant insights and solutions.
  • Strong experience designing and delivering IT training to diverse user groups.
  • Demonstrated success in process improvement initiatives or service optimization projects.
  • Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice.
  • Hands-on experience with:
    • Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive)
    • Identity & access management (Microsoft Entra ID, Active Directory)
    • Device lifecycle and endpoint management tools (e.g., Intune, Autopilot)
    • Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)
    • Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact)
  • Strong interpersonal and communication skills—able to engage both technical and non-technical stakeholders.
  • Excellent documentation, knowledge management, and reporting capabilities.
  • ITIL certification (v3 or v4) strongly preferred.
  • Microsoft 365 or similar technical certifications are a plus.

“Be the bridge between people and technology—help shape an IT experience that empowers, not frustrates.”

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