As an information clerk, you handle administrative duties and provide customer service for a company. You assist and support the full function of an office. Your responsibilities include collecting and recording customer data, answering questions, preparing reports for the rest of your company, and answering phone calls and emails. You can find information clerk positions in many different industries, including hospitality, law, and healthcare. The services you provide vary depending on the industry, but they may include handling schedules, uploading documents, processing paperwork, collecting payments, confirming appointments, and assisting staff and customers.