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Information Services Assistant Jobs (NOW HIRING)

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Information Services Assistant information

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How much do information services assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for information services assistant in the United States is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $9.86 and $21.39 per hour, depending on experience, location, and employer.

What is an information services assistant?

Information Services Assistants are professionals who provide support in managing, organizing, and disseminating information within organizations such as libraries, educational institutions, or corporate offices. Their duties often include assisting patrons or staff with locating information resources, maintaining databases and records, and handling inquiries through various channels. They may also help with cataloging materials, troubleshooting basic technology issues, and supporting information literacy initiatives. This role requires strong organizational and communication skills, as well as attention to detail. Information Services Assistants are essential in ensuring that information is accessible and properly managed.

What does an information services assistant do?

As an Information Services Assistant, your daily tasks often include assisting patrons or employees with locating resources, managing circulation desks, and answering reference questions. You may also be responsible for maintaining databases, cataloging materials, and supporting digital services. Collaboration with librarians, IT staff, and other team members is common, as is providing basic troubleshooting for library systems or electronic resources. The work environment is typically team-oriented and customer-focused, with opportunities to develop strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as an information services assistant?

To thrive as an Information Services Assistant, you need strong organizational skills, attention to detail, and typically a background in information management or library science. Familiarity with database systems, information retrieval tools, and cataloging software is often required. Excellent communication, customer service, and teamwork skills help you assist users and collaborate with colleagues effectively. These competencies ensure the efficient management and accessibility of information resources, supporting organizational and user needs.

What is the difference between Information Services Assistant vs Library Assistant?

AspectInformation Services AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in information managementHigh school diploma; some positions may require library science coursework
Work EnvironmentLibraries, information centers, corporate settingsPublic, academic, or special libraries
Employer & Industry UsagePublic and private organizations managing information resourcesLibraries, educational institutions, archives
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for roles focused on library operations and patron assistance

While both roles involve assisting users with information, the Information Services Assistant typically works in broader settings like corporate or public information centers, focusing on managing and providing access to information resources. The Library Assistant primarily works within libraries, supporting cataloging, shelving, and helping patrons locate materials. The roles share similar credentials but differ mainly in work environment and specific responsibilities.

What cities are hiring for Information Services Assistant jobs?

Cities with the most Information Services Assistant job openings:

What are the most commonly searched types of Information Services jobs?

The most popular types of Information Services jobs are:

What states have the most Information Services Assistant jobs?

States with the most job openings for Information Services Assistant jobs include:

Infographic showing various Information Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,203 per year, or $16 per hour.

Information Services Assistant (Library Information Assistant)

Fairfax County

Fairfax, VA • On-site

$27.90 - $55/hr

Part-time

Posted 5 days ago


Fairfax County rating

8.1

Company rating: 8.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

345th of 854 rated public administrative organizations


Job description

Job Announcement Provides information services to customers of all ages, including reference, programming and outreach, and inter-library loan. Recommends reading materials to customers with an emphasis on services to adults. Assists in collection management.

Communicates and interprets library policies and procedures to the public. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. This position works under the general supervision of a professional librarian.

Fairfax County Public Library supports the goals of One Fairfax, fostering equity and opportunity in the delivery of programs and services. Note: This job announcement may be used to fill future part-time Information Services Assistant (Library Information Assistant) vacancies; future vacancies may be 20 hour per week job-shared positions. Hourly Rate: The selected applicant's starting hourly rate will be in the minimum to midpoint range of $27.9055 - $38.3701 and will not exceed the mid-point of the advertised compensation range

Compensation rules apply per Fairfax County personnel regulations for current Fairfax County Government and Fairfax County Public Schools employees. Schedule: This is a part-time and/or part-time job-shared position working 20 hours per week. Scheduling flexibility is imperative.

Standard hours may include day and/or evening hours to include weekdays and weekends. The schedule may vary depending on the needs of the library. To learn more about a career with Fairfax County Public Library, watch our video "Library Staff Share Why They Love Working at the Library" Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list.

A complete list of position duties and unique physical requirements can be found in the position job description.) Answers informational and reference questions from customers using print and electronic resources; Assists and instructs customers in the use of print and online materials and technology; Advises and assists customers in the selection of books, periodicals, media, and other materials; Plans and provides programs and outreach to customers of all ages; Maintains collection by weeding, marketing, and merchandising library materials; Troubleshoots library computers and reports unresolved problems through proper channels; Performs copy cataloging of library materials; Identifies materials to be considered for addition to the library collection; Remains current in resources, services and technologies in the information field; May supervise volunteers. Required Knowledge Skills and Abilities (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Working knowledge of the principles, standards, and practices of library science; Knowledge of library reference sources and methods; Ability to provide information service to customers of all ages; Ability to establish and maintain good working relationships with others; Ability to exercise tact, good judgment, and initiative; Knowledge of word processing and computer applications; Ability to communicate effectively orally and in writing to answer reference questions and provide reading guidance; Knowledge of the Library's operating procedures; Ability to understand and interpret policies; Ability to promote interest in library services; Ability to plan and provide community-oriented library programs and outreach; Ability to adapt to workplace change. Employment Standards MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university plus two years of experience working in a library, bookstore, educational or research setting

NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check and child protective services check to the satisfaction of the employer. PREFERRED QUALIFICATIONS: Strong customer services skills. At least two years of experience working in a public library.

At least two years of demonstrated experience and proficiency with collection maintenance and working with a book collection. At least two years of experience working at a public service desk and providing front-line customer service in a library setting, --i.e., assisting customers with informational, instructional and/or readers' advisory services. At least two years of experience utilizing proficient internet search skills and assisting others with troubleshooting basic computer technology and equipment

Demonstrated proficiency in using Microsoft Office Suite applications, including Outlook, Word, Excel, and PowerPoint. PHYSICAL REQUIREMENTS: Ability to input, access, and retrieve information from a computer. Ability to lift up to 15 lbs.

Ability to perform repetitive hand, arm, wrist and shoulder movements. Ability to shelve materials at all height levels. Ability to stand for 2 hours at a time.

Ability to stoop, bend, reach, squat, and kneel. Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and trainings. Physical requirements are applicable to all duties.

Ability to push and pull 4-wheeled book bins filled at 90% capacity, requiring 20 lbs. of initial (starting) force, and a sustained force of 10 lbs. after initial acceleration.

Ability to push and pull 4-wheeled book carts filled at 70% capacity, requiring 14 lbs. of initial (starting) force, and a sustained force of 7 lbs. after initial acceleration.

All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include exercise. Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314.

DHREmployment@fairfaxcounty.gov EEO/AA/TTY. #LI-JY1.


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