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Information Services Assistant Jobs (NOW HIRING)

Madisoncollege

$20.96 - $22.43/hr

Salary Information: $20.96 - $22.43 (For current employees, pay may not be restricted to the posted ... The Library Services Assistant serve as an important point of contact for students and provide para ...

FasTemps

Patient Services Assistant

Ann Arbor, MI · On-site

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour ... Provide information regarding hospitals and community services as needed. * Process and compile ...

DuBois CCCI

Social Services Assistant

Du Bois, PA · On-site

) Social Services Assistant Job Summary: We are seeking a dynamic and experienced Social Services ... Provide information to residents and families regarding financial assistance programs (e.g.

Madison College

Library Services Assistant

Madison, WI · On-site

$20.96 - $22.43/hr

Salary Information: $20.96 - $22.43 (For current employees, pay may not be restricted to the posted ... The Library Services Assistant serve as an important point of contact for students and provide para ...

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Information Services Assistant information

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How much do information services assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for information services assistant in the United States is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $9.86 and $21.39 per hour, depending on experience, location, and employer.

What is an information services assistant?

Information Services Assistants are professionals who provide support in managing, organizing, and disseminating information within organizations such as libraries, educational institutions, or corporate offices. Their duties often include assisting patrons or staff with locating information resources, maintaining databases and records, and handling inquiries through various channels. They may also help with cataloging materials, troubleshooting basic technology issues, and supporting information literacy initiatives. This role requires strong organizational and communication skills, as well as attention to detail. Information Services Assistants are essential in ensuring that information is accessible and properly managed.

What does an information services assistant do?

As an Information Services Assistant, your daily tasks often include assisting patrons or employees with locating resources, managing circulation desks, and answering reference questions. You may also be responsible for maintaining databases, cataloging materials, and supporting digital services. Collaboration with librarians, IT staff, and other team members is common, as is providing basic troubleshooting for library systems or electronic resources. The work environment is typically team-oriented and customer-focused, with opportunities to develop strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as an information services assistant?

To thrive as an Information Services Assistant, you need strong organizational skills, attention to detail, and typically a background in information management or library science. Familiarity with database systems, information retrieval tools, and cataloging software is often required. Excellent communication, customer service, and teamwork skills help you assist users and collaborate with colleagues effectively. These competencies ensure the efficient management and accessibility of information resources, supporting organizational and user needs.

What is the difference between Information Services Assistant vs Library Assistant?

AspectInformation Services AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in information managementHigh school diploma; some positions may require library science coursework
Work EnvironmentLibraries, information centers, corporate settingsPublic, academic, or special libraries
Employer & Industry UsagePublic and private organizations managing information resourcesLibraries, educational institutions, archives
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for roles focused on library operations and patron assistance

While both roles involve assisting users with information, the Information Services Assistant typically works in broader settings like corporate or public information centers, focusing on managing and providing access to information resources. The Library Assistant primarily works within libraries, supporting cataloging, shelving, and helping patrons locate materials. The roles share similar credentials but differ mainly in work environment and specific responsibilities.

What cities are hiring for Information Services Assistant jobs?

Cities with the most Information Services Assistant job openings:

What are the most commonly searched types of Information Services jobs?

The most popular types of Information Services jobs are:

What states have the most Information Services Assistant jobs?

States with the most job openings for Information Services Assistant jobs include:

Information Services Assistant jobs near you
Infographic showing various Information Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,203 per year, or $16 per hour.

Guest Services Assistant

Institute for Human Services

Honolulu, HI

$17/hr

Full-time

Re-posted 4 days ago

Job description

The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.

The Guest Services Assistant plays a key role in a clients journey toward independence by providing a warm and welcoming environment of Hookipa (Hospitality) for our clients at our emergency shelters. This position provides hope and ensures the safety and needs of guests are met.

Compensation:

Starting from $17.00 hourly up to $20.00, dependent on experience.

Essential Functions:

  1. Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
  2. Professionally interact with, support internal IHS policies and carry out daily site specific and organizational procedures that create a culture of hospitality, trust and respect.
  3. Work collaboratively with respective IHS program staff and outside partners to ensure the consistent delivery of services to guests.
  4. Observe and keep accurate account of guest behavior as needed to recognize behavioral changes in an effort to maintain a safe and respectful environment; Document when emergency situations arise with police, fire or EMS is contacted ensuring vital information is passed on during shift changes.
  5. Defuse verbal/physical altercations in a non-violent manner using Crisis Prevention Intervention techniques (CPI); Ensure a safe environment; Assist and ensure that shelter/site premises are clean and the environment is free from safety/health hazards.

Required Knowledge/Skills/Abilities:

  1. Knowledge of homelessness and the issues associated with it; mental health and substance abuse issues.
  2. Excellent communication, people and customer service skills.
  3. Possess personal qualities of integrity, patience and commitment to mission.
  4. Flexible and able to multitask; can work within an ambiguous, fast-moving environment.

Required Education and Experience:

  1. One year of direct/customer service related experience; Experience working with disenfranchised or medically fragile population a plus.
  2. Basic computer skills; able to navigate Google email, Microsoft applications and databases.

Expected Hours of Work:

Hours include some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. Must be available to work one or more of the following shifts, including weekends and holidays, as scheduled:

  • 6:00 AM - 2:30 PM

  • 2:00 PM - 10:30 PM

  • 10:00 PM - 6:30 AM

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.

Apply