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Information Services Assistant Jobs (NOW HIRING)

Chatham

IT Support Services Assistant

Pittsburgh, PA

$15.50 - $20.75/hr

ITSupport Services Assistant provides telephone, email, and walk-inITsupport assistance forstudents ... information, veteran status, marital or family status, political affiliation, or any other ...

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How much do information services assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for information services assistant in the United States is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $9.86 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Services Assistant, and why are they important?

To thrive as an Information Services Assistant, you need strong organizational skills, attention to detail, and typically a background in information management or library science. Familiarity with database systems, information retrieval tools, and cataloging software is often required. Excellent communication, customer service, and teamwork skills help you assist users and collaborate with colleagues effectively. These competencies ensure the efficient management and accessibility of information resources, supporting organizational and user needs.

What are Information Services Assistants?

Information Services Assistants are professionals who provide support in managing, organizing, and disseminating information within organizations such as libraries, educational institutions, or corporate offices. Their duties often include assisting patrons or staff with locating information resources, maintaining databases and records, and handling inquiries through various channels. They may also help with cataloging materials, troubleshooting basic technology issues, and supporting information literacy initiatives. This role requires strong organizational and communication skills, as well as attention to detail. Information Services Assistants are essential in ensuring that information is accessible and properly managed.

What is the difference between Information Services Assistant vs Library Assistant?

AspectInformation Services AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in information managementHigh school diploma; some positions may require library science coursework
Work EnvironmentLibraries, information centers, corporate settingsPublic, academic, or special libraries
Employer & Industry UsagePublic and private organizations managing information resourcesLibraries, educational institutions, archives
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for roles focused on library operations and patron assistance

While both roles involve assisting users with information, the Information Services Assistant typically works in broader settings like corporate or public information centers, focusing on managing and providing access to information resources. The Library Assistant primarily works within libraries, supporting cataloging, shelving, and helping patrons locate materials. The roles share similar credentials but differ mainly in work environment and specific responsibilities.

What are some typical daily responsibilities of an Information Services Assistant in a library or corporate setting?

As an Information Services Assistant, your daily tasks often include assisting patrons or employees with locating resources, managing circulation desks, and answering reference questions. You may also be responsible for maintaining databases, cataloging materials, and supporting digital services. Collaboration with librarians, IT staff, and other team members is common, as is providing basic troubleshooting for library systems or electronic resources. The work environment is typically team-oriented and customer-focused, with opportunities to develop strong communication and organizational skills.
What cities are hiring for Information Services Assistant jobs? Cities with the most Information Services Assistant job openings:
What are the most commonly searched types of Information Services jobs? The most popular types of Information Services jobs are:
What states have the most Information Services Assistant jobs? States with the most job openings for Information Services Assistant jobs include:
Information Services Assistant jobs near you
Infographic showing various Information Services Assistant job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,203 per year, or $16 per hour.

IT Support Services Assistant

Chatham

Pittsburgh, PA

$15.50 - $20.75/hr

Part-time

Posted 17 days ago

Job description

We value our students! If you see an open position that is right for you, we encourage you to apply!

  • This position is for the academic year, not to include summer.
  • ITSupport Services Assistant provides telephone, email, and walk-inITsupport assistance forstudents, faculty, and staff of the Chatham University community.TheITSupport Services Assistant helps in the various areas ofITsupport including Microsoft products, printing and device support, Windows OS, Mac OSX, iPhone, Android, and other software and hardware issues.Students create and manage tickets using Chatham'sITS ticketing system, Teamdynamix(TDX).
  • Other duties include classroom/office technology checks including inventory, general upkeep/cleaning, and A/V equipment set up and tear down.

All current student employees should notify their other manager(s) if you work multiple jobs on campus at the same time. Additionally, students may not work more than 20 hours per week (combined between all campus jobs) during the academic year. Students may not exceed 980 work hours per calendar year.

Student jobs do not automatically roll over to the next academic year or summer.

Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, color, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, age, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.

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