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Information Receptionist Jobs (NOW HIRING)

US Government Jobs

Information Receptionist

Columbia, SC · On-site

$27K - $33K/yr

Employee will be assigned to Community Engagement and Veteran Experience with their primary assignment at the information desk located at the visitor entrance to the medical center or any other area ...

US Government Jobs

Information Receptionist (OA)

Columbus, OH · On-site

$15.50 - $20.25/hr

Job Announcement For more information on the Department of Justice and the United States Attorneys' Offices, visit Additional positions may be filled using this announcement. This position is also ...

Tonto Verde

Club Personnel

Rio Verde, AZ

$20 - $24/hr

THE INFORMATION RECEPTIONIST serves as the first point of contact for incoming calls and walk-in members and visitors, managing front desk operations and providing administrative support to the ...

Open Door Health Services

Clinical Receptionist

Eureka, CA · On-site

$25 - $28.87/hr

Receptionist Position at Open Door Community Health Committed to Our Community in the Heart of the ... Verify and update patient registration information; assist with insurance enrollment as needed.

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Information Receptionist information

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$29K

$37.6K

$46K

How much do information receptionist jobs pay per year?

As of Jul 7, 2026, the average yearly pay for information receptionist in the United States is $37,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $40,500.00 per year, depending on experience, location, and employer.

What are Information Receptionists?

Information Receptionists are professionals who serve as the first point of contact for visitors and callers in offices, hospitals, hotels, and other organizations. They greet guests, answer questions, provide directions, and refer inquiries to the appropriate departments or staff members. Their role is essential in creating a welcoming environment and ensuring that visitors receive accurate information efficiently. Information Receptionists also handle administrative tasks such as managing appointments, maintaining visitor logs, and handling phone calls.

What are some typical challenges Information Receptionists face when managing high visitor traffic?

Information Receptionists often handle a high volume of visitors, especially during peak hours or special events. Balancing the need to provide prompt, accurate information with maintaining a welcoming demeanor can be challenging. Time management and multitasking are essential, as you may need to answer phones, direct guests, and handle administrative tasks simultaneously. Developing strong organizational skills and remaining calm under pressure are key to effectively managing these periods.

What is the difference between Information Receptionist vs Customer Service Representative?

AspectInformation ReceptionistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentFront desk, reception area, office settingsCall centers, retail, service industries
Employer & Industry UsageCorporate offices, medical facilities, hotelsRetail stores, call centers, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirementsJob responsibilities, skills needed

The main difference between an Information Receptionist and a Customer Service Representative lies in their primary focus. An Information Receptionist typically handles front desk duties, greeting visitors, and providing general information within an office or facility. In contrast, a Customer Service Representative primarily interacts with customers, often via phone or online, to address inquiries, resolve issues, and support sales. Both roles require strong communication skills but serve different functions within their respective environments.

What are the key skills and qualifications needed to thrive as an Information Receptionist, and why are they important?

To succeed as an Information Receptionist, you need strong organizational abilities, attention to detail, and proficiency in verbal and written communication, typically supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is often required. Exceptional interpersonal skills, patience, and a professional demeanor help individuals excel when greeting visitors and handling inquiries. These capabilities ensure efficient front desk operations and create a positive first impression for clients and guests.
What cities are hiring for Information Receptionist jobs? Cities with the most Information Receptionist job openings:
Who are the top companies hiring for Information Receptionist jobs? The top employers for Information Receptionist jobs are:
What are popular job titles related to Information Receptionist jobs? For Information Receptionist jobs, the most frequently searched job titles are:
Information Receptionist jobs near you
Infographic showing various Information Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,595 per year, or $18.1 per hour.
Information Receptionist

Information Receptionist

US Department of Veterans Affairs

Columbia, SC • On-site

$27K - $33K/yr

Other

Posted 5 days ago

U.S. Department Of Veterans Affairs rating

8.2

Company rating: 8.2 out of 10

Based on 662 frontline employees who took The Breakroom Quiz

40th of 279 rated public sector bodies

Job description

Job Title

Information Receptionist

Job Description

The incumbent serves as the first point of contact for many of our customers by serving at the information desk or any other area where patients and visitors would seek information or standing in strategic locations where patients and visitors need wayfinding assistance as directed by a supervisor. The incumbent possesses the knowledge to address a wide range of patient and visitor inquiries regarding the Medical Center. He/she must use critical thinking skills to provide the most useful information or to suggest other productive sources of specific information applicable to the nature and subject of the inquiry. The incumbent must be able to identify situations of an emergent nature, so the patient's health and well-being are not jeopardized. All interactions with patients, their representatives and staff are courteous.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 8:00 am to 4:30 pm

Position Description/PD#: Information Receptionist/ PD01654A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

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