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Information Receptionist Jobs (NOW HIRING)

Receptionist / General Clerk II

Memphis, TN ยท On-site

$14 - $18.50/hr

Serves as Information Receptionist for the USAO. Receives telephone calls to the office and transfers calls to appropriate personnel. * Receives visitors to the USAO, enters information into the ...

THE INFORMATION RECEPTIONIST serves as the first point of contact for incoming calls and walk-in members and visitors, managing front desk operations and providing administrative support to the ...

Clinical Receptionist

Eureka, CA ยท On-site

$25 - $28.87/hr

Receptionist Position at Open Door Community Health Center Committed to Our Community in the Heart ... Verify and update patient registration information; assist with insurance enrollment as needed.

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Information Receptionist information

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$29K

$37.6K

$46K

How much do information receptionist jobs pay per year?

As of Aug 18, 2026, the average yearly pay for information receptionist in the United States is $37,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $40,500.00 per year, depending on experience, location, and employer.

What is an information receptionist?

Information Receptionists are professionals who serve as the first point of contact for visitors and callers in offices, hospitals, hotels, and other organizations. They greet guests, answer questions, provide directions, and refer inquiries to the appropriate departments or staff members. Their role is essential in creating a welcoming environment and ensuring that visitors receive accurate information efficiently. Information Receptionists also handle administrative tasks such as managing appointments, maintaining visitor logs, and handling phone calls.

What are the key skills and qualifications needed to thrive as an information receptionist?

To succeed as an Information Receptionist, you need strong organizational abilities, attention to detail, and proficiency in verbal and written communication, typically supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is often required. Exceptional interpersonal skills, patience, and a professional demeanor help individuals excel when greeting visitors and handling inquiries. These capabilities ensure efficient front desk operations and create a positive first impression for clients and guests.

What are some typical challenges information receptionists face when managing high visitor traffic?

Information Receptionists often handle a high volume of visitors, especially during peak hours or special events. Balancing the need to provide prompt, accurate information with maintaining a welcoming demeanor can be challenging. Time management and multitasking are essential, as you may need to answer phones, direct guests, and handle administrative tasks simultaneously. Developing strong organizational skills and remaining calm under pressure are key to effectively managing these periods.

What is the difference between Information Receptionist vs Customer Service Representative?

AspectInformation ReceptionistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentFront desk, reception area, office settingsCall centers, retail, service industries
Employer & Industry UsageCorporate offices, medical facilities, hotelsRetail stores, call centers, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirementsJob responsibilities, skills needed

The main difference between an Information Receptionist and a Customer Service Representative lies in their primary focus. An Information Receptionist typically handles front desk duties, greeting visitors, and providing general information within an office or facility. In contrast, a Customer Service Representative primarily interacts with customers, often via phone or online, to address inquiries, resolve issues, and support sales. Both roles require strong communication skills but serve different functions within their respective environments.

Can a shy person be an information receptionist?

Yes, a shy person can be an information receptionist, as the role often involves basic communication skills and customer service. Developing confidence and communication techniques can help shy individuals succeed in this position, which typically requires friendly interaction and the use of tools like phones or computers.

What are the 5 skills of an information receptionists?

An information receptionist needs strong communication skills to effectively interact with visitors and callers, organizational abilities to manage appointments and records, proficiency with phone systems and basic office software, a professional demeanor, and the ability to handle multiple tasks efficiently. These skills ensure smooth front-desk operations and positive first impressions.

What cities are hiring for Information Receptionist jobs?

Cities with the most Information Receptionist job openings:

Who are the top companies hiring for Information Receptionist jobs?

The top employers for Information Receptionist jobs are:

Infographic showing various Information Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,595 per year, or $18.1 per hour.

Information Receptionist (OA)

Department of Justice

Fort Worth, TX โ€ข On-site

$15 - $19.75/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Information Receptionist

If selected for this position, you will join a well-respected team serving as an Information Receptionist in the United States Attorney's Office for the Northern District of Texas. Typical work assignments will include, but are not limited to:

  • Receiving incoming telephone calls and visitors entering the office to provide necessary information and establish contacts with appropriate departments.
  • Responding to internal and external inquiries, providing general information regarding office programs.
  • Receiving, reviewing, and distributing incoming and outgoing mail.
  • Coordinating with office staff to ensure coverage of daily operations.
  • Monitoring and maintaining miscellaneous data files.
  • Maintaining adequate levels of mailing and shipping supplies.
  • Assisting with other administrative functions as assigned by the supervisor.

Responsibilities will increase and assignments will become more complex as your training and experience progress.