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Inbound Customer Service Representative Jobs in Tennessee

Window Genie

Customer Service Representative

Franklin, TN · On-site

$16 - $18/hr

As a Customer Service Representative, you are a key team member in upholding our commitment to ... Specific Responsibilities: • Answer inbound phone calls. • Provide job estimates/quotes for ...

McKesson

Customer Service Representative

La Vergne, TN

$17 - $18/hr

This role is responsible for providing exceptional service through inbound customer interactions, order management, account support, and issue resolution. The representative partners with customers ...

McKesson

Customer Service Representative

La Vergne, TN

$17 - $18/hr

This role is responsible for providing exceptional service through inbound customer interactions, order management, account support, and issue resolution. The representative partners with customers ...

Lincare Holdings

Customer Service Rep

Sevierville, TN · On-site

$13.50 - $18.50/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

Lincare Holdings

Customer Service Rep

Johnson City, TN · On-site

$15.25 - $21/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

Highline Warren

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Customer Service Representative Summary The Customer Service Representative (CSR) supports the ... Manage inbound and outbound phone calls professionally, listening carefully and communicating ...

Express Employment Professionals

Be Seen First

Bilingual Customer Service Representative

Franklin, TN · On-site

$15 - $16/hr

Temp-to-Hire We are seeking a Customer Service Representative to handle a high volume of inbound calls, assist customers with inquiries, process requests, and provide effective solutions. The ideal ...

New

McKesson

Customer Service Representative

La Vergne, TN · Remote

$17 - $18/hr

Answers inbound calls and inquiries from the client's customers and the client representatives for ... Typically requires 1+ years of relatedcustomer service experience. Required Skills: Strong written ...

McKesson

Customer Service Representative

La Vergne, TN · Remote

$17 - $18/hr

Answers inbound calls and inquiries from the client's customers and the client representatives for ... Typically requires 1+ years of relatedcustomer service experience. Required Skills: Strong written ...

Corpay

Customer Service Representative

Brentwood, TN · On-site

$15.25 - $20.50/hr

How We Work As a Customer Service Representative, you will be expected to work in a hybrid ... Ability to answer and manage inbound calls, make outbound calls, and work with various departments ...

Labcorp

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Qualify and establish inbound new customers requesting LabCorp's products and services * Work in ... The Customer Service Support Representative will provide product education and handle a wide ...

Labcorp

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Qualify and establish inbound new customers requesting LabCorp's products and services * Work in ... The Customer Service Support Representative will provide product education and handle a wide ...

Best Care Home Services

Customer Service Rep (CSR)

Memphis, TN · On-site

$14.25 - $19.50/hr

Answer inbound calls to book jobs and fill a 3-day call board. * Reflectively listen to customer concerns, answer questions and communicate availability. * Input customer data into Service Titan ...

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Showing results 21-40

All JobsInbound Customer Service Representative JobsInbound Customer Service Representative Jobs in Tennessee

Inbound Customer Service Representative information

See Tennessee salary details

$9

$15

$23

How much do inbound customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for inbound customer service representative in Tennessee is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is an inbound customer service representative?

Inbound Customer Service Representatives are professionals who handle incoming calls, emails, or chats from customers seeking assistance with products, services, or account information. They provide support by answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These representatives often work in call centers or support departments and require strong communication, problem-solving, and computer skills. Their primary goal is to assist customers efficiently and maintain a positive company image.

What is the difference between Inbound Customer Service Representative vs Customer Support Specialist?

AspectInbound Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma; certifications vary
Work EnvironmentCall centers, remote, or office settingsCall centers, online chat, or remote roles
Employer & IndustryRetail, telecom, tech companiesSoftware, e-commerce, tech services
Search & Comparison IntentCustomer service, inbound calls, support rolesTechnical support, troubleshooting, customer care

Both roles focus on assisting customers, but Inbound Customer Service Representatives primarily handle incoming calls for general inquiries or support, while Customer Support Specialists often deal with technical issues or specialized product questions. The roles overlap in skills and work environments, but their focus areas differ slightly based on industry and customer needs.

What are some common challenges faced by inbound customer service representatives, and how can they be managed?

Inbound Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining product or service knowledge. Successfully managing these challenges involves developing strong communication and problem-solving skills, as well as utilizing available resources like internal knowledge bases and team support. Many organizations also provide ongoing training and encourage teamwork, so representatives can share best practices and support each other through demanding situations.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is important. Patience, active listening, and a positive attitude help you stand out when handling diverse customer concerns. These skills ensure efficient resolution of customer issues, maintain satisfaction, and contribute to the company's reputation.
More about Inbound Customer Service Representative jobs
What are the most commonly searched types of Inbound Customer Service Representative jobs in Tennessee? The most popular types of Inbound Customer Service Representative jobs in Tennessee are:
What are popular job titles related to Inbound Customer Service Representative jobs in Tennessee? For Inbound Customer Service Representative jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Inbound Customer Service Representative jobs in Tennessee look for? The top searched job categories for Inbound Customer Service Representative jobs in Tennessee are:
What are popular job titles related to Inbound Customer Service Representative jobs in TN? For Inbound Customer Service Representative jobs in TN, the most frequently searched job titles are:
Inbound Customer Service Representative jobs near you
Infographic showing various Inbound Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,278 per year, or $15 per hour.

Customer Service Representative

Window Genie of S Nashville Brentwood and Franklin

Franklin, TN

$12.50 - $17/hr

Full-time

Re-posted 9 days ago

Job description

Window Genie, a Neighborly company, is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, pressure washing, holiday lighting, gutter cleaning, and window tinting.


As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You should be self-motivated, energetic, detail oriented, and driven to provide the highest customer service. Must be comfortable in day-to-day business operations and a great communicator.


Specific Responsibilities:

· Answer inbound phone calls.

· Provide job estimates/quotes for services and close the sale.

· Manage and enter all data into the point-of-sale system. Be willing to specialize in our systems.

· Schedule and communicate all jobs, callbacks, delays, and estimates with customers and service professionals.

· Educate customers about service verticals, upsell opportunities, and follow up for all services.

· Make outbound service reminder phone calls to customers.

· Manage all phone calls, emails, and office calendars.

· Perform light marketing such as email and text blasts, robocalls, and social media updates as needed.

· Assist owner in all customer-facing and internal services of the business. Tasks may vary based on the seasonality.


Job Requirements:

· Experience in Administration, inside sales, and Customer Service Representative roles.

· Strong written and verbal communication skills.

· Detail-oriented with strong data entry skills.

· Professional appearance and personality.

· Team player who can work independently.

· Prior experience for a home service provider is a plus.


The job requirements listed in this job description are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable, please apply. Applying gives you the opportunity to be considered.


$16 to $18 an hour

Office Supplies Provided

Phone and Laptop Provided

9am to 4pm Monday through Friday

*Temporarily Remote until office space is acquired

Apply