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Inbound Call Center Representative Jobs in Ohio (NOW HIRING)

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to ... Answer inbound customer calls promptly and professionally. * Provide accurate information about ...

Savard Group

Call Center Rep

Cincinnati, OH · On-site

$650/wk

CALL CENTER REPRESENTATIVE $650+ WEEKLY Join SAVARD Personnel Group - where your skills are valued ... Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include ... Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ...

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$30K - $35K/yr

Call Center Representative Swift 7 Consultants is seeking a Call Center Representative to join our ... Handle inbound and outbound customer calls in a professional and courteous manner. * Assist ...

Nexxaworks

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Call Center Representative We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued ...

BeloForm Craft

Call Center Representative

Columbus, OH · On-site

Description We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting ...

NESCO Inc

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Customer Support Representative - Small Engines Location: West Columbus Schedule ... Provide superior customer service via inbound calls * Answer customer questions regarding repair ...

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All JobsInbound Call Center Representative JobsInbound Call Center Representative Jobs in Ohio

Inbound Call Center Representative information

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How much do inbound call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for inbound call center representative in Ohio is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.36 per hour, depending on experience, location, and employer.

What does an inbound call center representative do?

An Inbound Call Center Representative is responsible for answering incoming calls from customers, addressing their questions, concerns, or requests. They provide information about products or services, assist with troubleshooting, handle complaints, and may process orders or payments. Their main goal is to ensure customer satisfaction by delivering efficient and courteous service. Representatives typically use computer systems to access customer information and record call details. Excellent communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry tools is expected. Patience, resilience, and a customer-oriented mindset are crucial soft skills for handling diverse callers and stressful situations. These skills ensure effective customer support, high satisfaction rates, and efficient resolution of inquiries in a fast-paced environment.

What are some common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound Call Center Representatives often encounter challenges such as managing high call volumes, handling difficult or irate customers, and maintaining a high level of accuracy and professionalism under pressure. Effective time management, thorough knowledge of company policies, and strong communication skills are crucial for managing these situations. Many organizations provide ongoing training, support from supervisors, and access to knowledge bases to help representatives handle these challenges and ensure customer satisfaction.

What is the difference between Inbound Call Center Representative vs Customer Service Agent?

AspectInbound Call Center RepresentativeCustomer Service Agent
Primary RoleHandles incoming calls to assist customers, process orders, or resolve issues
Work EnvironmentCall centers, often in a structured, monitored setting
Required SkillsCommunication, problem-solving, product knowledge
Common CertificationsCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Inbound Call Center Representatives primarily handle incoming calls related to orders or support, while Customer Service Agents may also handle inquiries through multiple channels. The roles often overlap in skills and environment, but the specific focus distinguishes them.

What are popular job titles related to Inbound Call Center Representative jobs in Ohio?

For Inbound Call Center Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center Representative jobs in Ohio look for?

The top searched job categories for Inbound Call Center Representative jobs in Ohio are:

What cities in Ohio are hiring for Inbound Call Center Representative jobs?

Cities in Ohio with the most Inbound Call Center Representative job openings:

What are popular job titles related to Inbound Call Center Representative jobs in OH?

For Inbound Call Center Representative jobs in OH, the most frequently searched job titles are:

Inbound Call Center Representative jobs near you
Infographic showing various Inbound Call Center Representative job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,273 per year, or $16.5 per hour.

Call Center Representative

Alphabe Insight Inc

Columbus, OH • On-site

$15.50 - $19.25/hr

Full-time

Posted 26 days ago

Job description

Company Description
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.
Job Description
Position Overview
We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support via phone, email, and chat. The ideal candidate will possess excellent communication skills, a friendly and patient demeanor, and the ability to handle a variety of customer inquiries efficiently and effectively.
Key Responsibilities
  • Answer inbound customer calls promptly and professionally.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues and complaints in a timely manner.
  • Document all customer interactions and transactions thoroughly.
  • Escalate complex issues to the appropriate department as needed.
  • Follow up with customers to ensure issues are resolved satisfactorily.

Qualifications
Requirements
  • High school diploma or equivalent; college degree preferred.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to handle high call volumes in a fast-paced environment.
  • Proficiency with call center software and CRM systems.

Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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