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Implementation Manager Jobs in Indiana (NOW HIRING)

Harris

Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Implementation Specialists. * Provide CIS ...

S&S's Customer Information Systems

Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Implementation Specialists. * Provide CIS ...

Harris

Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Implementation Specialists. * Provide CIS ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Indiana

Implementation Manager information

See Indiana salary details

$37.1K

$98.5K

$159.9K

How much do implementation manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for implementation manager in Indiana is $98,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $115,100.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

What are the most commonly searched types of Implementation jobs in Indiana?

The most popular types of Implementation jobs in Indiana are:

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For Implementation Manager jobs in Indiana, the most frequently searched job titles are:

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What cities in Indiana are hiring for Implementation Manager jobs?

Cities in Indiana with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $98,504 per year, or $47.4 per hour.

Senior Implementation Analyst - Enterprise

Jeffersonville, IN • On-site

Global Payments, Inc.
See more jobs at Global Payments, Inc.external

Full-time

Posted 13 days ago

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a Senior Implementation Analyst, you will bring innovative solutions directly to business owners and create a real, measurable impact on their day-to-day operations.
As one of Global Payments key brands, Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions that helps F&B and Retail businesses increase their revenue and build strong relationships with their clients, know them better and keep them coming back.
Como's turnkey all-in-one SaaS platform is flexible, easy to manage, and affordable for any size businesses. It features a full CRM, enterprise-level actionable data, advanced loyalty and promotion engine, sophisticated marketing automation, omni-channel communication, auto-generated AI campaigns, customized and branded mobile app and much more.
You will be an organized, analytical and empathetic Senior Implementation Analyst with strong relational and communication skills to support clients during the onboarding and implementation phase. You will be passionate about Tech and F&B and always act ethically. You will be responsible for providing an excellent customer experience and helping customers successfully set up and launch their loyalty programs on our platform.
What You'll Own
New Enterprise Merchants and Implementation
  • Own the onboarding process for assigned clients following contract execution, ensuring a seamless transition from the Sales Representative to the implementation phase.
  • Guide new customers through the onboarding process, ensuring they understand how to use the product effectively and helping them define and set up their loyalty program.
  • Ensure customer satisfaction during the implementation phase by proactively addressing customer questions and coordinating with the relevant internal teams to ensure swift and effective resolution.
  • Transfer customers' requests to the Support team when it comes to tech or integration-related issues.
  • Understanding when to escalate relevant situations to managers in a timely manner.

Customer Experience and Success
  • Act as the voice of the customer by sharing feedback and insights gathered during the onboarding process.
  • Support merchants in setting up effective loyalty campaigns and programs aligned with their goals and KPIs.
  • Provide recommendations and best practices to help customers maximize the value of the platform during the implementation phase.
  • Work closely with internal teams to ensure a smooth handover to the Customer Success team once onboarding and implementation are completed.

What You Bring
  • Master's degree or equivalent experience.
  • You have 1-3 years of experience in implementation, onboarding, or customer-facing roles including exposure to enterprise clients or enterprise-level implementations.
  • Strong written and verbal communication skills
  • Detail oriented, analytical and creative thinker.
  • Demonstrated ability to deliver a positive customer onboarding experience.
  • Proficiency in an additional language is preferred (Spanish).
  • Be 100% based onsite at our Jeffersonville, IN offices.

It's a bonus if you have
  • Bilingual (Spanish)
  • Knowledge of the F&B and Retail industries, and of customer engagement and loyalty solutions is a plus.
  • SaaS or Fintech experience

About the team
Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who can learn from as your career grows, its unmatched! Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative - always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Apply now to take your career global.
Our perks - what we'll bring for you
We know it's bigger than just your career. It's your life and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
  • Opportunities to grow your skills and build your career within a global business
  • Access to learning, development and on-the-job experiences that expand your expertise
  • A supportive, inclusive team environment where your ideas and input matter
  • Time to give back through community and charity initiatives
  • A global employee assistance program to support your wellbeing
  • Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.
#LI-Onsite
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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