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Remote Implementation Jobs in Indiana (NOW HIRING)

CSAA

Lead the design and implementation of information modeling practices for the enterprise * Define ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Drives translation of insights into action , supporting business partners through implementation ... Please note we are hiring for this role remote anywhere in the United States with the following ...

CSAA

Implement strategic policies when selecting methods, techniques, and evaluation criteria for ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Identifies and executes opportunities to streamline processes, implement advanced technologies, and ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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$37.1K

$98.5K

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How much do remote implementation jobs pay per year?

As of May 30, 2026, the average yearly pay for remote implementation in Indiana is $98,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $115,100.00 per year, depending on experience, location, and employer.

What is a Remote Implementation job?

A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Implementation position, and why are they important?

To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.

What are some common challenges faced by professionals in Remote Implementation roles?

One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.
More about Remote Implementation jobs
What are the most commonly searched types of Implementation jobs in Indiana? The most popular types of Implementation jobs in Indiana are:
What are popular job titles related to Remote Implementation jobs in Indiana? For Remote Implementation jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Implementation jobs in Indiana look for? The top searched job categories for Remote Implementation jobs in Indiana are:
What cities in Indiana are hiring for Remote Implementation jobs? Cities in Indiana with the most Remote Implementation job openings:
Remote Implementation jobs near you
Field System Admin - SMIT (Printer Technician) - Onsite - Crane, IN

Field System Admin - SMIT (Printer Technician) - Onsite - Crane, IN

CDW

Crane, IN • On-site, Remote

$28.85 - $33.65/hr

Full-time

Posted 20 days ago

CDW rating

7.8

Company rating: 7.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

68th of 203 rated it services

Job description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Service Management, Integration, and Transport (SMIT) is one the largest IT services programs for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. The SMIT contractor provides enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G supports the SMIT contractor in several of these service areas.
Bring your IT career and talents to CDW-G where you can have a greater impact, be inspired by our mission and excited about your job and future. We are an innovative Fortune 200 leader driving meaningful technological change for customers in virtually every industry.
CDW currently seeks a Field System Administrator - Print to join our NGEN SMIT team. You will work within a fast-paced environment, supporting the overall solution Regionally to ensure our client's services are optimized and reliable.
Responsibilities:
  • Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including:
    • Installation
    • Configuration
    • Testing
    • Troubleshooting (onsite and via phone)
    • Repair
  • Proactively manage Service Tickets and update service-related activities in a timely manner
  • Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations
  • Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations
  • Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters
  • Interpret clients' needs and work toward resolution
  • Responsible for addressing escalated break/fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner
  • Consult with leadership to identify inventory stocking levels and reorder points of the repair parts and spare device inventory
  • Clearly communicate service offerings and performance expectations to leadership
  • Provide copies of all relevant information from any Third-Party supplier agreements, when necessary
  • Advise customer of changes in hardware or software that is determined to be incompatible, unapproved, or non-standard.
  • Work with vendors, client, and CDW leadership to develop strategy
  • Manage to metrics to ensure SLA compliance
  • Maintain customer relationships
  • Maintain partner relationships
  • Maintain vendor relationships
  • Lead and facilitate the development of common practices

Required Qualifications
  • Active DOD Secret Clearance
  • Security+ Certification
  • High School Diploma or equivalent
  • 3+ years of experience working with an OEM or Third-Party provider of printer repair services
  • Intermediate understanding of the appropriate physical hardware
  • Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
  • Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience
  • Ability to understand, remember, and communicate routine, factual information
  • Ability to compose materials such as detailed reports, work-related manuals

Preferred Qualifications
  • 3+ years of experience working with an OEM or Third-Party provider of printer repair services
  • Printer Certifications (HP, Xerox)
  • Technical certifications associated to the chosen professional track
  • ITIL
  • A+ or Network+
  • Bachelor's degree or equivalent experience
  • Comprehensive knowledge of print service offerings
  • Experience with Adobe creative suite
  • Proficient in Microsoft Access and SQL

  • Pay range: $28.85/hr - $33.65/hr depending on experience and skill set
  • This role includes an additional $4.93/hour Health and Welfare allowance
  • Benefits overview: https://cdw.benefit-info.com/
  • Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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About CDW

Sourced by ZipRecruiter

CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare customers across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, we help solve our customers solve their IT challenges. From the teammates beside us to the leaders who guide us, we move forward together, and we always have your back. At CDW, you'll work with people who inspire you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Vernon Hills, IL, US

Year founded

1984

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