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It Support Manager Jobs (NOW HIRING)

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are seeking an IT Support Engineer who enjoys hands-on technical work ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

Manage the 24/7 IT support and helpdesk line, ensuring continuous availability of support services and quick resolution of technical issues across shifts and during off-hours. * Data Reporting ...

Sprinter Health

IT Support Specialist

Atlanta, GA · On-site

... Manager of IT or external vendors as appropriate. • Maintain thorough documentation of support tickets, incidents, and resolutions in the knowledge base. • Manage the full lifecycle of user ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$19.75 - $27.25/hr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems ... Perform other duties as assigned by local management or BMZ Group IT leadership What We're Looking ...

100 Thieves, Inc.

IT Support Contractor

Los Angeles, CA · On-site

$22 - $25/hr

Role: IT Support Contractor Manager: Director of IT & Infrastructure Location: Culver City, CA (On-site) Type: Part-Time Contractor Pay: $22-$25 / HR About 100 Thieves 100 Thieves ("Hundred Thieves ...

Desert IT Solutions

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MSP IT Support Technician - Phoenix, AZ

Phoenix, AZ · On-site

$50K - $60K/yr

Reports to: IT Support Manager Pay Rate: 50,000 - 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user ...

DYOPATH

IT Support Specialist

Sanford, NC · On-site

$25/hr

Join DYOPATH as an IT Support Specialist Are you energized by providing hands-on technical support ... Conduct routine maintenance such as backups, software updates, and license management * Collaborate ...

Upstart

IT Support Analyst

Manhattan, NY · On-site

The IT Support Analyst will provide frontline support for devices, access, and core SaaS tools, ensuring minimal disruption to employee productivity and improving documentation and processes.

Ontic

IT Support Technician

Chatsworth, CA · On-site

$21 - $26/hr

You will report to the IT Service Manager and will have an onsite work structure in Chatsworth, CA . To be considered for the IT Support Technician opening, here's what you'll need to bring with you:

Link Technologies

IT Support Engineer

Las Vegas, NV

... the IT team Manage the full user account lifecycle, including onboarding and offboarding Provide occasional remote or on-site support for satellite offices and additional locations as needed ...

415 Group

IT Support Specialist

North Canton, OH · On-site

Salary: IT SUPPORT SPECIALIST Company Overview: 415 Group is a growing and well-established provider of managed IT services dedicated to delivering professional, reliable, and security-focused ...

GRVTY

IT Support Administrator

Mclean, VA · On-site

Support Management: Respond to and manage incoming support requests via phone, email, or ticketing ... Experience working on IT service desks and with IT ticketing systems. * OS Support: Knowledge of ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the ... Create and manage user accounts, groups, and permissions within Active Directory, Azure AD, and ...

AVI Foodsystems, Inc

IT Support Specialist

Warren, OH · On-site

The IT Support Specialist plays a critical role in assisting team members with procedural and ... Manage and troubleshoot networked multifunction devices, including printing, scanning, and faxing ...

Career Personnel

IT Support Technician

Montgomery, AL

$18 - $24.75/hr

Join our team at our superior automotive dealership!!! IT Support Specialist Position Summary The ... Ability to prioritize tasks and manage multiple support requests. * Strong problem-solving and ...

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

Job Summary • Provide in-person, white-glove IT support for laptops, peripherals, conference rooms, and day-to-day end-user requests across the office • Manage the full macOS device lifecycle ...

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IT Support Manager information

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$36K

$86.1K

$131.5K

How much do it support manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for it support manager in the United States is $86,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
More about IT Support Manager jobs
What cities are hiring for It Support Manager jobs? Cities with the most It Support Manager job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most It Support Manager jobs? States with the most job openings for It Support Manager jobs include:
IT Support Manager jobs near you
Infographic showing various It Support Manager job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,148 per year, or $41.4 per hour.
IT SUpport Engineer

IT SUpport Engineer

GDI Infotech

Nashville, TN • On-site

Contractor

Posted 17 days ago

Job description

IT Support Engineer
Location: Nashville, TN (Hybrid)
Employment Type: Direct Hire or Contract-to-Hire
We are a growing Managed Service Provider supporting clients across multiple industries and are seeking an IT Support Engineer who enjoys hands-on technical work, direct client interaction, and the fast pace of an MSP environment.
What You'll Do
  • Provide technical support across multiple client environments, both remotely and onsite
  • Troubleshoot hardware, software, endpoint, and connectivity issues
  • Act as a client-facing technical resource with clear, professional communication
  • Accurately document work and manage tickets using MSP best practices
  • Assist with deployments, upgrades, and IT projects as needed

What We're Looking For
  • Strong foundational IT support experience, including desktop and endpoint support
  • Comfort working directly with clients and managing priorities across environments
  • Familiarity with Windows operating systems and common business applications
  • Organized, accountable, and eager to learn
  • Prior MSP or client-facing IT experience preferred

Why This Role
  • Exposure to a variety of technologies and client environments
  • Opportunity for technical growth and long-term career progression
  • Collaborative, team-based MSP culture with real ownership and autonomy

Candidates must be local to the Nashville area and able to work in a hybrid environment.

Apply