IT Support
Norco, LA · On-site
$22.25 - $30.50/hr
The role involves managing incidents, troubleshooting network issues, and providing support for ... and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is ...
IT Support
Norco, LA · On-site
$22.25 - $30.50/hr
The role involves managing incidents, troubleshooting network issues, and providing support for ... and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is ...
IT Support
Farmington, CT · On-site
$22.75 - $31.25/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support
Farmington, CT · On-site
$22.75 - $31.25/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
IT Support
Mechanicsburg, PA · On-site
$20.50 - $28/hr
This position serves as an Information Technology (IT) and Field Services Section Support Analyst responsible for 2nd level support in troubleshooting and resolving hardware and software issues for ...
IT Support
Mechanicsburg, PA · On-site
$20.50 - $28/hr
This position serves as an Information Technology (IT) and Field Services Section Support Analyst responsible for 2nd level support in troubleshooting and resolving hardware and software issues for ...
IT Support Tech
$19 - $26/hr
No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Manage user accounts, including password resets and access permissions. * Perform routine system ...
IT Support Tech
$19 - $26/hr
No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Manage user accounts, including password resets and access permissions. * Perform routine system ...
IT Support Specialist
New York, NY · On-site
$33.50 - $53.20/hr
The position reports to an IT Support Manager. Key Responsibilities Include: * Support all PCs, phones, IT peripherals and IT infrastructure in the office * Document work in IT incident ticketing ...
IT Support Specialist
New York, NY · On-site
$33.50 - $53.20/hr
The position reports to an IT Support Manager. Key Responsibilities Include: * Support all PCs, phones, IT peripherals and IT infrastructure in the office * Document work in IT incident ticketing ...
IT Support Lead
Charleston, WV · Remote
$80K - $95K/yr
Manage the IT support queue, prioritizing and assigning requests to meet SLA commitments * Act as a senior escalation point for complex or critical IT support incidents * Maintain IT asset lifecycle ...
Quick apply
IT Support Lead
Charleston, WV · Remote
$80K - $95K/yr
Manage the IT support queue, prioritizing and assigning requests to meet SLA commitments * Act as a senior escalation point for complex or critical IT support incidents * Maintain IT asset lifecycle ...
IT Support Engineer
San Mateo, CA · On-site
$70K/yr
... • Manage and support Windows and Mac systems • Manage technical currency and process ... Manage IT procurement • Act as backup for other User Support Engineers Desired Skills and ...
IT Support Engineer
San Mateo, CA · On-site
$70K/yr
... • Manage and support Windows and Mac systems • Manage technical currency and process ... Manage IT procurement • Act as backup for other User Support Engineers Desired Skills and ...
IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...
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IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...
IT Support Analyst
San Francisco, CA · On-site
You will assist end users with technical issues, help manage IT infrastructure, and ensure the smooth operation of core systems and applications. The IT Support Analyst will work closely with the ...
IT Support Analyst
San Francisco, CA · On-site
You will assist end users with technical issues, help manage IT infrastructure, and ensure the smooth operation of core systems and applications. The IT Support Analyst will work closely with the ...
Information Technology Support Technician
San Antonio, TX · On-site
$19.50 - $26.50/hr
The IT Support Technician successfully manages multiple IT needs to ensure that the organization's first priority to deliver high quality health care services at all locations is always met.
Information Technology Support Technician
San Antonio, TX · On-site
$19.50 - $26.50/hr
The IT Support Technician successfully manages multiple IT needs to ensure that the organization's first priority to deliver high quality health care services at all locations is always met.
IT Support
$20.50 - $28.25/hr
We are looking for a candidate who is eager to learn and grow in the IT area, able to manage their ... IT Support at On.Energy. Main responsibilities will include: * Support and compliance with ...
IT Support
$20.50 - $28.25/hr
We are looking for a candidate who is eager to learn and grow in the IT area, able to manage their ... IT Support at On.Energy. Main responsibilities will include: * Support and compliance with ...
IT Support Lead
Nashua, NH · On-site
$26.17 - $35.41/hr
The IT Support Lead collaborates closely with IT staff and vendors to maintain reliable systems ... Prioritize and manage high-impact or urgent technical issues. * Coordinate with vendors and ...
IT Support Lead
Nashua, NH · On-site
$26.17 - $35.41/hr
The IT Support Lead collaborates closely with IT staff and vendors to maintain reliable systems ... Prioritize and manage high-impact or urgent technical issues. * Coordinate with vendors and ...
IT Support Specialist Location:United States (On-site / Hybrid) Department:Information Technology ... Create and manage user accounts, access rights, and password settings * Diagnose and resolve issues ...
IT Support Specialist Location:United States (On-site / Hybrid) Department:Information Technology ... Create and manage user accounts, access rights, and password settings * Diagnose and resolve issues ...
IT Support Professional
Albany, GA · On-site
$35K - $60K/yr
Time management, organization, and communication are vital. Required Qualifications: * A high school diploma or equivalent is required. * 1-year computer and/or network support experience.
Quick apply
IT Support Professional
Albany, GA · On-site
$35K - $60K/yr
Time management, organization, and communication are vital. Required Qualifications: * A high school diploma or equivalent is required. * 1-year computer and/or network support experience.
IT Support Technician
Pittsburgh, PA · On-site
$20.75 - $28.75/hr
All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support ... Support and manage Apple ecosystem devices , including iPhones, iPads, and MacBooks, ensuring ...
IT Support Technician
Pittsburgh, PA · On-site
$20.75 - $28.75/hr
All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support ... Support and manage Apple ecosystem devices , including iPhones, iPads, and MacBooks, ensuring ...
Field IT Support Technician
New York, NY · On-site
$23.50 - $32.25/hr
You will report to our Sr. IT Manager and work collaboratively with the rest of the IT support team to ensure full restaurant coverage. If you are looking for an opportunity to rapidly learn and ...
Field IT Support Technician
New York, NY · On-site
$23.50 - $32.25/hr
You will report to our Sr. IT Manager and work collaboratively with the rest of the IT support team to ensure full restaurant coverage. If you are looking for an opportunity to rapidly learn and ...
IT SUpport Engineer
Nashville, TN · On-site
Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are seeking an IT Support Engineer who enjoys hands-on technical work ...
IT SUpport Engineer
Nashville, TN · On-site
Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are seeking an IT Support Engineer who enjoys hands-on technical work ...
IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... managing customer expectations. • Maintain composure and professionalism in high-pressure and ...
Quick apply
IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... managing customer expectations. • Maintain composure and professionalism in high-pressure and ...
IT Support Specialist
$50K - $55K/yr
Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Add, remove, and manage user licenses and permissions * Respond to support tickets and prioritize ...
IT Support Specialist
$50K - $55K/yr
Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Add, remove, and manage user licenses and permissions * Respond to support tickets and prioritize ...
IT Support Specialist
$22 - $24/hr
Manage user accounts including onboarding and offboarding * Support disaster recovery testing and business continuity efforts * Track and document issues using IT service management systems ...
New
Quick apply
IT Support Specialist
$22 - $24/hr
Manage user accounts including onboarding and offboarding * Support disaster recovery testing and business continuity efforts * Track and document issues using IT service management systems ...
New
IT Support Manager information
See salary details
$36K - $44.7K
1% of jobs
$44.7K - $53.4K
6% of jobs
$53.4K - $62K
6% of jobs
$68.9K is the 25th percentile. Wages below this are outliers.
$62K - $70.7K
15% of jobs
$70.7K - $79.4K
15% of jobs
The median wage is $83.2K / yr.
$79.4K - $88.1K
17% of jobs
$96.2K is the 75th percentile. Wages above this are outliers.
$88.1K - $96.8K
17% of jobs
$96.8K - $105.5K
9% of jobs
$105.5K - $114.1K
7% of jobs
$114.1K - $122.8K
4% of jobs
$122.8K - $131.5K
3% of jobs
$36K
$86.1K
$131.5K
How much do it support manager jobs pay per year?
As of Jun 19, 2026, the average yearly pay for it support manager in the United States is $86,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $99,500.00 per year, depending on experience, location, and employer.
What are some common challenges faced by IT Support Managers, and how can they be addressed?
IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.
What is the difference between It Support Manager vs IT Support Specialist?
| Aspect | IT Support Manager | IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, Microsoft Certified, Cisco certifications |
| Work Environment | Oversees support teams, manages IT services | Provides technical support directly to users |
| Responsibilities | Team management, strategic planning, incident escalation | Troubleshooting, user support, issue resolution |
While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.
What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?
To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.
What does an IT Support Manager do?
An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
More about IT Support Manager jobs
What cities are hiring for It Support Manager jobs? Cities with the most It Support Manager job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most It Support Manager jobs? States with the most job openings for It Support Manager jobs include:
Tata Consultancy Services rating
6.5
Based on 21 frontline employees who took The Breakroom Quiz
154th of 204 rated it services
Job description
Job Summary:
Tata Consultancy Services is seeking an IT Support professional with extensive experience in end user support and ITIL service management principles. The role involves managing incidents, troubleshooting network issues, and providing support for various hardware and software deployments.
Responsibilities:
• 5+ years of IT experience in end user support including remote support, field operations, networking, and hardware deployment.
• Skilled in managing incidents, troubleshooting network issues, and supporting Zebra industrial printers.
• Strong knowledge of ITIL service management principles, including incident, problem and change management.
• Proven success in end-user support, technician training, and system implementation.
• Proficient in Microsoft tools.
Qualifications:
Required:
• 5+ years of IT experience in end user support including remote support, field operations, networking, and hardware deployment.
• Skilled in managing incidents, troubleshooting network issues, and supporting Zebra industrial printers.
• Strong knowledge of ITIL service management principles, including incident, problem and change management.
• Proven success in end-user support, technician training, and system implementation.
• Proficient in Microsoft tools.
• CompTIA A+ and Security+ certified.
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
Tata Consultancy Services is seeking an IT Support professional with extensive experience in end user support and ITIL service management principles. The role involves managing incidents, troubleshooting network issues, and providing support for various hardware and software deployments.
Responsibilities:
• 5+ years of IT experience in end user support including remote support, field operations, networking, and hardware deployment.
• Skilled in managing incidents, troubleshooting network issues, and supporting Zebra industrial printers.
• Strong knowledge of ITIL service management principles, including incident, problem and change management.
• Proven success in end-user support, technician training, and system implementation.
• Proficient in Microsoft tools.
Qualifications:
Required:
• 5+ years of IT experience in end user support including remote support, field operations, networking, and hardware deployment.
• Skilled in managing incidents, troubleshooting network issues, and supporting Zebra industrial printers.
• Strong knowledge of ITIL service management principles, including incident, problem and change management.
• Proven success in end-user support, technician training, and system implementation.
• Proficient in Microsoft tools.
• CompTIA A+ and Security+ certified.
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
What Tata Consultancy Services employees say
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About Tata Consultancy Services
Sourced by ZipRecruiter
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.