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Hotel Training Manager Jobs (NOW HIRING)

The Setai

Training Manager

Miami Beach, FL

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. Previous experience in training, learning and ...

The Setai

Training Manager

Miami Beach, FL

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. * Previous experience in training, learning and ...

The Setai

Training Manager

Miami Beach, FL

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. Previous experience in training, learning and ...

Holiday Inn Express

Training Manager

Jesup, GA

$60K/yr

Training Manager Summary- The Training Manager (TM) works directly for the Director of Training and ... As one of the world's leading hotel companies, we go all out to deliver truly memorable guest ...

Highgate Hotels

HR Training Manager

Manhattan, NY

The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. The Human Resources Training Manager is responsible for assisting ...

ROW NYC

HR Training Manager

Manhattan, NY

Compensation TypeYearlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... Overview The Human Resources Training Manager is responsible for assisting the Director of Human ...

ROW NYC

HR Training Manager

Manhattan, NY · On-site

$80K - $85K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... Overview The Human Resources Training Manager is responsible for assisting the Director of Human ...

Benchmark

Manager in Training

Cincinnati, OH · On-site

$19 - $21/hr

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... The Manager in Training (MIT) is a development role designed to prepare future hotel leaders ...

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$131K

How much do hotel training manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for hotel training manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the role of a training manager in a hotel?

A hotel training manager is responsible for developing and implementing training programs for staff to ensure high service standards and operational efficiency. They assess training needs, deliver or coordinate training sessions, and monitor staff performance to promote continuous improvement. Strong communication skills and knowledge of hospitality operations are essential for this role.

What's the salary for a hotel manager?

The salary for a hotel training manager typically ranges from $50,000 to $80,000 annually, depending on experience, location, and the size of the hotel. Managers with certifications and strong leadership skills may earn higher compensation, and some positions include bonuses or benefits.

What is the difference between Hotel Training Manager vs Hotel Front Desk Supervisor?

AspectHotel Training ManagerHotel Front Desk Supervisor
CredentialsRelevant hospitality certifications, training experienceHigh school diploma, hospitality or customer service experience
Work EnvironmentOffice setting, training sessions, HR collaborationFront desk, guest service area, direct guest interaction
Employer & Industry UsageHotels, hospitality chains, training departmentsHotels, resorts, guest service operations
Common Search & ComparisonFocus on staff training and developmentFocus on guest service and front desk operations

The Hotel Training Manager primarily handles staff training, development, and HR-related activities within a hotel, requiring relevant certifications and experience. In contrast, the Hotel Front Desk Supervisor oversees guest check-ins, reservations, and front desk operations, emphasizing customer service skills. While both roles are essential in hospitality, they serve different functions and require distinct skill sets.

What does a Hotel Training Manager do?

A Hotel Training Manager is responsible for developing, implementing, and overseeing training programs for hotel staff to ensure service quality and operational standards are met. They assess training needs, design learning modules, and provide coaching on topics such as customer service, safety protocols, and company procedures. Additionally, they often coordinate with department heads to ensure all employees receive appropriate and timely training to enhance guest satisfaction and staff performance.

How does a Hotel Training Manager collaborate with different departments to ensure consistent service standards?

A Hotel Training Manager works closely with department heads such as housekeeping, front desk, food and beverage, and maintenance to identify training needs and develop tailored programs. They facilitate regular workshops, on-the-job coaching sessions, and feedback meetings to align each department with the hotel's service expectations. By fostering open communication and coordinating cross-departmental training sessions, they help maintain a cohesive guest experience and ensure all staff are updated on best practices and policies.

What training do you need to be a hotel manager?

To become a hotel training manager, candidates typically need a combination of education in hospitality management or related fields and relevant work experience in hotel operations. Skills in customer service, leadership, and familiarity with hotel management software are also important, and some roles may require industry certifications such as the Certified Hotel Administrator (CHA).

What are the key skills and qualifications needed to thrive as a Hotel Training Manager, and why are they important?

To thrive as a Hotel Training Manager, you need a solid background in hospitality management, experience in staff training, and usually a degree in hospitality or business. Familiarity with Learning Management Systems (LMS), training program design, and certifications like Certified Hospitality Trainer (CHT) are commonly required. Outstanding communication, leadership, and interpersonal skills help motivate staff and foster a positive learning environment. These skills and qualifications ensure consistent service quality and staff competency, directly impacting guest satisfaction and hotel success.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all hotel operations and can earn a six-figure salary depending on the property's size and location. Executive roles such as Director of Operations or Regional Vice President also command high salaries, especially in luxury or large hotel chains. These positions require strong leadership, management skills, and often extensive industry experience.
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Hotel Training Manager jobs near you
Infographic showing various Hotel Training Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.
Training Manager

Training Manager

The Palms Hotel & Spa

Miami Beach, FL

Full-time

Re-posted 16 days ago

Job description

ABOUT US:

The Palms Hotel & Spa, Miami Beach, is an independent luxury beach resort focused on wellness, sustainability and personalized service. Our beachfront property features 247 guest rooms and suites, an extensive tropical garden and pool area with Tiki Bar, a spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space for social and corporate events. The hotel's signature eatery, Essensia Restaurant & Bar, delivers all-natural dining with a focus on locally and sustainably sourced ingredients. The Palms AVEDA Spa features holistic treatments influenced by ancient Ayurvedic philosophy designed to deliver a highly personalized experience.

A member of Preferred Hotels & Resorts and Beyond Green, The Palms has been independently owned and operated by a European family for over 25 years.

Known as Miami Beach's premier destination for wellness and relaxation, a forerunner in sustainable hotel operations, an expert in wedding services, an authority in healthful eating and all-natural spa services, our hotel, restaurant and spa have won many accolades and awards. Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of The Palms family!

JOB SUMMARY:

The Training Manager will be responsible forleading the Hotel's organizational training efforts focusing on developing and implementing strategies to enhance employee skills and performance. This position will also assist with other HR related projects.

MAIN DUTIES & RESPONSIBILITIES:

  • Lead organizational training efforts to align with business strategies and enhance employee skills/competencies and performance
  • Identify training needs, develop training programs that includes in person and online learning. Oversee the logistics, evaluate program effectiveness and make improvements based on outcomes and feedback
  • Create workshop/training curriculum, participant manual, learning resources, facilitator guides, visual aids, and presentations following the instructional development process
  • Manage and facilitate the On-Boarding and New Hire Orientation program
  • Ensure compliance with federal, state and Hotel policies and keep up with changes
  • Manage Employee Events and recognition programs in partnership with the HR Team
  • Manage communication and work as a team to provide service to all Departments
  • Perform other related projects as needed
  • Bachelor's degree in relevant field is required. Professional Human Resources certification with either SHRM or HRCI highly preferred
  • 3-5 years of progressive Human Resources experience (in a managerial role), with emphasis on Organizational Development/Training
  • Experience assessing, designing and facilitating training programs
  • understanding of adult learning principles
  • Excellent project management skills, ability to juggle multiple competing priorities, and meet deadlines
  • communication skills (written and verbal); second language is strongly preferred
  • Strong presentation, organizational and time management skills
  • Hospitality industry experience
  • Strong MS Office (Word, Excel, Outlook, and PowerPoint), Canvas, LMS (Learning Management Systems), and AI. Experience with HR databases and HRIS systems (Paycom and Indeed)
  • Maintain the highest level of customer service and guest satisfaction according to the standards set forth by The Palms Hotel and Spa
  • Adhere to all sustainability guidelines as per theInspired by Nature Program
  • Ability to work effectively in a multi-cultural team environment as a team member and as an individual contributor.
  • Ability to handle data with confidentiality

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