ZipRecruiter

Log In

1

Hotel Training Manager Jobs (NOW HIRING)

The Setai

Training Manager

Miami Beach, FL

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. * Previous experience in training, learning and ...

The Setai

Training Manager

Miami Beach, FL · On-site

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. Previous experience in training, learning and ...

The Setai

Training Manager

Miami Beach, FL · On-site

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. Previous experience in training, learning and ...

Holiday Inn Express

Training Manager

Jesup, GA

$60K/yr

Training Manager Summary- The Training Manager (TM) works directly for the Director of Training and ... As one of the world's leading hotel companies, we go all out to deliver truly memorable guest ...

FAENA

Director of Quality and Training

New York, NY · On-site

The manager also oversees training and professional development functions, including course content creation, facilitating and conducting training sessions, planning and implementing hotel training ...

AccorHotel

Director of Quality and Training

New York, NY · On-site

$140K/yr

The manager also oversees training and professional development functions, including course content creation, facilitating and conducting training sessions, planning and implementing hotel training ...

AccorHotel

Director of Quality and Training

New York, NY · On-site

$140K/yr

The manager also oversees training and professional development functions, including course content creation, facilitating and conducting training sessions, planning and implementing hotel training ...

Highgate Hotels

HR Training Manager

Manhattan, NY

The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. The Human Resources Training Manager is responsible for assisting ...

ROW NYC

HR Training Manager

Manhattan, NY

Compensation TypeYearlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... Overview The Human Resources Training Manager is responsible for assisting the Director of Human ...

ROW NYC

HR Training Manager

Manhattan, NY · On-site

$80K - $85K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... Overview The Human Resources Training Manager is responsible for assisting the Director of Human ...

next page

Showing results 1-20

All JobsHotel Training Manager Jobs

Hotel Training Manager information

See salary details

$33K

$64.1K

$131K

How much do hotel training manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for hotel training manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Training Manager vs Hotel Front Desk Supervisor?

AspectHotel Training ManagerHotel Front Desk Supervisor
CredentialsRelevant hospitality certifications, training experienceHigh school diploma, hospitality or customer service experience
Work EnvironmentOffice setting, training sessions, HR collaborationFront desk, guest service area, direct guest interaction
Employer & Industry UsageHotels, hospitality chains, training departmentsHotels, resorts, guest service operations
Common Search & ComparisonFocus on staff training and developmentFocus on guest service and front desk operations

The Hotel Training Manager primarily handles staff training, development, and HR-related activities within a hotel, requiring relevant certifications and experience. In contrast, the Hotel Front Desk Supervisor oversees guest check-ins, reservations, and front desk operations, emphasizing customer service skills. While both roles are essential in hospitality, they serve different functions and require distinct skill sets.

What is the role of a hotel training manager?

A hotel training manager is responsible for developing, implementing, and overseeing training programs for hotel staff to ensure high service standards and operational efficiency. They assess staff needs, create training materials, and may use tools like learning management systems to deliver effective training. The role often requires strong communication skills and knowledge of hospitality industry best practices.

How do I become a training manager?

To become a hotel training manager, candidates typically need a bachelor's degree in hospitality, business, or a related field, along with experience in hotel operations or customer service. Strong leadership, communication skills, and knowledge of training methods are essential, and certifications in hospitality management or training can enhance prospects.

What does a Hotel Training Manager do?

A Hotel Training Manager is responsible for developing, implementing, and overseeing training programs for hotel staff to ensure service quality and operational standards are met. They assess training needs, design learning modules, and provide coaching on topics such as customer service, safety protocols, and company procedures. Additionally, they often coordinate with department heads to ensure all employees receive appropriate and timely training to enhance guest satisfaction and staff performance.

How does a Hotel Training Manager collaborate with different departments to ensure consistent service standards?

A Hotel Training Manager works closely with department heads such as housekeeping, front desk, food and beverage, and maintenance to identify training needs and develop tailored programs. They facilitate regular workshops, on-the-job coaching sessions, and feedback meetings to align each department with the hotel's service expectations. By fostering open communication and coordinating cross-departmental training sessions, they help maintain a cohesive guest experience and ensure all staff are updated on best practices and policies.

What are the 5 P's of hotel management?

The 5 P's of hotel management are Product, Price, Place, Promotion, and People. These elements help hotel managers develop effective strategies for service quality, marketing, and operations to ensure guest satisfaction and business success.

What are the key skills and qualifications needed to thrive as a Hotel Training Manager, and why are they important?

To thrive as a Hotel Training Manager, you need a solid background in hospitality management, experience in staff training, and usually a degree in hospitality or business. Familiarity with Learning Management Systems (LMS), training program design, and certifications like Certified Hospitality Trainer (CHT) are commonly required. Outstanding communication, leadership, and interpersonal skills help motivate staff and foster a positive learning environment. These skills and qualifications ensure consistent service quality and staff competency, directly impacting guest satisfaction and hotel success.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all operations and can earn a six-figure salary depending on the hotel's size and location. Other high-paying roles include regional or corporate executives, such as Directors of Operations or Vice Presidents, who manage multiple properties and strategic planning.
More about Hotel Training Manager jobs
What cities are hiring for Hotel Training Manager jobs? Cities with the most Hotel Training Manager job openings:
What states have the most Hotel Training Manager jobs? States with the most job openings for Hotel Training Manager jobs include:
What job categories do people searching Hotel Training Manager jobs look for? The top searched job categories for Hotel Training Manager jobs are:
Hotel Training Manager jobs near you
Infographic showing various Hotel Training Manager job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 22% Full Time, 54% Part Time, 6% Temporary, 6% Contract, and 6% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.
Training Manager

Training Manager

The Palms Hotel & Spa

Miami Beach, FL

Full-time

Posted 25 days ago

Job description

ABOUT US:

The Palms Hotel & Spa, Miami Beach, is an independent luxury beach resort focused on wellness, sustainability and personalized service. Our beachfront property features 247 guest rooms and suites, an extensive tropical garden and pool area with Tiki Bar, a spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space for social and corporate events. The hotel's signature eatery, Essensia Restaurant & Bar, delivers all-natural dining with a focus on locally and sustainably sourced ingredients. The Palms AVEDA Spa features holistic treatments influenced by ancient Ayurvedic philosophy designed to deliver a highly personalized experience.

A member of Preferred Hotels & Resorts and Beyond Green, The Palms has been independently owned and operated by a European family for over 25 years.

Known as Miami Beach's premier destination for wellness and relaxation, a forerunner in sustainable hotel operations, an expert in wedding services, an authority in healthful eating and all-natural spa services, our hotel, restaurant and spa have won many accolades and awards. Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of The Palms family!

JOB SUMMARY:

The Training Manager will be responsible forleading the Hotel's organizational training efforts focusing on developing and implementing strategies to enhance employee skills and performance. This position will also assist with other HR related projects.

MAIN DUTIES & RESPONSIBILITIES:

  • Lead organizational training efforts to align with business strategies and enhance employee skills/competencies and performance
  • Identify training needs, develop training programs that includes in person and online learning. Oversee the logistics, evaluate program effectiveness and make improvements based on outcomes and feedback
  • Create workshop/training curriculum, participant manual, learning resources, facilitator guides, visual aids, and presentations following the instructional development process
  • Manage and facilitate the On-Boarding and New Hire Orientation program
  • Ensure compliance with federal, state and Hotel policies and keep up with changes
  • Manage Employee Events and recognition programs in partnership with the HR Team
  • Manage communication and work as a team to provide service to all Departments
  • Perform other related projects as needed
  • Bachelor's degree in relevant field is required. Professional Human Resources certification with either SHRM or HRCI highly preferred
  • 3-5 years of progressive Human Resources experience (in a managerial role), with emphasis on Organizational Development/Training
  • Experience assessing, designing and facilitating training programs
  • understanding of adult learning principles
  • Excellent project management skills, ability to juggle multiple competing priorities, and meet deadlines
  • communication skills (written and verbal); second language is strongly preferred
  • Strong presentation, organizational and time management skills
  • Hospitality industry experience
  • Strong MS Office (Word, Excel, Outlook, and PowerPoint), Canvas, LMS (Learning Management Systems), and AI. Experience with HR databases and HRIS systems (Paycom and Indeed)
  • Maintain the highest level of customer service and guest satisfaction according to the standards set forth by The Palms Hotel and Spa
  • Adhere to all sustainability guidelines as per theInspired by Nature Program
  • Ability to work effectively in a multi-cultural team environment as a team member and as an individual contributor.
  • Ability to handle data with confidentiality

Apply