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Hotel Training Manager Jobs (NOW HIRING)

Hilton

Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments * Partner with department to deliver training programs and other ...

Hilton

Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments * Partner with department to deliver training programs and other ...

Holiday Inn Express

Training Manager

Jesup, GA

$60K/yr

Training Manager Summary- The Training Manager (TM) works directly for the Director of Training and ... As one of the world's leading hotel companies, we go all out to deliver truly memorable guest ...

Highgate Hotels

HR Training Manager

Manhattan, NY

The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. The Human Resources Training Manager is responsible for assisting ...

ROW NYC

HR Training Manager

Manhattan, NY · On-site

Compensation TypeYearlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... Overview The Human Resources Training Manager is responsible for assisting the Director of Human ...

Hilton

Provide key input of Training aspects for all activities and plans of the Hotel * Support ... A Training Manager serving Hilton brands is always working on behalf of our Guests and working with ...

ROW NYC

HR Training Manager

Manhattan, NY · On-site

$80K - $85K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... Overview The Human Resources Training Manager is responsible for assisting the Director of Human ...

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$33K

$64.1K

$131K

How much do hotel training manager jobs pay per year?

As of May 31, 2026, the average yearly pay for hotel training manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Training Manager, and why are they important?

To thrive as a Hotel Training Manager, you need a solid background in hospitality management, experience in staff training, and usually a degree in hospitality or business. Familiarity with Learning Management Systems (LMS), training program design, and certifications like Certified Hospitality Trainer (CHT) are commonly required. Outstanding communication, leadership, and interpersonal skills help motivate staff and foster a positive learning environment. These skills and qualifications ensure consistent service quality and staff competency, directly impacting guest satisfaction and hotel success.

How does a Hotel Training Manager collaborate with different departments to ensure consistent service standards?

A Hotel Training Manager works closely with department heads such as housekeeping, front desk, food and beverage, and maintenance to identify training needs and develop tailored programs. They facilitate regular workshops, on-the-job coaching sessions, and feedback meetings to align each department with the hotel's service expectations. By fostering open communication and coordinating cross-departmental training sessions, they help maintain a cohesive guest experience and ensure all staff are updated on best practices and policies.

What does a Hotel Training Manager do?

A Hotel Training Manager is responsible for developing, implementing, and overseeing training programs for hotel staff to ensure service quality and operational standards are met. They assess training needs, design learning modules, and provide coaching on topics such as customer service, safety protocols, and company procedures. Additionally, they often coordinate with department heads to ensure all employees receive appropriate and timely training to enhance guest satisfaction and staff performance.

What is the difference between Hotel Training Manager vs Hotel Front Desk Supervisor?

AspectHotel Training ManagerHotel Front Desk Supervisor
CredentialsRelevant hospitality certifications, training experienceHigh school diploma, hospitality or customer service experience
Work EnvironmentOffice setting, training sessions, HR collaborationFront desk, guest service area, direct guest interaction
Employer & Industry UsageHotels, hospitality chains, training departmentsHotels, resorts, guest service operations
Common Search & ComparisonFocus on staff training and developmentFocus on guest service and front desk operations

The Hotel Training Manager primarily handles staff training, development, and HR-related activities within a hotel, requiring relevant certifications and experience. In contrast, the Hotel Front Desk Supervisor oversees guest check-ins, reservations, and front desk operations, emphasizing customer service skills. While both roles are essential in hospitality, they serve different functions and require distinct skill sets.

More about Hotel Training Manager jobs
What cities are hiring for Hotel Training Manager jobs? Cities with the most Hotel Training Manager job openings:
What states have the most Hotel Training Manager jobs? States with the most job openings for Hotel Training Manager jobs include:
What job categories do people searching Hotel Training Manager jobs look for? The top searched job categories for Hotel Training Manager jobs are:
Hotel Training Manager jobs near you
Infographic showing various Hotel Training Manager job openings in the United States as of May 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $64,068 per year, or $30.8 per hour.
Training Manager

Training Manager

Hilton

On-site

Full-time

Posted 16 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 732 frontline employees who took The Breakroom Quiz

51st of 105 rated hotels

Job description

A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.


What will I be doing?

As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:

  • Support departments in developing cutting edge functional excellence and in developing leadership capabilities
  • Act as a change catalyst in the cultural and organizational transformation of the Hotel
  • Provide key input of Training aspects for all activities and plans of the Hotel
  • Support individual and team development, career development, and training and experience-based learning
  • Induct, coach, and mentor new Team Members
  • Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
  • Partner with department to deliver training programs and other organizational and leadership development interventions
  • Monitor and conduct learning and development reviews with each department
  • Prepare annual training plans and training calendars for the hotel
What are we looking for?

A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Thorough knowledge of modern learning and development tools and technique
  • Excellent communication and presentation skills
  • Excellent people management skills
  • Demonstrated ability to develop interpersonal relationships
  • Positive attitude
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
  • Exceptional presentation and grooming

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


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