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Hotel Training Manager Jobs (NOW HIRING)

The Setai

Training Manager

Miami Beach, FL

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. Previous experience in training, learning and ...

The Setai

Training Manager

Miami Beach, FL · On-site

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. Previous experience in training, learning and ...

The Setai

Training Manager

Miami Beach, FL

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or ... Luxury hotel experience strongly preferred. * Previous experience in training, learning and ...

The Peninsula Hotels

Training Manager

Chicago, IL · On-site

Management of in-house training and development function * Act as an in-house consultant to ... the hotel, and workforce requirements * Develop annual Training Plan and schedule training ...

New

The Peninsula Chicago

Training Manager

Chicago, IL · Hybrid

Management of in-house training and development function * Act as an in-house consultant to ... the hotel, and workforce requirements * Develop annual Training Plan and schedule training ...

Holiday Inn Express

Training Manager

Jesup, GA

$60K/yr

Training Manager Summary- The Training Manager (TM) works directly for the Director of Training and ... As one of the world's leading hotel companies, we go all out to deliver truly memorable guest ...

Socket.dev

Director of Quality and Training

Manhattan, NY · On-site

$120 - $160/hr

The manager also oversees training and professional development functions, including course content creation, facilitating and conducting training sessions, planning and implementing hotel training ...

New

ROW NYC

HR Training Manager

Manhattan, NY · On-site

$80K - $85K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... Manager partners closely with hotel leadership and Operations to ensure training programs ...

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Hotel Training Manager information

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$33K

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$131K

How much do hotel training manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for hotel training manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Training Manager vs Hotel Front Desk Supervisor?

AspectHotel Training ManagerHotel Front Desk Supervisor
CredentialsRelevant hospitality certifications, training experienceHigh school diploma, hospitality or customer service experience
Work EnvironmentOffice setting, training sessions, HR collaborationFront desk, guest service area, direct guest interaction
Employer & Industry UsageHotels, hospitality chains, training departmentsHotels, resorts, guest service operations
Common Search & ComparisonFocus on staff training and developmentFocus on guest service and front desk operations

The Hotel Training Manager primarily handles staff training, development, and HR-related activities within a hotel, requiring relevant certifications and experience. In contrast, the Hotel Front Desk Supervisor oversees guest check-ins, reservations, and front desk operations, emphasizing customer service skills. While both roles are essential in hospitality, they serve different functions and require distinct skill sets.

What does a hotel training manager do?

A Hotel Training Manager is responsible for developing, implementing, and overseeing training programs for hotel staff to ensure service quality and operational standards are met. They assess training needs, design learning modules, and provide coaching on topics such as customer service, safety protocols, and company procedures. Additionally, they often coordinate with department heads to ensure all employees receive appropriate and timely training to enhance guest satisfaction and staff performance.

How does a hotel training manager collaborate with different departments to ensure consistent service standards?

A Hotel Training Manager works closely with department heads such as housekeeping, front desk, food and beverage, and maintenance to identify training needs and develop tailored programs. They facilitate regular workshops, on-the-job coaching sessions, and feedback meetings to align each department with the hotel's service expectations. By fostering open communication and coordinating cross-departmental training sessions, they help maintain a cohesive guest experience and ensure all staff are updated on best practices and policies.

What training do you need to be a hotel training manager?

To become a hotel training manager, candidates typically need a bachelor's degree in hospitality, business, or a related field, along with experience in hotel operations or customer service. Training in leadership, communication, and instructional design is also beneficial, and some employers may prefer certifications such as Certified Hospitality Trainer (CHT) or similar credentials.

What are the key skills and qualifications needed to thrive as a hotel training manager, and why are they important?

To thrive as a Hotel Training Manager, you need a solid background in hospitality management, experience in staff training, and usually a degree in hospitality or business. Familiarity with Learning Management Systems (LMS), training program design, and certifications like Certified Hospitality Trainer (CHT) are commonly required. Outstanding communication, leadership, and interpersonal skills help motivate staff and foster a positive learning environment. These skills and qualifications ensure consistent service quality and staff competency, directly impacting guest satisfaction and hotel success.
More about Hotel Training Manager jobs
What cities are hiring for Hotel Training Manager jobs? Cities with the most Hotel Training Manager job openings:
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Hotel Training Manager jobs near you
Infographic showing various Hotel Training Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.

Training Manager

The Setai

Miami Beach, FL

Full-time

Re-posted 5 days ago

Job description

Training Manager This position does not offer relocation assistance. The Setai does not sponsor or provide support for employment-based work visas for this role. Candidates must be legally authorized to work in the United States without current or future sponsorship.

Position Summary The Training Manager is responsible for developing and delivering training programs that support The Setai's luxury service culture, Forbes standards, employee development, and operational excellence. This role partners closely with department leaders to identify training needs, address performance gaps, and ensure team members are equipped to deliver exceptional guest experiences. Key Responsibilities Design, coordinate, and facilitate onboarding, operational, leadership, compliance, and service excellence training programs.

Partner with department leaders to identify development opportunities and address performance gaps. Promote employee engagement through effective training initiatives and continuous learning opportunities. Monitor training participation, maintain training records, and evaluate program effectiveness.

Utilize guest feedback, service scores, and operational metrics to enhance training strategies and support departmental performance. Ensure all training activities align with The Setai's mission, values, Forbes standards, and business objectives. Provide coaching and development support to leaders and team members.

Support leadership development and succession planning initiatives. Manage training-related expenses and resources responsibly. Qualifications Hospitality operations experience is required.

Candidates without hotel or hospitality operations experience will not be considered. Luxury hotel experience strongly preferred. Previous experience in training, learning and development, hotel operations, leadership, or human resources.

Strong presentation, facilitation, coaching, and communication skills. Knowledge of Forbes standards and luxury hospitality service expectations preferred. Ability to build relationships, influence others, and engage employees at all levels of the organization.

Ideal Candidate The ideal candidate is a hospitality professional with a strong operational background and a passion for developing talent, elevating service standards, and fostering a culture of continuous learning and excellence. This is a management position This is a full time position

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