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Hotel Reservation Jobs (NOW HIRING)

Luminous Hotel Management

Front Desk Agent

Stow, OH · On-site

$13 - $16.50/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Luminous Hotel Management

Front Desk Agent

Stow, OH

$16 - $18/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Luminous Hotel Management

Front Desk Agent

Stow, OH · On-site

$16 - $18/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Homewood Suites by Hilton

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Maintain accurate reservation records Requirements: * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

A&R Hospitality

Front Desk Agent

Birmingham, AL · On-site

$13.25 - $16.75/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Hilton Garden Inn

Front Desk Agent

Colorado Springs, CO

$14 - $17.75/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

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Hotel Reservation information

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$11

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How much do hotel reservation jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hotel reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a hotel reservation agent?

Hotel reservation agents are professionals who assist guests with booking accommodations at hotels. They handle inquiries about room availability, rates, and amenities, and process reservations over the phone, online, or in person. In addition to booking rooms, reservation agents may also provide information about hotel services and help resolve any issues related to reservations. Their role is crucial in ensuring a smooth and pleasant experience for guests from the moment they plan their stay.

What are the key skills and qualifications needed to thrive as a hotel reservation agent, and why are they important?

To thrive as a Hotel Reservation Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and booking platforms is typically required. Outstanding communication, problem-solving abilities, and patience help agents effectively assist guests and handle challenging situations. These skills are vital to ensure accurate bookings, guest satisfaction, and smooth hotel operations.

What are the typical challenges faced by hotel reservation agents, and how can applicants prepare for them?

Hotel reservation agents often manage high call volumes, handle last-minute booking changes, and address diverse guest requests. Staying organized and maintaining a calm, friendly demeanor under pressure are key skills for overcoming these challenges. Familiarity with reservation systems and strong communication abilities also help agents deliver excellent guest service and resolve issues efficiently. Applicants can prepare by practicing multitasking, learning basic property management software, and developing problem-solving skills.

What is the difference between Hotel Reservation vs Front Desk Agent?

AspectHotel ReservationFront Desk Agent
Primary RoleHandling reservation bookings and managing reservations systemAssisting guests check-in/check-out, providing information, and customer service
Required SkillsCustomer service, reservation software proficiency, communicationCustomer service, communication, multitasking, reservation system knowledge
Work EnvironmentReservation offices, call centers, online platformsFront desk, lobby, hotel reception area
Common EmployerHotels, online booking agenciesHotels, resorts, hospitality establishments

While both roles are essential in the hospitality industry, Hotel Reservation specialists focus on managing bookings and reservations, often working behind the scenes or remotely. Front Desk Agents interact directly with guests, handling check-ins, check-outs, and providing on-site customer service. Understanding these differences helps clarify career paths and job expectations within the hotel industry.

How to become a hotel reservation agent?

To become a hotel reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems like Opera or Fidelio can be beneficial, and some employers may require training on specific booking software.
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Cities with the most Hotel Reservation job openings:

What are the most commonly searched types of Hotel Reservation jobs?

The most popular types of Hotel Reservation jobs are:

What states have the most Hotel Reservation jobs?

States with the most job openings for Hotel Reservation jobs include:

What job categories do people searching Hotel Reservation jobs look for?

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Hotel Reservation jobs near you
Infographic showing various Hotel Reservation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Hotel Front Desk Agent - Evening Shift

Columbia Sussex

Birmingham, AL • On-site

$13.25 - $16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Columbia Sussex rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Marriott Birmingham is Front Desk Associate - Evening
Shift: 3:30pm - 11pm
Location: Marriott Birmingham
3590 Grandview Pkwy
Birmingham, Al 35243
Hotel Front Desk Agent
Job Description
A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities.
Responsibilities:
  • Greet guests and check them in and out of the hotel.
  • Answer phone calls and respond to guest inquiries.
  • Handle guest requests and concerns in a timely and professional manner.
  • Provide information about the hotel and its amenities.
  • Assist with room reservations and changes.
  • Process payments and maintain accurate records.
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred.
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Proficient in Microsoft Office and hotel reservation software
  • Ability to multitask and prioritize tasks effectively.
  • Strong attention to detail and organizational skills

Shift: 3:30pm - 11pm
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
E.O.E.

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