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Hotel Reservation Jobs in Colorado (NOW HIRING)

Warwick Hotel

Asst. Front Office Mgr

Denver, CO · On-site

Proficiency in hotel reservation systems and key management systems. * Strong communication skills with a customer-focused approach. * Direct and train front desk and guest services staff. * Assist ...

Hilton Garden Inn

Front Desk Agent

Colorado Springs, CO

$14 - $17.75/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Hilton Garden Inn

Front Desk Agent

Colorado Springs, CO · On-site

$14 - $17.75/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Warwick Hotel

Reservation Agents

Denver, CO · On-site

$16.50 - $20.50/hr

Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around ... Central Reservation Agent - shift: 12pm-8pm Tuesday- Friday., 9:00am- 05:30pm on Saturday POSITION ...

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Hotel Reservation information

See Colorado salary details

$11

$18

$23

How much do hotel reservation jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hotel reservation in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is a hotel reservation agent?

Hotel reservation agents are professionals who assist guests with booking accommodations at hotels. They handle inquiries about room availability, rates, and amenities, and process reservations over the phone, online, or in person. In addition to booking rooms, reservation agents may also provide information about hotel services and help resolve any issues related to reservations. Their role is crucial in ensuring a smooth and pleasant experience for guests from the moment they plan their stay.

What are the key skills and qualifications needed to thrive as a hotel reservation agent, and why are they important?

To thrive as a Hotel Reservation Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and booking platforms is typically required. Outstanding communication, problem-solving abilities, and patience help agents effectively assist guests and handle challenging situations. These skills are vital to ensure accurate bookings, guest satisfaction, and smooth hotel operations.

What are the typical challenges faced by hotel reservation agents, and how can applicants prepare for them?

Hotel reservation agents often manage high call volumes, handle last-minute booking changes, and address diverse guest requests. Staying organized and maintaining a calm, friendly demeanor under pressure are key skills for overcoming these challenges. Familiarity with reservation systems and strong communication abilities also help agents deliver excellent guest service and resolve issues efficiently. Applicants can prepare by practicing multitasking, learning basic property management software, and developing problem-solving skills.

What is the difference between Hotel Reservation vs Front Desk Agent?

AspectHotel ReservationFront Desk Agent
Primary RoleHandling reservation bookings and managing reservations systemAssisting guests check-in/check-out, providing information, and customer service
Required SkillsCustomer service, reservation software proficiency, communicationCustomer service, communication, multitasking, reservation system knowledge
Work EnvironmentReservation offices, call centers, online platformsFront desk, lobby, hotel reception area
Common EmployerHotels, online booking agenciesHotels, resorts, hospitality establishments

While both roles are essential in the hospitality industry, Hotel Reservation specialists focus on managing bookings and reservations, often working behind the scenes or remotely. Front Desk Agents interact directly with guests, handling check-ins, check-outs, and providing on-site customer service. Understanding these differences helps clarify career paths and job expectations within the hotel industry.

How to become a hotel reservation agent?

To become a hotel reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems like Opera or Fidelio can be beneficial, and some employers may require training on specific booking software.

What are the most commonly searched types of Hotel Reservation jobs in Colorado?

The most popular types of Hotel Reservation jobs in Colorado are:

What are popular job titles related to Hotel Reservation jobs in Colorado?

For Hotel Reservation jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Hotel Reservation jobs in Colorado look for?

The top searched job categories for Hotel Reservation jobs in Colorado are:

What cities in Colorado are hiring for Hotel Reservation jobs?

Cities in Colorado with the most Hotel Reservation job openings:

Hotel Reservation jobs near you
Infographic showing various Hotel Reservation job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Asst. Front Office Mgr

Warwick Hotel

Denver, CO • On-site

Full-time

Posted 19 days ago

Job description

About the Role:

The Warwick Hotel Denver is looking for a Full-Time Assistant Front Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the hotel's front desk and guest services. This position is responsible for supporting the Front Office Manager in overseeing daily front office activities, including guest check-in and check-out, reservations, and night audit processes. The role requires maintaining high standards of customer service and operational excellence to enhance guest satisfaction and uphold the hotel's reputation. The Assistant Front Office Manager also leads and motivates the front office team, ensuring proper employee scheduling and adherence to hotel policies and procedures. Ultimately, this position contributes significantly to creating a welcoming and seamless experience for all guests while supporting the overall management objectives of the accommodation facility.

Minimum Qualifications:

  • High school diploma or equivalent; associate degree or higher in hospitality management preferred.
  • Proven experience in front office operations within the accommodation and food services industry.
  • Demonstrated leadership skills with experience in employee scheduling and team supervision.
  • Proficiency in hotel reservation systems and key management systems.
  • Strong communication skills with a customer-focused approach.
  • Direct and train front desk and guest services staff. 
  • Assist Guest Relations/Receivables as necessary.
  • Perform Manager on Duty functions in the absence of upper management.
  • Any other duties as assigned by the Front Office Manager.

Preferred Qualifications:

  • Experience with night audit procedures and financial reconciliation in a hotel environment.
  • Certification in hospitality management or related fields.
  • Familiarity with multiple hotel property management systems (PMS).
  • Bilingual abilities to enhance guest communication and service.
  • Prior experience in a supervisory or assistant managerial role within a hotel.

Responsibilities:

  • Assist in managing daily front office operations, including guest check-in, check-out, and reservation processes.
  • Supervise and schedule front office staff to ensure adequate coverage and efficient service delivery.
  • Conduct night audit procedures to verify and balance daily financial transactions and reports.
  • Ensure compliance with hotel standards, policies, and procedures to maintain service quality and operational consistency.
  • Handle guest communications professionally, addressing inquiries, requests, and resolving complaints promptly and effectively.

Skills:

The required skills such as leadership and employee scheduling are essential for effectively managing and motivating the front office team to deliver exceptional guest service. Knowledge of night audit processes and hotel reservation systems ensures accurate financial reporting and efficient booking management, which are critical for daily operations. Familiarity with hotel key systems supports secure and smooth guest access management. Strong guest communication skills enable the Assistant Front Office Manager to handle inquiries and resolve issues promptly, enhancing overall guest satisfaction. Preferred skills like bilingual communication and advanced hospitality certifications further empower the role to meet diverse guest needs and contribute to continuous operational improvements.

Warwick Hotels & Resorts logo

About Warwick Hotels & Resorts

Sourced by ZipRecruiter

Founded in 1980 by Richard Chiu, Warwick Hotels and Resorts represents a collection of distinct, upscale hotels and resorts known for quality throughout the world with over 40 hotels on five continents. As a collection, Warwick hotels are bound to each other by what distinguishes them from others . All of our hotels are renowned for our exceptional locations and remarkable stories to tell. Discover our unique tales steeped in deep rooted origins and celebrate local traditions as we bring our heritage to life. Paris, Brussels, Geneva, New York, San Francisco are among the many fascinating cities where our Hotels can be found. Proudly located in the heart of each metropolis, Warwick Hotels and Resorts serve as a calm refuge amidst the hustle and bustle.

Industry

Hospitality services

Company size

501 - 1,000 Employees

Headquarters location

Denver, CO, US

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