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Hotel Reservation Jobs (NOW HIRING)

Golden Nugget

Hotel Reservation Agent

Biloxi, MS · On-site

$13/hr

Handle all incoming and outgoing reservation request from Casino Host and 3rd party booking sites ... One year experience in a high volume hotel as a desk clerk or reservationist. * Ability to work ...

Red Hawk

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Red Hawk Casino

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Aisles & Abroad

Remote Hotel Reservation Specialist

$45K - $75K/yr

Remote Hotel Reservation Specialist Location: United States (Remote) About the Role: We are seeking detail-oriented, customer-focused individuals to assist clients with hotel reservations and ...

Aisles & Abroad

Hotel Reservation Specialist | Remote

$45K - $75K/yr

Hotel Reservation Specialist Location: United States (Remote) About the Role: We are seeking detail-oriented, customer-focused individuals to assist clients with hotel reservations and vacation ...

San Manuel Casino

Hotel Reservation Agent

Highland, CA · On-site

$16 - $19.75/hr

This role performs as the "voice" of the Hotel and the first impression for guests. This role ... organizes reservation information, internet, travel agency requests, and internal department ...

Blue Chip Casino Hotel Spa

Hotel Clerk

Michigan City, IN · On-site

$15/hr

Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work ...

New

Pearl Real Estate

Reservation Specialist

Houston, TX · On-site

$18/hr

As a growing hotel ownership and management company, we partner with trusted brands such as ... A Pearl Hotel Reservation Specialist reports to the Assistant Director of Revenue Management, with ...

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Hotel Reservation information

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$11

$17

$22

How much do hotel reservation jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hotel reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a hotel reservation agent?

Hotel reservation agents are professionals who assist guests with booking accommodations at hotels. They handle inquiries about room availability, rates, and amenities, and process reservations over the phone, online, or in person. In addition to booking rooms, reservation agents may also provide information about hotel services and help resolve any issues related to reservations. Their role is crucial in ensuring a smooth and pleasant experience for guests from the moment they plan their stay.

What are the key skills and qualifications needed to thrive as a hotel reservation agent, and why are they important?

To thrive as a Hotel Reservation Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and booking platforms is typically required. Outstanding communication, problem-solving abilities, and patience help agents effectively assist guests and handle challenging situations. These skills are vital to ensure accurate bookings, guest satisfaction, and smooth hotel operations.

What are the typical challenges faced by hotel reservation agents, and how can applicants prepare for them?

Hotel reservation agents often manage high call volumes, handle last-minute booking changes, and address diverse guest requests. Staying organized and maintaining a calm, friendly demeanor under pressure are key skills for overcoming these challenges. Familiarity with reservation systems and strong communication abilities also help agents deliver excellent guest service and resolve issues efficiently. Applicants can prepare by practicing multitasking, learning basic property management software, and developing problem-solving skills.

What is the difference between Hotel Reservation vs Front Desk Agent?

AspectHotel ReservationFront Desk Agent
Primary RoleHandling reservation bookings and managing reservations systemAssisting guests check-in/check-out, providing information, and customer service
Required SkillsCustomer service, reservation software proficiency, communicationCustomer service, communication, multitasking, reservation system knowledge
Work EnvironmentReservation offices, call centers, online platformsFront desk, lobby, hotel reception area
Common EmployerHotels, online booking agenciesHotels, resorts, hospitality establishments

While both roles are essential in the hospitality industry, Hotel Reservation specialists focus on managing bookings and reservations, often working behind the scenes or remotely. Front Desk Agents interact directly with guests, handling check-ins, check-outs, and providing on-site customer service. Understanding these differences helps clarify career paths and job expectations within the hotel industry.

How to become a hotel reservation agent?

To become a hotel reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems like Opera or Fidelio can be beneficial, and some employers may require training on specific booking software.
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What are the most commonly searched types of Hotel Reservation jobs?

The most popular types of Hotel Reservation jobs are:

What states have the most Hotel Reservation jobs?

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Hotel Reservation jobs near you
Infographic showing various Hotel Reservation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Hotel Reservation Agent

Golden Nugget

Biloxi, MS • On-site

$13/hr

Full-time

Posted 27 days ago

Golden Nugget rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

157th of 164 rated casinos

Job description

Overview
Coordinate all reservations activity on the property.
Responsibilities
  • Handle all incoming and outgoing reservation request from Casino Host and 3rd party booking sites in a prompt, courteous and efficient manner.
  • Assist with group sales reservation.
  • Maintain a record of all corporate, special rates, and preferred company rates.
  • Keep accurate reservation control, to insure maximum room occupancy and highest possible room rates.
  • Answer all inbound call to the property while routing them to the correct department.
  • Assure the safety and security of guest and employees.
  • Other duties as assigned.

Qualifications
  • Completion of high school or equivalent.
  • One year experience in a high volume hotel as a desk clerk or reservationist.
  • Ability to work flexible schedules, including nights, weekends and holidays is required.
  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
  • Excellent interpersonal, organizational and communication skills.
  • Display strong work ethic and team work.

Posted Salary Range
USD $13.00 - USD $13.00 /Hr.
Tipped Position
This position does not earn tips

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