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Hotel Reservation Jobs (NOW HIRING)

Boyd Gaming

Hotel Clerk

Vinton, LA · On-site

$12.25 - $15/hr

Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work ...

Luminous Hotel Management

Front Desk Agent

Warrenton, VA · On-site

$13 - $15/hr

Basic computer skills and ability to learn hotel reservation systems * Reliable, punctual, and detail-oriented * Ability to work evenings, weekends, and holidays as needed What We Offer * Competitive ...

Boyd Gaming

Hotel Clerk

Vinton, LA

$12.25 - $15/hr

Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work ...

The Columns Hotel

Front Desk Assistant

New Orleans, LA

$18 - $20/hr

Knowledge of hotel reservation systems and OTA extranets * Professional phone etiquette and conflict resolution skills * Strong organizational and leadership abilities More detail about The Columns ...

Boyd Gaming

Hotel Clerk

Vinton, LA · On-site

$12.25 - $15/hr

Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work ...

Block 22 Hotels

Grove Hotel Reservations Agent

Boise, ID · On-site

$16 - $18/hr

As a Reservation Agent at the Grove, you'll provide great service while supporting our guests ... Maintain in-depth knowledge of the hotel's reservation systems and procedures to ensure accurate ...

Columbia Sussex

Hotel Front Desk Agent

Clearwater, FL · On-site

$13.25 - $16.50/hr

Proficient in Microsoft Office and hotel reservation software * Ability to multitask and prioritize tasks effectively. * Strong attention to detail and organizational skills Benefits: We offer a ...

Columbia Sussex

Hotel Front Desk Agent

Clearwater, FL · On-site

$13.25 - $16.50/hr

Proficient in Microsoft Office and hotel reservation software * Ability to multitask and prioritize tasks effectively. * Strong attention to detail and organizational skills Benefits: We offer a ...

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Hotel Reservation information

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$11

$17

$22

How much do hotel reservation jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for hotel reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Hotel Reservation vs Front Desk Agent?

AspectHotel ReservationFront Desk Agent
Primary RoleHandling reservation bookings and managing reservations systemAssisting guests check-in/check-out, providing information, and customer service
Required SkillsCustomer service, reservation software proficiency, communicationCustomer service, communication, multitasking, reservation system knowledge
Work EnvironmentReservation offices, call centers, online platformsFront desk, lobby, hotel reception area
Common EmployerHotels, online booking agenciesHotels, resorts, hospitality establishments

While both roles are essential in the hospitality industry, Hotel Reservation specialists focus on managing bookings and reservations, often working behind the scenes or remotely. Front Desk Agents interact directly with guests, handling check-ins, check-outs, and providing on-site customer service. Understanding these differences helps clarify career paths and job expectations within the hotel industry.

What are the key skills and qualifications needed to thrive as a Hotel Reservation Agent, and why are they important?

To thrive as a Hotel Reservation Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and booking platforms is typically required. Outstanding communication, problem-solving abilities, and patience help agents effectively assist guests and handle challenging situations. These skills are vital to ensure accurate bookings, guest satisfaction, and smooth hotel operations.

What are hotel reservation agents?

Hotel reservation agents are professionals who assist guests with booking accommodations at hotels. They handle inquiries about room availability, rates, and amenities, and process reservations over the phone, online, or in person. In addition to booking rooms, reservation agents may also provide information about hotel services and help resolve any issues related to reservations. Their role is crucial in ensuring a smooth and pleasant experience for guests from the moment they plan their stay.

What are the typical challenges faced by hotel reservation agents, and how can applicants prepare for them?

Hotel reservation agents often manage high call volumes, handle last-minute booking changes, and address diverse guest requests. Staying organized and maintaining a calm, friendly demeanor under pressure are key skills for overcoming these challenges. Familiarity with reservation systems and strong communication abilities also help agents deliver excellent guest service and resolve issues efficiently. Applicants can prepare by practicing multitasking, learning basic property management software, and developing problem-solving skills.
More about Hotel Reservation jobs
What cities are hiring for Hotel Reservation jobs? Cities with the most Hotel Reservation job openings:
What are the most commonly searched types of Hotel Reservation jobs? The most popular types of Hotel Reservation jobs are:
What states have the most Hotel Reservation jobs? States with the most job openings for Hotel Reservation jobs include:
What job categories do people searching Hotel Reservation jobs look for? The top searched job categories for Hotel Reservation jobs are:
Hotel Reservation jobs near you
Infographic showing various Hotel Reservation job openings in the United States as of May 2026, with employment types broken down into 13% Full Time, 85% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Hotel Guest Service Agent

Holiday Inn Boston Cambridge Area

Somerville, MA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Join the team at Holiday Inn Boston Cambridge Area as a Hotel Guest Service Agent in Somerville, MA. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay. Your friendly demeanor and attention to detail will help create memorable experiences that keep our guests coming back.
Responsibilities
  • Greet and welcome guests upon arrival and departure in a professional and courteous manner.
  • Assist guests with check-in and check-out procedures efficiently and accurately.
  • Handle guest requests, questions, and concerns promptly and effectively to ensure high satisfaction.
  • Manage reservations, cancellations, and room assignments using the hotel's reservation system.
  • Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
  • Process payments and handle billing transactions securely and accurately.
  • Maintain cleanliness and organization of the front desk area.
  • Promote hotel services, amenities, and local attractions for guests.

Requirements
  • Minimum of (1) year experience in guest service or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a positive attitude.
  • Proficiency with computers and reservation software is a plus.
  • Availability to work mornings, afternoons and evenings, weekends, and holidays.

Benefits
  • Competitive hourly wage of $19.00-$19.00 paid bi-weekly.
  • Opportunities for career growth and advancement within the company.
  • Employee discounts on hotel stays and amenities.
  • Supportive and inclusive team environment.
  • Medical, Dental and Vision
  • Optional supplemental insurances
  • 401(k)
  • Free employee parking

About the Company
The Holiday Inn Boston Cambridge Area is a vibrant and welcoming hotel located in Somerville, MA. We take pride in delivering outstanding hospitality to both business and leisure travelers. As part of the InterContinental Hotels Group family, we are committed to creating memorable guest experiences through excellent service, comfortable accommodations, and a warm atmosphere.
We are an Equal Opportunity Employer.

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