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Overnight Hotel Reservation Jobs (NOW HIRING)

Luminous Hotel Management

Night Auditor

Warrenton, VA · On-site

$13 - $15/hr

Basic computer skills and ability to learn hotel reservation systems * Reliable, punctual, and ... working overnight alone & Basic computer literacy Baymont by Wyndham Warrenton is a mid-scale ...

Luminous Hotel Management

Night Auditor

Warrenton, VA · On-site

$15 - $20/hr

Basic computer skills and ability to learn hotel reservation systems * Reliable, punctual, and ... working overnight alone & Basic computer literacy Baymont by Wyndham Warrenton is a mid-scale ...

Hotel deLuxe

Night Auditor

Portland, OR · On-site

$16 - $21.25/hr

... and hotel reservation systems * Detail-oriented with strong multitasking and time management skills * Ability to stay calm and professional under pressure * Available to work overnight shifts ...

Hotel deLuxe

Night Auditor

Portland, OR · On-site

$16 - $21.25/hr

... and hotel reservation systems * Detail-oriented with strong multitasking and time management skills * Ability to stay calm and professional under pressure * Available to work overnight shifts ...

Hotel deLuxe

Night Auditor

Portland, OR · On-site

$16 - $21.25/hr

... and hotel reservation systems * Detail-oriented with strong multitasking and time management skills * Ability to stay calm and professional under pressure * Available to work overnight shifts ...

Hotel deLuxe

Night Auditor

Portland, OR

$16 - $21.25/hr

... and hotel reservation systems * Detail-oriented with strong multitasking and time management skills * Ability to stay calm and professional under pressure * Available to work overnight shifts ...

Hotel deLuxe

Night Auditor

Portland, OR · On-site

$16 - $21.25/hr

... and hotel reservation systems * Detail-oriented with strong multitasking and time management skills * Ability to stay calm and professional under pressure * Available to work overnight shifts ...

Hotel deLuxe

Night Auditor

Portland, OR

$16 - $21.25/hr

... and hotel reservation systems * Detail-oriented with strong multitasking and time management skills * Ability to stay calm and professional under pressure * Available to work overnight shifts ...

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Overnight Hotel Reservation information

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How much do overnight hotel reservation jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for overnight hotel reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Overnight Hotel Reservation vs Front Desk Agent?

AspectOvernight Hotel ReservationFront Desk Agent
Primary RoleHandling reservation bookings and guest check-ins/outs during overnight hoursAssisting guests with check-in/out, inquiries, and services at the front desk
Work EnvironmentReservation departments, call centers, or online booking systemsHotel lobby, front desk area, guest service points
CredentialsBasic hospitality knowledge, customer service skillsHospitality or hotel management experience, customer service skills

While both roles involve guest interaction and customer service, the Overnight Hotel Reservation focuses on managing bookings and reservations during overnight hours, often remotely or via phone. The Front Desk Agent handles direct guest interactions, check-ins, and on-site services during regular hours. Understanding these differences helps clarify career paths and job expectations in the hospitality industry.

How to become an overnight hotel reservation agent?

To become an overnight hotel reservation agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Opera or Fidelio is beneficial, and some employers may require familiarity with booking software or basic computer skills. Flexibility to work overnight shifts is also important.

What is an overnight hotel reservation job?

An overnight hotel reservation job involves managing guest bookings during nighttime hours, often including tasks like checking in guests, handling inquiries, and updating reservation systems. It requires good communication skills, attention to detail, and familiarity with reservation software, typically working a night shift schedule.

What cities are hiring for Overnight Hotel Reservation jobs?

Cities with the most Overnight Hotel Reservation job openings:

What are the most commonly searched types of Hotel Reservation jobs?

The most popular types of Hotel Reservation jobs are:

What states have the most Overnight Hotel Reservation jobs?

States with the most job openings for Overnight Hotel Reservation jobs include:

Overnight Hotel Reservation jobs near you

Overnight Operations Manager

Manhattan, NY • On-site

Fairfield Inn/Springhill Suites Hotel
See more jobs at Fairfield Inn/Springhill Suites Hotelexternal

Full-time

Posted 26 days ago

Job description

About the Role:

The Overnight Operations Manager plays a pivotal role in ensuring the smooth and efficient overnight hotel operations. This position is responsible for leading and supervising all overnight hotel team members and ensuring they deliver exceptional customer service. Additionally, the Overnight Operations Manager  is to manage guest relations, and maintain operational standards. The Overnight Operations Manager oversees daily administrative tasks, coordinates with other departments, and assist with implementing policies to enhance the overall guest experience. This role requires a proactive approach to problem-solving, staff development, and resource management to meet organizational goals. Ultimately, the Overnight Operations Manager ensures that every guest interaction is positive, professional, and aligned with the company’s brand values.

Minimum Qualifications:

  • High school diploma or equivalent; a bachelor’s degree in hospitality management or related field is preferred.
  • Minimum of 2 years experience in front office operations within the hospitality industry.
  • Proven experience in a supervisory or managerial role overseeing front desk staff.
  • Strong knowledge of property management systems (PMS) and reservation software.
  • Excellent communication and interpersonal skills.

Preferred Qualifications:

  • Bachelor’s degree in hospitality management, business administration, or a related field.
  • Experience with customer relationship management (CRM) tools.
  • Certification in hospitality management or customer service excellence.
  • Experience working in a high-volume hotel environment.

Responsibilities:

  • Supervise and coordinate hotel staff activities, including guest service agents/night auditors, engineers, housemen, food and beverage team members and security.
  • Manage guest check-in and check-out processes to ensure accuracy and efficiency.
  • Manage the completion of the Night Audit process.
  • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels.
  • Train, mentor, and assist with evaluating front office team members to promote professional growth and service excellence.
  • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.
  • Maintain accurate records of reservations, billing, and guest information in compliance with company policies.
  • Assist with developing and implementing front office procedures and standards to improve operational efficiency.
  • Assist with ensuring compliance with health, safety, and security regulations for the overnight operations of the hotel.

Skills:

The Overnight Operations Manager utilizes strong leadership and organizational skills daily to coordinate overnight team activities and ensure smooth overnight hotel operations. Effective communication skills are essential for interacting with guests, resolving conflicts, and collaborating with other departments. Proficiency with property management systems and reservation software enables accurate handling of bookings and billing processes. Problem-solving skills are applied to address guest concerns promptly and maintain satisfaction. Additionally, the ability to assist with training and motivating staff fosters a positive work environment and drives continuous improvement in service quality.

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