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Hotel Reservation Jobs in Delaware (NOW HIRING)

Capano Management

Hotel Front Desk Agent

Rehoboth Beach, DE · On-site

$15/hr

  • Medical

  • Life

  • Retirement

... reservation cancellation. Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.

TPG Hotels Resorts and Marinas

Front Desk Agent

Milford, DE · On-site

$13.75 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Management: Manage room or service reservations, cancellations, and modifications ... Some work is performed in an interior hotel environment with equipment and machines. Benefits ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Milford, DE · On-site

$13.75 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservation Management: Manage room or service reservations, cancellations, and modifications ... Some work is performed in an interior hotel environment with equipment and machines. Benefits:

Atlantic View

Front Desk Associate

Dewey Beach, DE · On-site

$16 - $18/hr

... hotel amenities Maintain accurate reservation and payment records Qualifications: Previous front desk or hospitality experience preferred Experience with hotel software (RoomMaster a plus) Strong ...

Stonebridge Companies

Guest Services Agent

Frederica, DE · On-site

$14.50 - $18.50/hr

... the hotel. Essential Duties And Responsibilities: * Operate the front desk according to standard operating procedures and with exceptional guest service. * Operate with accuracy the reservation ...

Stonebridge Companies

Guest Services Agent

Fenwick Island, DE · On-site

$14.50 - $18.25/hr

... the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Operate the front desk according to standard operating procedures and with exceptional guest service. * Operate with accuracy the reservation ...

Stonebridge Companies

Guest Services Agent

Frederica, DE · On-site

$15/hr

... the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Operate the front desk according to standard operating procedures and with exceptional guest service. * Operate with accuracy the reservation ...

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the hotel. Essential duties and responsibilities: * Operate the front desk according to standard operating procedures and with exceptional guest service. * Operate with accuracy the reservation ...

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Operate the front desk according to standard operating procedures and with exceptional guest service. * Operate with accuracy the reservation ...

All JobsHotel Reservation JobsHotel Reservation Jobs in Delaware

Hotel Reservation information

See Delaware salary details

$11

$17

$22

How much do hotel reservation jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hotel reservation in Delaware is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a hotel reservation agent?

Hotel reservation agents are professionals who assist guests with booking accommodations at hotels. They handle inquiries about room availability, rates, and amenities, and process reservations over the phone, online, or in person. In addition to booking rooms, reservation agents may also provide information about hotel services and help resolve any issues related to reservations. Their role is crucial in ensuring a smooth and pleasant experience for guests from the moment they plan their stay.

What are the key skills and qualifications needed to thrive as a hotel reservation agent, and why are they important?

To thrive as a Hotel Reservation Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and booking platforms is typically required. Outstanding communication, problem-solving abilities, and patience help agents effectively assist guests and handle challenging situations. These skills are vital to ensure accurate bookings, guest satisfaction, and smooth hotel operations.

What are the typical challenges faced by hotel reservation agents, and how can applicants prepare for them?

Hotel reservation agents often manage high call volumes, handle last-minute booking changes, and address diverse guest requests. Staying organized and maintaining a calm, friendly demeanor under pressure are key skills for overcoming these challenges. Familiarity with reservation systems and strong communication abilities also help agents deliver excellent guest service and resolve issues efficiently. Applicants can prepare by practicing multitasking, learning basic property management software, and developing problem-solving skills.

What is the difference between Hotel Reservation vs Front Desk Agent?

AspectHotel ReservationFront Desk Agent
Primary RoleHandling reservation bookings and managing reservations systemAssisting guests check-in/check-out, providing information, and customer service
Required SkillsCustomer service, reservation software proficiency, communicationCustomer service, communication, multitasking, reservation system knowledge
Work EnvironmentReservation offices, call centers, online platformsFront desk, lobby, hotel reception area
Common EmployerHotels, online booking agenciesHotels, resorts, hospitality establishments

While both roles are essential in the hospitality industry, Hotel Reservation specialists focus on managing bookings and reservations, often working behind the scenes or remotely. Front Desk Agents interact directly with guests, handling check-ins, check-outs, and providing on-site customer service. Understanding these differences helps clarify career paths and job expectations within the hotel industry.

How to become a hotel reservation agent?

To become a hotel reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems like Opera or Fidelio can be beneficial, and some employers may require training on specific booking software.

What are the most commonly searched types of Hotel Reservation jobs in Delaware?

The most popular types of Hotel Reservation jobs in Delaware are:

What are popular job titles related to Hotel Reservation jobs in Delaware?

For Hotel Reservation jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Hotel Reservation jobs in Delaware look for?

The top searched job categories for Hotel Reservation jobs in Delaware are:

Hotel Reservation jobs near you
Infographic showing various Hotel Reservation job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Hotel Front Desk Agent

Henlopen Hotel Inc

Rehoboth Beach, DE • On-site

$15/hr

Full-time, Other

Re-posted 12 days ago

Job description

The Henlopen Hotel is looking for a dedicated Front Desk Agent to greet guests and check them into hotel following established procedures, including but not limited to assuring all necessary information is received and entered into the system, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.

Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.

Fulfills guests’ needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.

Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.

Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.

Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.

Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.

Communication method(s) used:

  • Email
  • Phone
  • In person

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • Open to applicants who do not have a college diploma

Work Remotely

  • No

Job Type: Full-time

Salary: From $15.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift
  • Weekend availability

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Customer Service: 1 year (Preferred)

    Shift availability:

    • Day Shift
    • Night Shift

    Job Type: Seasonal Full-time

    Salary: From $15.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Health insurance
    • Life insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Holidays
    • Weekend availability

      Experience:

      • Hotel experience: 1 year (Preferred)