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Hotel Internship Jobs (NOW HIRING)

Hotel Legends

Front Desk Agent - Hotel Legneds

Biloxi, MS · On-site

$12.75 - $16/hr

... staff or interns as needed. * Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to ...

Hyatt

UCF Front Office Internship

Orlando, FL

This internship includes exposure to the hotel operations division and may include rotations in Hyatt's Rooms, Food and Beverage, or Engineering departments. View our Virtual Reality Experience to ...

Hyatt

Food and Beverage Internship

Bonita Springs, FL · On-site

This internship includes exposure to the hotel operations division within Food and Beverage. All qualified candidates will receive consideration for employment without regard to race, color, religion ...

Midwest Manufacturing

Management Internship

Rapid City, SD · On-site

$14.75 - $19.75/hr

This internship will run approximately May 2023 - August 2023. If selected for the Program, you ... Hotel/Restaurant Management * Operations Management * Supply Chain Management * Merchandising ...

CLIFF CASTLE CASINO

Hotel House Person

Camp Verde, AZ · On-site

$16.25/hr

QUALIFICATIONS Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs ... Must adhere to all Cliff Castle Casino Hotel policies and procedures. * Must be committed to ...

Menards, Inc.

Management Internship

Rapid City, SD · On-site

$14.75 - $19.75/hr

This internship will run approximately May 2023 - August 2023. If selected for the Program, you ... Hotel/Restaurant Management * Operations Management * Supply Chain Management * Merchandising ...

Menards, Inc.

Distribution Internship

Shelby, IA · On-site

$14 - $18.50/hr

The Management Internship is a 12-week PAID hands on training experience at our Shelby Distribution ... Hotel/Restaurant Management * Operations Management * Supply Chain Management * Merchandising ...

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Hotel Internship information

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How much do hotel internship jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hotel internship in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a hotel internship?

A hotel internship is a temporary work experience program that allows students or recent graduates to gain practical skills and insights into the hospitality industry. Interns typically rotate through various departments such as front desk, housekeeping, food and beverage, and guest services to learn about hotel operations. These internships provide hands-on training, exposure to real-world hotel environments, and opportunities to network with professionals. The goal is to prepare interns for a successful career in hospitality by developing their customer service, communication, and problem-solving skills.

What types of departments and tasks can I expect to rotate through during a hotel internship?

During a hotel internship, you can typically expect to rotate through several key departments such as front desk, housekeeping, food and beverage, and sometimes event management or sales. Your daily tasks will likely include guest check-in and check-out, assisting with guest requests, supporting housekeeping operations, and helping in restaurant or banquet settings. This hands-on exposure allows you to understand the workflow of different teams and develop a well-rounded skill set. Rotational programs are structured to give you direct insight into how each department contributes to the overall guest experience and to help you identify areas of interest for potential career growth.

What are the key skills and qualifications needed to thrive as a hotel intern, and why are they important?

To thrive as a Hotel Intern, you need foundational knowledge of hospitality operations, customer service principles, and often enrollment in or completion of a hospitality-related degree program. Familiarity with property management systems (PMS) like Opera, booking platforms, and basic office software is typically required. Strong communication, adaptability, and teamwork are essential soft skills that help interns excel in a dynamic guest-focused environment. These skills and qualifications are crucial for delivering excellent guest experiences and supporting smooth hotel operations during the internship.

What is the difference between Hotel Internship vs Hotel Front Desk Agent?

AspectHotel InternshipHotel Front Desk Agent
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma; customer service skills
Work EnvironmentTraining period, administrative tasks, assisting departmentsGuest check-in/out, answering inquiries, handling reservations
Employer & Industry UsageHotels, hospitality programs, internships for studentsHotels, resorts, hospitality businesses
Common Search & ComparisonInternship programs, hospitality trainingFront desk jobs, hotel reception roles

Hotel internships provide students or entry-level individuals with training and exposure to various hotel operations, often focusing on learning and development. In contrast, hotel front desk agents are employed roles involving direct guest interaction, reservations, and check-in/out processes. While internships are temporary and educational, front desk positions are ongoing roles requiring customer service skills. Both roles are essential in the hospitality industry but serve different purposes in career development and daily operations.

More about Hotel Internship jobs

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Cities with the most Hotel Internship job openings:

What are the most commonly searched types of Hotel jobs?

The most popular types of Hotel jobs are:

What states have the most Hotel Internship jobs?

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Hotel Internship jobs near you
Infographic showing various Hotel Internship job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,995 per year, or $17.3 per hour.

Front Desk Agent - Hotel Legneds

Hotel Legends

Biloxi, MS • On-site

$12.75 - $16/hr

Full-time

Medical, PTO

Re-posted 23 days ago

Job description

Position Summary:
The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience. Front Desk Agents are the first point of contact for guests and play a key role in creating a positive and welcoming atmosphere.
Key Responsibilities:
  1. Guest Check-in and Check-out: • Greet guests upon arrival in a friendly and professional manner. • Verify and process guest reservations, ensuring all details are correct. • Assign rooms, provide room keys, and explain hotel amenities and services. • Handle guest check-out, ensuring all charges are accurate and payments are processed. • Assist with any special requests or accommodations during the check-in/check-out process.
  2. Guest Services and Communication: • Answer phone calls and respond to guest inquiries, providing accurate information about hotel services, amenities, and local attractions. • Address guest concerns or complaints promptly and professionally, ensuring resolution to their satisfaction. • Assist with arrangements such as transportation, restaurant reservations, or booking tours. • Communicate guest preferences or requests to other departments (e.g., housekeeping, maintenance).
  3. Reservation Management: • Manage reservations, ensuring all guest details are accurately recorded in the system. • Process and confirm room bookings, making adjustments to reservations as necessary. • Assist in overbooking situations and manage guest room availability to maximize occupancy.
  4. Payment and Billing: • Process payments for room charges, incidental charges, and other guest services, using the hotel's point-of-sale (POS) system. • Handle cash, credit card, and other forms of payment in accordance with hotel policies. • Ensure accurate billing and maintain a well-organized cash drawer and financial records. • Prepare and distribute guest folios (itemized statements of charges) at check-out.
  5. Lobby and Front Desk Management: • Maintain the cleanliness and organization of the front desk area and lobby, ensuring it is presentable and welcoming. • Monitor guest traffic and handle peak times efficiently to minimize wait times. • Assist with guest luggage and provide directions or information about hotel facilities and the local area.
  6. Safety and Security: • Follow hotel security protocols and ensure guest safety, including monitoring access to guest floors and handling emergency situations as needed. • Maintain confidentiality of guest information in compliance with hotel policies and data protection laws. • Report any suspicious behavior or security concerns to management or appropriate personnel.
  7. Team Collaboration: • Work closely with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. • Communicate guest requests or issues to relevant departments in a timely manner. • Assist in training new front desk staff or interns as needed.
  8. Additional Duties: • Assist with administrative tasks, such as filing, data entry, or preparing reports. • Participate in hotel meetings and contribute to discussions on improving guest service and operational efficiency. • Assist in special hotel events, promotions, or group bookings.

Requirements
Qualifications:
Education:
  • High school diploma or equivalent (required).
  • Associate's degree in Hospitality, Business, or related field (preferred).

Experience:
  • Previous experience in a customer service or hospitality role (preferred).
  • Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred).
  • Familiarity with handling cash, credit cards, and processing payments.

Skills:
  • Excellent communication and interpersonal skills to engage with guests and coworkers.
  • Strong organizational skills with attention to detail and the ability to multitask.
  • Ability to work in a fast-paced, customer-facing environment.
  • Problem-solving skills to address guest concerns and resolve issues efficiently.
  • Knowledge of hotel amenities, local attractions, and services available to guests.

Physical Requirements:
  • Ability to stand for extended periods and move around the front desk area.
  • Ability to lift and carry small packages or luggage up to 25 pounds.
  • Ability to work at a fast pace, especially during peak check-in and check-out times.

Work Environment:
  • Front Desk Agents typically work in hotels, resorts, or other hospitality establishments.
  • Shifts may include evenings, weekends, and holidays.
  • The position will involve working in a busy, high-energy environment with frequent guest interaction.

Compensation:
  • Competitive hourly wage, with possible benefits, including health insurance, paid time off, and other perks.

The Front Desk Agent plays an essential role in delivering exceptional customer service and ensuring that guests have a positive experience from check-in to check-out. Successful candidates should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a dynamic, customer-focused environment.
DISCLOSURE STATEMENT
No one Job Description, for any one position, can possibly encompass all responsibilities, which may be requested. The above Job Description is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than "at will" employment relationship.

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