ZipRecruiter

Log In

1

Hospital Pbx Operator Jobs (NOW HIRING)

Baptist Health

PBX Operator

Lexington, KY · On-site

... hospital. The department is staffed 24/7, providing continuous support to clinical operations ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Medical City Plano

PBX Operator

Plano, TX · On-site

Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1 ... PBX Operator opening. We review all applications. Qualified candidates will be contacted for ...

LewisGale Medical Center

PBX Operator

Salem, VA · On-site

$14.03 - $18.94/hr

In this role, you will assist our hospital team by promptly answering all incoming calls and ... apply for our PBX Operator opening. We promptly review all applications. Highly qualified ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central ... hospital. This team manages all incoming and outgoing calls, overhead paging, emergency code ...

Mercy Medical Center

PBX Operator

Baltimore, MD · On-site

$17.83/hr

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment ... If you're passionate about maki Responsibilities The PBX Operator creates an exceptional first ...

Mission Hospital

PBX Operator PRN

Richmond, VA

$13 - $15.60/hr

We have an exciting opportunity for you to join Chippenham Hospital which is part of the nation ... Do you want to work as a(an) PBX Operator PRN where your passion for creating positive patient ...

Mission Hospital

PBX Operator PRN

Richmond, VA

$13 - $15.60/hr

We have an exciting opportunity for you to join Chippenham Hospital which is part of the nation ... Do you want to work as a(an) PBX Operator PRN where your passion for creating positive patient ...

Mercy Medical Center

PBX Operator

Baltimore, MD · On-site

$17.83/hr

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment ... Responsibilities The PBX Operator creates an exceptional first impression of Mercy Medical Center ...

Mercy Medical Center

PBX Operator

Baltimore, MD · On-site

$26.75/hr

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment ... Responsibilities The PBX Operator creates an exceptional first impression of Mercy Medical Center ...

Medical City McKinney

PBX Operator PRN

Mckinney, TX · On-site

$16/hr

This role requires a comprehensive knowledge of the hospital, its services, and personnel, ensuring ... for our PBX Operator PRN opening. We review all applications. Qualified candidates will be ...

Mercy Medical Center

PBX Operator

Baltimore, MD · On-site

$26.75/hr

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment ... Responsibilities The PBX Operator creates an exceptional first impression of Mercy Medical Center ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsSwitchboard Operator JobsHospital Pbx Operator Jobs

Hospital Pbx Operator information

See salary details

$10

$19

$27

How much do hospital pbx operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hospital pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is a hospital PBX operator?

Hospital PBX Operators are professionals responsible for managing the hospital's telephone switchboard system. They handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and often respond to emergency codes and paging requests. Their role is vital in ensuring effective communication within the hospital, especially during critical situations. PBX Operators must have excellent communication skills, the ability to stay calm under pressure, and a strong understanding of the hospital's layout and staff roles.

What are the key skills and qualifications needed to thrive as a hospital PBX operator?

To thrive as a Hospital PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital phone systems, paging equipment, and basic computer applications is typically required. Excellent customer service, composure under pressure, and the ability to multitask are standout soft skills in this role. These skills are crucial for ensuring efficient communication and rapid response to emergencies in a hospital environment.

What are some common challenges faced by hospital PBX operators and how can they be managed?

Hospital PBX Operators often manage high call volumes and must prioritize emergency calls while maintaining professionalism and accuracy. One common challenge is handling stressful situations, such as multiple emergency requests or distressed callers, without compromising service quality. To manage these challenges, operators rely on strong communication skills, multitasking abilities, and familiarity with hospital procedures and protocols. Ongoing training and support from the team help ensure operators can respond quickly and effectively, contributing to patient safety and hospital efficiency.

What is the difference between Hospital Pbx Operator vs Hospital Receptionist?

AspectHospital Pbx OperatorHospital Receptionist
Primary RoleManages phone systems, routes calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information
Required SkillsCommunication skills, familiarity with phone systems, multitaskingCustomer service, organizational skills, basic computer knowledge
Work EnvironmentFront desk, communication centerReception area, front desk
CertificationsNone mandatory, some may have communication or administrative certificationsNone mandatory, customer service experience preferred

While both roles are essential in hospital front desk operations, the Hospital Pbx Operator primarily manages internal and external communications via phone systems, whereas the Hospital Receptionist handles visitor interactions and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a hospital Pbx operator?

To become a hospital Pbx (Private Branch Exchange) operator, candidates typically need a high school diploma or equivalent and should develop strong communication and multitasking skills. On-the-job training is common, and familiarity with telephone systems and hospital protocols is beneficial; some positions may require certification in healthcare communication or related areas.
More about Hospital Pbx Operator jobs

What cities are hiring for Hospital Pbx Operator jobs?

Cities with the most Hospital Pbx Operator job openings:

What states have the most Hospital Pbx Operator jobs?

States with the most job openings for Hospital Pbx Operator jobs include:

What job categories do people searching Hospital Pbx Operator jobs look for?

The top searched job categories for Hospital Pbx Operator jobs are:

Hospital Pbx Operator jobs near you
Infographic showing various Hospital Pbx Operator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 69% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

PBX Operator

Baptist Health

Lexington, KY • On-site

Part-time

Medical, Life, Retirement

Re-posted 8 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Summary
Job Description:
The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The department is staffed 24/7, providing continuous support to clinical operations, security, and patient services. With a focus on professionalism, excellent customer service, and attention to detail, PBX/Switchboard contributes significantly to the smooth, safe, and efficient functioning of the organization.
PBX Operator
Part-Time, Days
Job Description:
  • Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner.
  • Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner.
  • Provide information to walk-up visitors and patients in a courteous and professional manner.

Requirements:
  • High school diploma or equivalent
  • One year customer service experience

Benefits:
  • Preventive Plan
  • Life Insurance
  • Retirement Plans

Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.

What Baptist Health South Florida employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baptist Health South Florida logo

About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

View All Baptist Health South Florida Jobs

Apply