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Hospital Pbx Operator Jobs (NOW HIRING)

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital ... Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

Tenet Health

PBX Operator

Delray Beach, FL · On-site

Per Diem Position Summary The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$23/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$23/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

Prime Healthcare

PBX Operator

Garden City, MI · On-site

Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your ... The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead ...

AHMC Healthcare

PBX Operator

San Gabriel, CA

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

Prime Healthcare

PBX Operator

Mission, TX · On-site

The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors ... Answer and route incoming calls to the appropriate hospital departments, physicians, or staff ...

Prime Healthcare

PBX Operator

Garden City, MI · On-site

Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your ... The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead ...

Medical City Alliance

PBX Operator

Fort Worth, TX · On-site

As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is ... Our 99+ bed hospital offers 30+ specialties. We offer 2 convenient ER locations, including our off ...

Shepherd Center

PBX Operator

Atlanta, GA

News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as ... The PBX Operator is a highly interactive role, answering and directing calls and providing ...

West Anaheim Medical Center

PBX Operator

Anaheim, CA · On-site

$26.70/hr

Founded in 1964, West Anaheim Medical Center is a 219-bed acute-care hospital dedicated to ... Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and ...

Baptist Health

PBX Operator

Lexington, KY

... hospital. The department is staffed 24/7, providing continuous support to clinical operations ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Shepherd Center

PBX Operator

Atlanta, GA · On-site

News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as ... The PBX Operator is a highly interactive role, answering and directing calls and providing ...

Baptist Health

PBX Operator

Lexington, KY

Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central ... hospital. This team manages all incoming and outgoing calls, overhead paging, emergency code ...

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Hospital Pbx Operator information

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$10

$19

$27

How much do hospital pbx operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hospital pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is a hospital PBX operator?

Hospital PBX Operators are professionals responsible for managing the hospital's telephone switchboard system. They handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and often respond to emergency codes and paging requests. Their role is vital in ensuring effective communication within the hospital, especially during critical situations. PBX Operators must have excellent communication skills, the ability to stay calm under pressure, and a strong understanding of the hospital's layout and staff roles.

What are the key skills and qualifications needed to thrive as a hospital PBX operator?

To thrive as a Hospital PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital phone systems, paging equipment, and basic computer applications is typically required. Excellent customer service, composure under pressure, and the ability to multitask are standout soft skills in this role. These skills are crucial for ensuring efficient communication and rapid response to emergencies in a hospital environment.

What are some common challenges faced by hospital PBX operators and how can they be managed?

Hospital PBX Operators often manage high call volumes and must prioritize emergency calls while maintaining professionalism and accuracy. One common challenge is handling stressful situations, such as multiple emergency requests or distressed callers, without compromising service quality. To manage these challenges, operators rely on strong communication skills, multitasking abilities, and familiarity with hospital procedures and protocols. Ongoing training and support from the team help ensure operators can respond quickly and effectively, contributing to patient safety and hospital efficiency.

What is the difference between Hospital Pbx Operator vs Hospital Receptionist?

AspectHospital Pbx OperatorHospital Receptionist
Primary RoleManages phone systems, routes calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information
Required SkillsCommunication skills, familiarity with phone systems, multitaskingCustomer service, organizational skills, basic computer knowledge
Work EnvironmentFront desk, communication centerReception area, front desk
CertificationsNone mandatory, some may have communication or administrative certificationsNone mandatory, customer service experience preferred

While both roles are essential in hospital front desk operations, the Hospital Pbx Operator primarily manages internal and external communications via phone systems, whereas the Hospital Receptionist handles visitor interactions and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a hospital Pbx operator?

To become a hospital Pbx (Private Branch Exchange) operator, candidates typically need a high school diploma or equivalent and should develop strong communication and multitasking skills. On-the-job training is common, and familiarity with telephone systems and hospital protocols is beneficial; some positions may require certification in healthcare communication or related areas.
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Hospital Pbx Operator jobs near you
Infographic showing various Hospital Pbx Operator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 69% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

PBX Operator

St. Clare's - Denville

Denville, NJ • On-site

$17.88/hr

Per diem

Re-posted 26 days ago

Job description

Overview
At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!
Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog "A" ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.
Responsibilities
PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications
Education and Work Experience
  1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  2. Previous PBX experience preferred.
  3. Previous experience in office or receptionist
  4. Effective written, verbal communication, and interpersonal skills.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience preferred.

#LI-SK1
Pay Transparency
Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88/Hr. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Per Diem
Shift
Nights
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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