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Hospital Switchboard Jobs (NOW HIRING)

Froedtert

SWITCHBOARD OPERATOR

Manitowoc, WI · On-site

$14.50 - $18.25/hr

Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...

FROEDTERT HEALTH

SWITCHBOARD OPERATOR

Manitowoc, WI · On-site

$14.50 - $18.25/hr

Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...

Hancock Regional Hospital

Switchboard Operator

Greenfield, IN · On-site

$14.50 - $18.25/hr

Demonstrates the ability to manage internal Hospital communications of interdepartmental phone ... Responsible for answering all incoming and in-house calls to the Hospital switchboard. * Displays ...

Innovation At Work

Switchboard Supervisor

Bronx, NY · On-site

Innovation At Work, Inc. is seeking an experienced Switchboard Supervisor to support hospital communications operations at a federal medical facility. The Supervisor will oversee daily switchboard ...

Hancock Regional Hospital

Switchboard Operator

Greenfield, IN · On-site

$14.50 - $18.25/hr

Demonstrates the ability to manage internal Hospital communications of interdepartmental phone ... Responsible for answering all incoming and in-house calls to the Hospital switchboard. * Displays ...

York Hospital

Care Access Switchboard Operator

York, ME · On-site

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director of the Call Center and Care Access. The Switchboard Operator responds to telephone calls in a timely ...

York Hospital

Care Access Switchboard Operator

York, ME · On-site

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director of the Call Center and Care Access. The Switchboard Operator responds to telephone calls in a timely ...

Ladgov Corporation

Switchboard Supervisor

Bronx, NY · On-site

Minimum 1-3 years supervisory experience in telecommunications, call center, or hospital switchboard environment. * Experience managing staff schedules and performance standards. * Knowledge of ...

Lifepoint Health

Switchboard Operator - PRN

Sylva, NC · On-site

$10/hr

As a Switchboard Operator , you will manage a high volume of incoming calls, emergency alerts, and ... You will support hospital operations by routing calls appropriately, delivering emergency ...

Ladgov Corporation

Switchboard Supervisor

New York, NY · On-site

Minimum 1-3 years supervisory experience in telecommunications, call center, or hospital switchboard environment. * Experience managing staff schedules and performance standards. * Knowledge of ...

HCA Healthcare

Switchboard PBX Operator

Manchester, NH · On-site

This role requires a comprehensive knowledge of the hospital, its services, and personnel, ensuring ... High School Graduate / GED required * 1 year hospital switchboard/communications experience ...

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Hospital Switchboard information

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$8

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$24

How much do hospital switchboard jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hospital switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What's the easiest hospital job to get?

Hospital switchboard operator positions are generally considered easier to obtain than clinical roles, as they often require minimal formal education and focus on communication skills. These roles may require basic computer proficiency and good customer service abilities, with some employers providing on-the-job training.

What are the main challenges faced by hospital switchboard operators, and how can they be managed effectively?

Hospital switchboard operators often manage high call volumes, especially during emergencies or peak hours, which demands strong multitasking skills and composure under pressure. They must quickly and accurately route calls to the appropriate departments or personnel, sometimes in urgent or sensitive situations. To manage these challenges, operators rely on clear communication, detailed knowledge of hospital protocols, and efficient use of switchboard technology. Regular training and support from a collaborative team environment also help operators stay prepared and maintain excellent service quality.

What is the least stressful job in a hospital?

Within a hospital, roles such as hospital switchboard operators tend to be less stressful because they involve handling communication tasks, often in a controlled environment with predictable routines. These positions typically require good communication skills and may have regular hours, contributing to lower stress levels compared to clinical or emergency roles.

What are the key skills and qualifications needed to thrive as a Hospital Switchboard Operator, and why are they important?

To thrive as a Hospital Switchboard Operator, strong communication skills, attention to detail, and a high school diploma or equivalent are essential. Familiarity with multi-line phone systems, paging systems, and hospital information software is typically required. Excellent customer service, the ability to remain calm under pressure, and effective problem-solving set standout operators apart. These skills ensure accurate, timely communication and support smooth hospital operations, especially during emergencies.

What does a hospital switchboard operator do?

A hospital switchboard operator is responsible for managing incoming and outgoing telephone calls within a hospital. They direct calls to the appropriate departments or staff members, handle emergency calls, and provide general information to callers. Operators may also be responsible for paging hospital staff, monitoring alarm systems, and updating on-call schedules. Their role is crucial in ensuring efficient communication across all hospital departments, especially during emergencies.

What does a Switchboard Operator do at a hospital?

A hospital switchboard operator manages incoming and outgoing phone calls, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

How to be a Switchboard Operator?

To become a hospital switchboard operator, you typically need a high school diploma or equivalent and strong communication skills. Training is often provided on the job, focusing on phone systems, hospital protocols, and customer service. Attention to detail, multitasking ability, and familiarity with communication equipment are important for success in this role.

What is the difference between Hospital Switchboard vs Hospital Receptionist?

AspectHospital SwitchboardHospital Receptionist
Primary RoleManages incoming calls, directs calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information to patients and visitors
Required SkillsExcellent communication, multitasking, basic IT skillsCustomer service, communication, organization
Work EnvironmentControl room or dedicated communication station within hospitalReception area or front desk
CertificationsNone typically required, but some roles may prefer communication or administrative certificationsNone typically required, but customer service training is a plus

While both roles involve communication and customer service, the Hospital Switchboard primarily handles internal and external calls within the hospital, whereas the Hospital Receptionist interacts directly with visitors and patients at the front desk. Both positions are essential for smooth hospital operations but focus on different aspects of communication and patient interaction.

More about Hospital Switchboard jobs
What cities are hiring for Hospital Switchboard jobs? Cities with the most Hospital Switchboard job openings:
What states have the most Hospital Switchboard jobs? States with the most job openings for Hospital Switchboard jobs include:
What job categories do people searching Hospital Switchboard jobs look for? The top searched job categories for Hospital Switchboard jobs are:
Hospital Switchboard jobs near you
Infographic showing various Hospital Switchboard job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 73% Full Time, 15% Part Time, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

SWITCHBOARD OPERATOR

Froedtert

Manitowoc, WI • On-site

$14.50 - $18.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MANITOWOC at our FROEDTERT HOLY FAMILY MEM HOSP facility.

This job is ON - SITE.

FTE: 0.500000

Standard Hours: 20.00

Shift: Shift 4

Shift Details: works a set schedule on a two week rotation Holidays: yes Weekends: every other

Job Summary:

Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems.

EXPERIENCE DESCRIPTION:

A minimum of 1 year hospital switchboard experience is preferred.

EDUCATION DESCRIPTION:

High School diploma or equivalent is required.

SPECIAL SKILLS DESCRIPTION:

Pleasant speaking voice and courteous manner, excellent communication skills, and typing and computer skills required.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available


The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Employment Type: OTHER
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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980

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