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Hospital Switchboard Jobs (NOW HIRING)

Innovation At Work

Switchboard Supervisor

Bronx, NY · On-site

Innovation At Work, Inc. is seeking an experienced Switchboard Supervisor to support hospital communications operations at a federal medical facility. The Supervisor will oversee daily switchboard ...

FROEDTERT HEALTH

SWITCHBOARD OPERATOR HFM

Manitowoc, WI · On-site

$14.50 - $18.25/hr

Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...

Froedtert

SWITCHBOARD OPERATOR HFM

Manitowoc, WI · On-site

$14.50 - $18.25/hr

Operates hospital switchboard to relay incoming and outgoing calls. Operates page system, monitors hospital alarms, and Civil Defense Warning Systems. EXPERIENCE DESCRIPTION: A minimum of 1 year ...

Hancock Regional Hospital

Switchboard Operator

Greenfield, IN · On-site

$14.50 - $18.25/hr

Demonstrates the ability to manage internal Hospital communications of interdepartmental phone ... Responsible for answering all incoming and in-house calls to the Hospital switchboard. * Displays ...

York Hospital

Care Access Switchboard Operator

York, ME · On-site

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director of the Call Center and Care Access. The Switchboard Operator responds to telephone calls in a timely ...

York Hospital

Care Access Switchboard Operator

York, ME

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director of the Call Center and Care Access. The Switchboard Operator responds to telephone calls in a timely ...

Lifepoint Health

Switchboard Operator - PRN

Sylva, NC · On-site

$10/hr

As a Switchboard Operator , you will manage a high volume of incoming calls, emergency alerts, and ... You will support hospital operations by routing calls appropriately, delivering emergency ...

Lifepoint Health

Switchboard Operator - PRN

Sylva, NC · On-site

$10/hr

As a Switchboard Operator , you will manage a high volume of incoming calls, emergency alerts, and ... You will support hospital operations by routing calls appropriately, delivering emergency ...

Ladgov Corporation

Switchboard Supervisor

Bronx, NY · On-site

Minimum 1-3 years supervisory experience in telecommunications, call center, or hospital switchboard environment. * Experience managing staff schedules and performance standards. * Knowledge of ...

Ladgov Corporation

Switchboard Supervisor

New York, NY · On-site

Minimum 1-3 years supervisory experience in telecommunications, call center, or hospital switchboard environment. * Experience managing staff schedules and performance standards. * Knowledge of ...

Advocate Aurora Health

$18.85 - $28.30/hr

Department: 11597 Advocate Sherman Hospital - Switchboard Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: Monday and Thursday 4:30p-8:30p, Friday ...

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Hospital Switchboard information

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How much do hospital switchboard jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for hospital switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What's the easiest hospital job to get?

Hospital switchboard operator positions are generally considered easier to obtain than clinical roles, as they often require minimal formal education and focus on communication skills. These roles may require basic computer proficiency and good customer service abilities, with some employers providing on-the-job training.

What are the main challenges faced by hospital switchboard operators, and how can they be managed effectively?

Hospital switchboard operators often manage high call volumes, especially during emergencies or peak hours, which demands strong multitasking skills and composure under pressure. They must quickly and accurately route calls to the appropriate departments or personnel, sometimes in urgent or sensitive situations. To manage these challenges, operators rely on clear communication, detailed knowledge of hospital protocols, and efficient use of switchboard technology. Regular training and support from a collaborative team environment also help operators stay prepared and maintain excellent service quality.

What is the least stressful job in a hospital?

Within a hospital, roles such as hospital switchboard operators tend to be less stressful because they involve handling communication tasks, often in a controlled environment with predictable routines. These positions typically require good communication skills and may have regular hours, contributing to lower stress levels compared to clinical or emergency roles.

What are the key skills and qualifications needed to thrive as a Hospital Switchboard Operator, and why are they important?

To thrive as a Hospital Switchboard Operator, strong communication skills, attention to detail, and a high school diploma or equivalent are essential. Familiarity with multi-line phone systems, paging systems, and hospital information software is typically required. Excellent customer service, the ability to remain calm under pressure, and effective problem-solving set standout operators apart. These skills ensure accurate, timely communication and support smooth hospital operations, especially during emergencies.

What does a hospital switchboard operator do?

A hospital switchboard operator is responsible for managing incoming and outgoing telephone calls within a hospital. They direct calls to the appropriate departments or staff members, handle emergency calls, and provide general information to callers. Operators may also be responsible for paging hospital staff, monitoring alarm systems, and updating on-call schedules. Their role is crucial in ensuring efficient communication across all hospital departments, especially during emergencies.

What does a Switchboard Operator do at a hospital?

A hospital switchboard operator manages incoming and outgoing phone calls, directs calls to appropriate departments or staff, and provides information to patients, visitors, and staff. They often use a multi-line phone system and must communicate clearly, maintain confidentiality, and handle emergency calls efficiently.

How to be a Switchboard Operator?

To become a hospital switchboard operator, you typically need a high school diploma or equivalent and strong communication skills. Training is often provided on the job, focusing on phone systems, hospital protocols, and customer service. Attention to detail, multitasking ability, and familiarity with communication equipment are important for success in this role.

What is the difference between Hospital Switchboard vs Hospital Receptionist?

AspectHospital SwitchboardHospital Receptionist
Primary RoleManages incoming calls, directs calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information to patients and visitors
Required SkillsExcellent communication, multitasking, basic IT skillsCustomer service, communication, organization
Work EnvironmentControl room or dedicated communication station within hospitalReception area or front desk
CertificationsNone typically required, but some roles may prefer communication or administrative certificationsNone typically required, but customer service training is a plus

While both roles involve communication and customer service, the Hospital Switchboard primarily handles internal and external calls within the hospital, whereas the Hospital Receptionist interacts directly with visitors and patients at the front desk. Both positions are essential for smooth hospital operations but focus on different aspects of communication and patient interaction.

More about Hospital Switchboard jobs
What cities are hiring for Hospital Switchboard jobs? Cities with the most Hospital Switchboard job openings:
What states have the most Hospital Switchboard jobs? States with the most job openings for Hospital Switchboard jobs include:
What job categories do people searching Hospital Switchboard jobs look for? The top searched job categories for Hospital Switchboard jobs are:
Hospital Switchboard jobs near you
Infographic showing various Hospital Switchboard job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 70% Full Time, 18% Part Time, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Supervisor

Innovation At Work

Bronx, NY • On-site

Full-time

Posted yesterday

Job description

Innovation At Work, Inc. is seeking an experienced Switchboard Supervisor to support hospital communications operations at a federal medical facility. The Supervisor will oversee daily switchboard operations and ensure reliable, professional telephone services for patients, visitors, and medical staff.
The Supervisor will coordinate staff scheduling, provide operational guidance to telephone operators, and ensure communications services are delivered efficiently across multiple shifts. This position requires strong leadership, communication skills, and the ability to work in a fast-paced healthcare environment.
Key Responsibilities include:
  • Supervise daily operations of hospital switchboard communications services
  • Oversee telephone operators responsible for answering and routing incoming calls
  • Develop and maintain staff schedules to ensure continuous operational coverage
  • Provide training, guidance, and support to communications personnel
  • Monitor call handling performance and customer service standards
  • Assist operators in resolving complex calls or service issues
  • Ensure emergency and priority calls are handled promptly and correctly
  • Maintain operational logs and communicate with facility staff regarding telecommunications issues
  • Support management with staffing coordination and performance monitoring

Requirements
  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • Minimum 2 years of supervisory or team lead experience in a call center, telecommunications, or customer service environment
  • Experience working in healthcare communications, hospital switchboard operations, or similar environments preferred
  • Ability to manage and coordinate staff across multiple shifts
  • Strong communication and leadership skills
  • Ability to work under pressure and handle urgent communications situations
  • Professional demeanor when interacting with patients, visitors, and medical personnel
  • Basic computer proficiency including Microsoft Office
  • Ability to obtain and maintain required facility clearances and training

Apply