ZipRecruiter

Log In

1

Hospital Switchboard Jobs (NOW HIRING)

Advocate Aurora Health

$18.85 - $28.30/hr

Department: 11597 Advocate Sherman Hospital - Switchboard Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: Monday, Friday and every other weekend ...

Advocate Aurora Health

Switchboard Operator

Elgin, IL · On-site

$18.85 - $28.30/hr

Department: 11597 Advocate Sherman Hospital - Switchboard Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: Monday, Friday and every other weekend ...

Highland Hospital

Switchboard Operator

Rochester, NY · On-site

$17.50 - $22.60/hr

Highland Hospital is seeking an experienced Switchboard Operator to join the team. This position answers the main line to Highland Hospital and directs all incoming calls. Hours are Saturday & Sunday ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsHospital Switchboard Jobs

Hospital Switchboard information

See salary details

$8

$16

$24

How much do hospital switchboard jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hospital switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What does a hospital switchboard operator do?

A hospital switchboard operator is responsible for managing incoming and outgoing telephone calls within a hospital. They direct calls to the appropriate departments or staff members, handle emergency calls, and provide general information to callers. Operators may also be responsible for paging hospital staff, monitoring alarm systems, and updating on-call schedules. Their role is crucial in ensuring efficient communication across all hospital departments, especially during emergencies.

What are the key skills and qualifications needed to thrive as a hospital switchboard operator, and why are they important?

To thrive as a Hospital Switchboard Operator, strong communication skills, attention to detail, and a high school diploma or equivalent are essential. Familiarity with multi-line phone systems, paging systems, and hospital information software is typically required. Excellent customer service, the ability to remain calm under pressure, and effective problem-solving set standout operators apart. These skills ensure accurate, timely communication and support smooth hospital operations, especially during emergencies.

What are the main challenges faced by hospital switchboard operators, and how can they be managed effectively?

Hospital switchboard operators often manage high call volumes, especially during emergencies or peak hours, which demands strong multitasking skills and composure under pressure. They must quickly and accurately route calls to the appropriate departments or personnel, sometimes in urgent or sensitive situations. To manage these challenges, operators rely on clear communication, detailed knowledge of hospital protocols, and efficient use of switchboard technology. Regular training and support from a collaborative team environment also help operators stay prepared and maintain excellent service quality.

What is the difference between Hospital Switchboard vs Hospital Receptionist?

AspectHospital SwitchboardHospital Receptionist
Primary RoleManages incoming calls, directs calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information to patients and visitors
Required SkillsExcellent communication, multitasking, basic IT skillsCustomer service, communication, organization
Work EnvironmentControl room or dedicated communication station within hospitalReception area or front desk
CertificationsNone typically required, but some roles may prefer communication or administrative certificationsNone typically required, but customer service training is a plus

While both roles involve communication and customer service, the Hospital Switchboard primarily handles internal and external calls within the hospital, whereas the Hospital Receptionist interacts directly with visitors and patients at the front desk. Both positions are essential for smooth hospital operations but focus on different aspects of communication and patient interaction.

More about Hospital Switchboard jobs

What cities are hiring for Hospital Switchboard jobs?

Cities with the most Hospital Switchboard job openings:

What states have the most Hospital Switchboard jobs?

States with the most job openings for Hospital Switchboard jobs include:

What job categories do people searching Hospital Switchboard jobs look for?

The top searched job categories for Hospital Switchboard jobs are:

Hospital Switchboard jobs near you
Infographic showing various Hospital Switchboard job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 69% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

TriStar Centennial Medical Center

Murfreesboro, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

TriStar Health rating

6.8

Company rating: 6.8 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Do you have the career opportunities as a(an) Switchboard Operator you want with your current employer? We have an exciting opportunity for you to join TriStar Centennial Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The PBX Operator is responsible for operating hospital switchboard and pager system and implementing all emergency plans according to hospital policy. 


What you will do in this role:


  • Receive and direct all incoming calls to the appropriate party, in a timely and professional manner. 


  • Coordinate with Hospital units and staff during visitation times while providing excellent customer service to all employees, visitors, physicians, patients and referral sources. 


  • Coordinate with RESPOND on individuals presenting for assessments and entering information into the EMTALA log and also on calls and/or regarding potential concerns for customers waiting to be assessed and/or admitted. 


  • Assist in any possible way with customer/patient/family needs during phone call and visitation times as well as for those waiting to be seen by hospital staff for any reason. 


  • Coordinate with business office meal ticket monies, safe entries and removals, mail distribution, and vehicle sign ins/outs. 


What qualifications you will need:


  • High School Diploma or GED required


  • PBX/Customer Service Experience preferred 

Benefits

TriStar Centennial Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women's services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women's Hospital. Our campus includes The Children's Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What TriStar Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply