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Hospital Pbx Operator Jobs in California (NOW HIRING)

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

AHMC Healthcare

PBX Operator

San Gabriel, CA

$23/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$23/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

PIH Health

PBX Operator

Los Angeles, CA

The PBX Telephone Operator is responsible for routing, screening, providing information to callers and calling hospital codes. The Operator also must be able to work in a fast pace environment ...

PIH Health

PBX Operator

Los Angeles, CA · On-site

$23 - $29.90/hr

The PBX Telephone Operator is responsible for routing, screening, providing information to callers and calling hospital codes. The Operator also must be able to work in a fast pace environment ...

Prime Healthcare

PBX Operator -Communications

Chino, CA · On-site

$23/hr

Chino Valley Medical Center is a 112-bed community hospital established in 1972 and centrally ... The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead ...

PIH Health

PBX Operator

Los Angeles, CA

The PBX Telephone Operator is responsible for routing, screening, providing information to callers and calling hospital codes. The Operator also must be able to work in a fast pace environment ...

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Hospital Pbx Operator information

See California salary details

$10

$19

$27

How much do hospital pbx operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for hospital pbx operator in California is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.59 per hour, depending on experience, location, and employer.

What is a hospital PBX operator?

Hospital PBX Operators are professionals responsible for managing the hospital's telephone switchboard system. They handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and often respond to emergency codes and paging requests. Their role is vital in ensuring effective communication within the hospital, especially during critical situations. PBX Operators must have excellent communication skills, the ability to stay calm under pressure, and a strong understanding of the hospital's layout and staff roles.

What are the key skills and qualifications needed to thrive as a hospital PBX operator?

To thrive as a Hospital PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital phone systems, paging equipment, and basic computer applications is typically required. Excellent customer service, composure under pressure, and the ability to multitask are standout soft skills in this role. These skills are crucial for ensuring efficient communication and rapid response to emergencies in a hospital environment.

What are some common challenges faced by hospital PBX operators and how can they be managed?

Hospital PBX Operators often manage high call volumes and must prioritize emergency calls while maintaining professionalism and accuracy. One common challenge is handling stressful situations, such as multiple emergency requests or distressed callers, without compromising service quality. To manage these challenges, operators rely on strong communication skills, multitasking abilities, and familiarity with hospital procedures and protocols. Ongoing training and support from the team help ensure operators can respond quickly and effectively, contributing to patient safety and hospital efficiency.

What is the difference between Hospital Pbx Operator vs Hospital Receptionist?

AspectHospital Pbx OperatorHospital Receptionist
Primary RoleManages phone systems, routes calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information
Required SkillsCommunication skills, familiarity with phone systems, multitaskingCustomer service, organizational skills, basic computer knowledge
Work EnvironmentFront desk, communication centerReception area, front desk
CertificationsNone mandatory, some may have communication or administrative certificationsNone mandatory, customer service experience preferred

While both roles are essential in hospital front desk operations, the Hospital Pbx Operator primarily manages internal and external communications via phone systems, whereas the Hospital Receptionist handles visitor interactions and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a hospital Pbx operator?

To become a hospital Pbx (Private Branch Exchange) operator, candidates typically need a high school diploma or equivalent and should develop strong communication and multitasking skills. On-the-job training is common, and familiarity with telephone systems and hospital protocols is beneficial; some positions may require certification in healthcare communication or related areas.

What are popular job titles related to Hospital Pbx Operator jobs in California?

For Hospital Pbx Operator jobs in California, the most frequently searched job titles are:

What job categories do people searching Hospital Pbx Operator jobs in California look for?

The top searched job categories for Hospital Pbx Operator jobs in California are:

What cities in California are hiring for Hospital Pbx Operator jobs?

Cities in California with the most Hospital Pbx Operator job openings:

Hospital Pbx Operator jobs near you
Infographic showing various Hospital Pbx Operator job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 74% Full Time, 17% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,048 per year, or $19.7 per hour.

PBX Operator

AHMC Healthcare

San Gabriel, CA • On-site

Full-time

Re-posted 5 days ago

AHMC Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview

All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the hospital property. 

This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of all departmental functions, employees and physicians, by name.  A sincere and empathetic vocal response must be presented clearly to each and every caller.

This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. 

Responsibilities

The PBX Operator duties and responsibilities include but not limited to:

Provide customer service and service recovery as needed, answer calls, transfer calls, putting calls on hold, dialing long distance calls for staff, giving directions, overhead paging, maintaining call logs/code logs, properly and professionally respond to all codes, including code red, code blue, code white, code pink, code yellow, code grey, code silver, code orange, code green, code stroke, code triage internal/external, rapid response (RRT) code stat and code 22.

Qualifications

EDUCATION/TRAINING/EXPERIENCEHigh school graduate or equivalent.

Two years telephone PBX experience or two years workexperience within a hospital highly preferred.

Excellent communication skills to interact with Hospital personnel, Doctors, patients and outside callers. Computer skills also required.

LICENSES/CERTIFICATIONSN/A

Employment Type: OTHER

What AHMC Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AHMC Healthcare

Sourced by ZipRecruiter

Caring for you and your loved ones is our top priority. We encourage our patients to be involved in the care process, and to communicate with our staff about their experience. From our admitting staff, to nurses, patient experience managers, and administration - we're here because we care. Physicians and facility staff are dedicated to achieving the highest level of clinical excellence. AHMC Healthcare hospitals have advanced diagnostics tools such as the MRI GE Signa HDxt1.5TMR system and the Toshiba Aquilon 128-slice CT scanner. Anaheim Regional Medical Center's Heart Center has the second largest volume of open heart surgeries in Orange County. Members of our Nursing staff have been recognized at the Hospital Heroes Awards and the SeniorServ Senior Care Hero Awards. Whichever AHMC Healthcare hospital you choose, you will be choosing a facility dedicated to delivering quality service and care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Alhambra, CA, US

Social media

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