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Telecom Operator Jobs in California (NOW HIRING)

Moffitt

SERVICE RESPONSE CENTER REP

Long Beach, CA · On-site

$16.25 - $21/hr

The Service Response Center Rep is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep will take all incoming ...

Moffitt

SERVICE RESPONSE CENTER REP SR

Long Beach, CA · On-site

$20.25 - $27.75/hr

The Service Response Center Rep SR is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep SR will take all ...

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Telecom Operator information

See California salary details

$13

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$29

How much do telecom operator jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for telecom operator in California is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.18 per hour, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the telecommunications industry, high-paying roles such as senior executive positions (e.g., CEO, COO), specialized engineers, and sales directors can reach or exceed $500,000 annually, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and often involve leadership responsibilities within large companies or organizations.

Is telecom a good career?

A career as a telecom operator involves managing communication networks, troubleshooting technical issues, and ensuring service quality. It offers opportunities for technical skill development, certifications, and working in a dynamic environment, but job stability and advancement can depend on industry demand and technological changes.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What are Telecom Operators?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a Telecom Operator, and why are they important?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by Telecom Operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the four largest wireless carriers: Verizon, AT&T, T-Mobile, and Sprint (now part of T-Mobile). These companies dominate the industry in terms of coverage, customer base, and infrastructure, and they often seek telecom operators to manage network services and customer support.

What do telecom operators do?

Telecom operators manage and maintain telecommunications networks that provide voice, data, and internet services. They install, troubleshoot, and repair equipment, monitor network performance, and ensure reliable service for customers. The role often requires technical skills, knowledge of networking tools, and adherence to safety standards.
What are popular job titles related to Telecom Operator jobs in California? For Telecom Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching Telecom Operator jobs in California look for? The top searched job categories for Telecom Operator jobs in California are:
Telecom Operator jobs near you
Infographic showing various Telecom Operator job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $43,180 per year, or $20.8 per hour.
Telecomm Operator II - Operator Services - Part-Time - Evening Shift - (Weekends Only)

Telecomm Operator II - Operator Services - Part-Time - Evening Shift - (Weekends Only)

Cedars Sinai

Los Angeles, CA

$17.50 - $21.75/hr

Other

Posted 3 days ago

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

34th of 1,004 rated hospitals

Job description

Grow your career at Cedars-Sinai!

At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible-for yourself, and for others

What will you be doing in this role?

The Telecom Operator II will answer and advise all Cedars-Sinai incoming and outgoing telephone calls, using a computer-based PBX Smart Console. In this role, the Telecom Operator II will process all telephone calls to the Medical Center's main telephone number, handle patient location calls, respond to all emergency calls and codes, providing the appropriate information to the caller. Monitor all alarms for codes and respond appropriately by coordination with Security and Clinical Staff. During After-Hours, support and ensure department administrative telephone lines are answered in a timely (rapid/real time), accurate, and professional manner.

Primary Duties and Responsibilities:

  • Process incoming and outgoing calls from a computer call processing application is required.
  • Required to have at least 6 months in a call center, doctor's front office setting and/or answering service experience required.
  • Monitor alarms and responds to emergency notifications in a time manner.
  • Direct calls to appropriate departments, medical staff inside / outside the medical center and handle patient location calls.
  • Require message taking skills for CSMC 24 Hours Answering Service.
  • Miscellaneous Microsoft Office clerical duties as assigned preferred.
  • Able to type 35-45 WPM preferred.
  • Must be able to communicate and listen clearly and concisely with inside / outside callers.
  • Must be able to work EVERY WEEKEND

#Jobs-Indeed

Required Job Qualifications:

  • High School Diploma/GED.
  • Minimum six (6) months in a call center, doctor's front office setting, and/or answering service experience required.
  • Must be able to communicate and listen clearly and concisely with inbound/outbound callers.
  • Proficient computer skills, especially Microsoft Office applications.
  • Must be able to work the Evening shift
    • Weekends: 3:30pm - 12:00am Schedule

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