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Telecom Operator Jobs in California (NOW HIRING)

Booster

Strategic Telecom Alliance Manager

San Mateo, CA · On-site

$230 - $285/hr

Set regulatory and telecom carrier certification priorities to ensure that our drones meet certification standards for both regulators and telecom operators. * Build field relationships between ...

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Telecom Operator information

See California salary details

$13

$20

$29

How much do telecom operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telecom operator in California is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.18 per hour, depending on experience, location, and employer.

What is a telecom operator?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a telecom operator?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by telecom operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What do telecom operators do?

Telecom operators manage and maintain telecommunications networks that provide voice, data, and internet services. They install, troubleshoot, and repair equipment, monitor network performance, and ensure reliable service delivery, often working with tools like network management systems and adhering to safety standards.

What are popular job titles related to Telecom Operator jobs in California?

For Telecom Operator jobs in California, the most frequently searched job titles are:

What job categories do people searching Telecom Operator jobs in California look for?

The top searched job categories for Telecom Operator jobs in California are:

Telecom Operator jobs near you
Infographic showing various Telecom Operator job openings in California as of August 2026, with employment types broken down into 41% Full Time, 55% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,180 per year, or $20.8 per hour.

Telecom Operator (Admitting) 8hr FT Varied

KPC GLOBAL MEDICAL CENTERS INC.

Orange, CA • On-site

$23 - $26.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description


SUMMARY: The PBX Operator is responsible for answering all incoming calls made through the main switchboard, routes routine and emergency calls or pages through internal and external equipment, and implements all emergency codes, per Hospital policy. Operates TDD, AT&T language line and alpha paging systems. Completes required paperwork to maintain an accurate in-house census. Greets and directs all patients, visitors and physicians in a courteous and professional manner. This position reports to the Admitting Manager. The PBX Operator interacts with the following age groups:  Adolescent, Adult and Geriatric.  


REQUIREMENTS:

 

  • Minimum Education: High School graduate or equivalent preferred
  • Minimum Experience: 6 months experience preferred
  • Required License/ Certifications: BLS (within 90 days of hire); ABM/MAB/CPI certificate within (90 days upon hire) annual thereafter

Benefits:

  • Medical, dental and vision coverage is provided for all full time and part time employees*
  • Medical is 100% employer paid including dependents*
  • Employee Assistance Program
  • Basic Life and AD&D
  • 401k plan with company match
  • Generous PTO plan*
  • Pet Insurance Discount Program*
  • Employee Discount Program*
    *Per diem staff ineligible


 


KPC Health logo

About KPC Health

Sourced by ZipRecruiter

KPC Health has an integrated approach to serving the people of Riverside, San Bernardino and Orange County. Our acute care medical centers provide high quality, comprehensive and affordable healthcare for the entire family. For us, healthcare is not just about caring for our patients, but also about investing in the people throughout our communities. We are one team with one mission and that mission is for all our patients, and their families to Enjoy Life in Great Health.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Santa Ana, CA, US

Year founded

2004

Social media

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