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Telecom Operator Jobs (NOW HIRING)

Mountainside Medical Center

Telecom Operator

Montclair, NJ

$18.75 - $25.75/hr

Overview Join our team as a rotating shift, PRN, PBX, Telecom Operator in Montclair, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team ...

Capital Health

Telecom Operator

Pennington, NJ · On-site

$18.75 - $25.75/hr

References and utilizes organization on-call schedules including physician, operating room, laboratory, and anesthesia departments. Provides language and hearing specialized services to patients ...

Mercyhealth

$17.92 - $27.78/hr

One year of experience as an operator of similar equipment required. * Proven level of proficiency and performance of operational and customer service. CERTIFICATION/LICENSURE NA OTHER SKILLS AND ...

Capital Health

Telecom Operator

Pennington, NJ · On-site

$18.75 - $25.75/hr

References and utilizes organization on-call schedules including physician, operating room, laboratory, and anesthesia departments. Provides language and hearing specialized services to patients ...

Capital Health

Telecom Operator

Pennington, NJ · On-site

$18.75 - $25.75/hr

References and utilizes organization on-call schedules including physician, operating room, laboratory, and anesthesia departments. Provides language and hearing specialized services to patients ...

Capital Health

Telecom Operator

Pennington, NJ · On-site

$18.75 - $25.75/hr

References and utilizes organization on-call schedules including physician, operating room, laboratory, and anesthesia departments. Provides language and hearing specialized services to patients ...

Houston Methodist

Telecom Operator - PRN

The Woodlands, TX

$16.50 - $22.75/hr

At Houston Methodist, the Telecommunication Operator position is responsible for the efficient operation and use of the switchboard and paging system to receive and relay calls or messages to the ...

Albanymed

Telecom Operator - Overnights

Albany, NY

$46K - $60K/yr

Department/Unit: AMHS - Telecommunications Work Shift: Evening (United States of America) Salary Range: $46,215.00 - $60,080.00 Must be able to adapt to a large, complex, multi-system healthcare ...

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How much do telecom operator jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for telecom operator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the telecommunications industry, high-paying roles such as senior executive positions (e.g., CEO, COO), specialized engineers, and sales directors can reach or exceed $500,000 annually, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and often involve leadership responsibilities within large companies or organizations.

Is telecom a good career?

A career as a telecom operator involves managing communication networks, troubleshooting technical issues, and ensuring service quality. It offers opportunities for technical skill development, certifications, and working in a dynamic environment, but job stability and advancement can depend on industry demand and technological changes.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What are Telecom Operators?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a Telecom Operator, and why are they important?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by Telecom Operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the four largest wireless carriers: Verizon, AT&T, T-Mobile, and Sprint (now part of T-Mobile). These companies dominate the industry in terms of coverage, customer base, and infrastructure, and they often seek telecom operators to manage network services and customer support.

What do telecom operators do?

Telecom operators manage and maintain telecommunications networks that provide voice, data, and internet services. They install, troubleshoot, and repair equipment, monitor network performance, and ensure reliable service for customers. The role often requires technical skills, knowledge of networking tools, and adherence to safety standards.
More about Telecom Operator jobs
What cities are hiring for Telecom Operator jobs? Cities with the most Telecom Operator job openings:
What states have the most Telecom Operator jobs? States with the most job openings for Telecom Operator jobs include:
What job categories do people searching Telecom Operator jobs look for? The top searched job categories for Telecom Operator jobs are:
Telecom Operator jobs near you
Infographic showing various Telecom Operator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.

Telecom Operator

Mountainside Medical Center

Montclair, NJ • On-site

$15.92/hr

Per diem

Posted 4 days ago

Job description

Overview
Join our team as a rotating shift, PRN, PBX, Telecom Operator in Montclair, NJ.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
  • Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:
  • Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.

Responsibilities
  • The Telecom Operator answers phones in a courteous manner, directing individuals to the correct department/individual, and answers any property information questions.
  • Answers telephone calls in a clear and concise manner and provides necessary information in a courteous and professional manner.
  • Advances callers to appropriate destination numbers.
  • Processes patient requests through the computerized telephone system for installation of patient telephones.
  • Initiates the opening and closing of patients' phones according to the designated time of services.
  • Enters required data in various computerized voice/data systems.
  • Calls patients to inform them of telephone service and dialing instructions.
  • Responds in a timely and professional manner to various emergency alarm systems and notifies designated personnel. In addition, announces emergency codes over the paging system in a calm, clear, professional manner.
  • Monitors lists of all current on-call emergency services and maintains correct beeper and home phone numbers.
  • Understands all disaster plan policies and procedures and implements all necessary responses accordingly.
  • Informs supervisor of all patient or staff complaints or concerns.

Qualifications
Job Requirements:
  • High school diploma or GED equivalent.
  • 1+ years' experience working with phone systems.
  • Effective oral communication skills.

Preferred Job Requirements:
  • Computerized data entry experience.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

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