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Telecom Operator Jobs in Florida (NOW HIRING)

HCA Healthcare

Telecom Operator

Kissimmee, FL · On-site

As a Telecom Operator with HCA Florida Osceola Hospital you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications Job Summary We are seeking a Telecom ...

Oviedo Medical Center

Telecom Operator PRN

Oviedo, FL · On-site

Jump-start your career as a(an) Telecom Operator PRN today with Oviedo Medical Center. Job Summary and Qualifications We are currently recruiting for a Telecommunications Operator to join our team!

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Telecom Operator information

See Florida salary details

$10

$15

$22

How much do telecom operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for telecom operator in Florida is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What is a telecom operator?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a telecom operator?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by telecom operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What do telecom operators do?

Telecom operators manage and maintain telecommunications networks that provide voice, data, and internet services. They install, troubleshoot, and repair equipment, monitor network performance, and ensure reliable service delivery, often working with tools like network management systems and adhering to safety standards.

What are popular job titles related to Telecom Operator jobs in Florida?

For Telecom Operator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telecom Operator jobs in Florida look for?

The top searched job categories for Telecom Operator jobs in Florida are:

Telecom Operator jobs near you
Infographic showing various Telecom Operator job openings in Florida as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,696 per year, or $15.7 per hour.

Telecom Operator

HCA Florida Osceola Hospital

Winter Haven, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

HCA Florida Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 483 frontline employees who took The Breakroom Quiz

671st of 893 rated healthcare providers

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Telecom Operator with HCA Florida Osceola Hospital you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications Job Summary

We are seeking a Telecom Operator to provide exceptional customer service for the hospital while performing switchboard activities. You will greet callers with hospitality and professionalism, route incoming calls and operate the public address system

What qualifications you will need:

  • High School Graduate / GED required
  • 1 year of experience required 
Benefits

HCA Florida Osceola Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida Osceola Hospital is a 404-bed tertiary care hospital. We are accredited by the Joint Commission and are a Level II Trauma Center. We are a teaching hospital in collaboration with UCF College of Medicine. Our hospital is conveniently and centrally located in the Heart of Kissimmee. We are only minutes from Orlando, St. Cloud, Celebration, and Poinciana. We are committed to enhancing the standard of healthcare by providing services including Emergency Care, Trauma Care, Pediatric ER, Heart & Vascular Institute, and Comprehensive Stroke Center. Other services include The Baby Suites Maternity Care, Neonatal Intensive Care Unit Level II, Women’s Services, Behavioral Health, Orthopedics & Spine, and a Graduate Medical Education Program. We expand our care to the community with our freestanding Emergency Department at Hunter’s Creek ER.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Telecom Operator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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