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Telecom Operator Jobs in Oklahoma (NOW HIRING)

Dycom Industries, Inc.

Laborer Telecom Underground

Grove, OK · On-site

$13.75 - $17/hr

... our Telecom Underground team, you'll participate in all phases of underground construction ... Perform construction tasks including loading, delivery, digging, and operating equipment * Install ...

Dycom Industries, Inc.

Laborer Telecom Underground

Grove, OK · On-site

$13.75 - $17/hr

... our Telecom Underground team, you'll participate in all phases of underground construction ... Perform construction tasks including loading, delivery, digging, and operating equipment * Install ...

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All JobsTelecom Operator JobsTelecom Operator Jobs in Oklahoma

Telecom Operator information

See Oklahoma salary details

$12

$19

$27

How much do telecom operator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for telecom operator in Oklahoma is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What is a telecom operator?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a telecom operator?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by telecom operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.
What are popular job titles related to Telecom Operator jobs in Oklahoma? For Telecom Operator jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Telecom Operator jobs in Oklahoma look for? The top searched job categories for Telecom Operator jobs in Oklahoma are:
Telecom Operator jobs near you
Infographic showing various Telecom Operator job openings in Oklahoma as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $40,399 per year, or $19.4 per hour.

Telecom Supervisor

Hillcrest Healthcare System

Tulsa, OK • On-site

Full-time

Medical, PTO

Re-posted 14 days ago

Job description

Join our team as an evening shift, full-time, PBX Telecom Operator Supervisor in Tulsa, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:
  • Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women's Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.
  • The Telecom Supervisor is a telecom operator that is responsible for supervising the daily operations of the telecom staff and communication systems to ensure efficient, accurate, and professional service.
  • This role oversees call routing, emergency communication procedures, operator and on-call scheduling, staff training, system performance, real-time coaching, and assist in candidate interviews.
  • The supervisor serves as a liaison between departments, supports troubleshooting efforts, monitors compliance with organization policies, and ensures uninterrupted communication services in a fast-paced environment.

Job Requirements:
  • 1+ years of experience in telecom, switchboard operations, call center operations, or a related customer service environment.
  • 2+ years of supervisory or leadership experience.
  • Strong knowledge of hospital functions.
  • Organized, detail-oriented, good follow-through skills, and the ability to multi-task in a fast-paced environment.
  • Excellent interpersonal, written, and verbal communication skills.

Preferred Job Requirements:
  • Experience with staff scheduling, training, coaching, and performance management.
  • Experience responding to emergency communication procedures and escalation protocols.
  • Strong customer service, communication, and problem-solving experience in healthcare, hospitality, or large organization.

Apply