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Telecom Operator Jobs in North Carolina (NOW HIRING)

Dycom Industries, Inc.

Laborer Telecom Aerial

Dunn, NC · On-site

$14.25 - $17.50/hr

Hourly Discover a more connected career At Lambert's Cable, as a Laborer Telecom Aerial, you'll support an Aerial Telecom Crew with the installation and maintenance of fiber/telecom cables and ...

Dycom Industries, Inc.

Laborer Telecom Underground

Durham, NC · On-site

$15.75 - $19.25/hr

Hourly Discover a more connected career At Globe Communications, LLC, as a Laborer on our Telecom ... Perform construction tasks including loading, delivery, digging, and operating equipment * Install ...

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Dycom Industries, Inc.

Underground Telecom Laborer

Garner, NC · On-site

$14.75 - $18/hr

Hourly Discover a more connected career At Ansco & Associates, LLC, as a Laborer on our Telecom ... Perform construction tasks including loading, delivery, digging, and operating equipment * Install ...

Dycom Industries, Inc.

Laborer Telecom Underground

Henderson, NC · On-site

$15.25 - $18.75/hr

Hourly Discover a more connected career At Lambert's Cable, as a Laborer on our Telecom Underground ... Perform construction tasks including loading, delivery, digging, and operating equipment * Install ...

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Showing results 1-20

All JobsTelecom Operator JobsTelecom Operator Jobs in North Carolina

Telecom Operator information

See North Carolina salary details

$12

$19

$27

How much do telecom operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for telecom operator in North Carolina is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.26 per hour, depending on experience, location, and employer.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What is a telecom operator?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a telecom operator?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by telecom operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.

What are popular job titles related to Telecom Operator jobs in North Carolina?

For Telecom Operator jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Telecom Operator jobs in North Carolina look for?

The top searched job categories for Telecom Operator jobs in North Carolina are:

Telecom Operator jobs near you
Infographic showing various Telecom Operator job openings in North Carolina as of August 2026, with employment types broken down into 49% Full Time, 49% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,763 per year, or $19.1 per hour.

Operator Telecom Aerial Equipment

Dycom Industries, Inc.

Asheboro, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Asheboro, NC
Workplace Type: Field
Employment Type: Hourly
Discover a more connected career
At Lambert's Cable, as an Operator of Telecom Aerial Equipment, you will operate bucket trucks and other aerial lift equipment to install, maintain, and repair telecom infrastructure. Your role involves ensuring precision and safety while working on overhead fiber and telecom lines, supporting routine operations and emergency response efforts.
Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
  • Operate bucket trucks, aerial lifts, and other telecom equipment at job sites and during transit
  • Install, maintain, and repair overhead fiber optic and telecommunications lines while following industry standards
  • Perform general construction tasks, include lifting materials up to 50 pounds and using hand tools
  • Follow directions to complete tasks efficiently while maintaining compliance with federal, state, and company safety regulations
  • Restore work areas by securing poles, managing cables, and ensuring proper alignment of telecom lines
  • Travel for emergency response efforts with minimal notice, assisting with network restoration
  • Identify utility conflicts and ensure proper clearance for aerial telecom installations
  • Review and adhere to minimum approach distances for working near electrical infrastructure
  • Maintain positive work relationships with internal teams, contractors, and utility partners
  • Communicate effectively with supervisors to ensure efficient project execution
  • Perform other duties as assigned

What you'll need
  • Must be 18 years of age or older
  • Authorization to work in the United States
  • High school diploma, GED equivalent, or relevant work experience
  • Valid state driver's license with a minimum of two years of driving experience and an acceptable driving record
  • Six months of supervised aerial telecom equipment operation experience
  • Ability to work effectively both independently and as part of a team
  • Willing to work overtime, weekends, and extended hours as needed
  • Capable of working safely in all weather conditions, including high winds and extreme temperatures
  • Strong self-starter with effective communication skills

Physical abilities & exposures
  • Routinely: physical ability or exposure, physical ability or exposure, physical ability or exposure

Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Req Id:

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