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Telecom Operator Jobs (NOW HIRING)

LotusFlare

We design, build, and continuously evolve a powerful digital commerce and monetisation platform, Digital Network Operator ® (DNO™) Cloud, that drives valuable business outcomes for global telecom ...

JCS

Underground Utilities Operator - Telecom

Bemidji, MN · On-site

$18 - $25/hr

Overview: We are hiring Operators to join our seasonal underground telecom construction crews. Positions include experienced backhoe operators, mini excavator operators, and utility locators ...

JCS

Underground Utilities Operator - Telecom

Bemidji, MN · On-site

$21.75 - $27.75/hr

Overview: We are hiring Operators to join our seasonal underground telecom construction crews. Positions include experienced backhoe operators, mini excavator operators, and utility locators ...

Webbing

Workflow & Provisioning Lead

Finland, MN · On-site

$90 - $120/hr

BSS/OSS domain knowledge: provisioning flows, SIM lifecycle, telecom service activation. * Kubernetes -- deploying and operating workloads on K8s (not just writing YAML). * Experience with ...

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Telecom Operator information

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$13

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How much do telecom operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telecom operator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is a telecom operator?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a telecom operator?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by telecom operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What do telecom operators do?

Telecom operators manage and maintain telecommunications networks that provide voice, data, and internet services. They install, troubleshoot, and repair equipment, monitor network performance, and ensure reliable service delivery, often working with tools like network management systems and adhering to safety standards.
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What states have the most Telecom Operator jobs?

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Telecom Operator jobs near you
Infographic showing various Telecom Operator job openings in the United States as of August 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.

Director, Sales - DNO Cloud

LotusFlare

On-site, Remote

Full-time

Re-posted yesterday

Job description

LotusFlare is a provider of cloud-native SaaS products. Headquartered in Silicon Valley and founded by the team that helped scale Facebook to over a billion users, our mission is to make affordable mobile communications accessible to everyone on the planet.
We design, build, and continuously evolve a powerful digital commerce and monetisation platform, Digital Network Operator® (DNO™) Cloud, that drives valuable business outcomes for global telecom operators. Today, it is trusted by Deutsche Telekom, T-Mobile, A1, Globe, Liberty Latin America, MTN, Singtel and others to run strategic businesses that support millions of users globally.
We are also the company behind Nomad (nomadesim.com), one of the world's leading travel eSIM solutions. Nomad gives travellers fast, affordable mobile data in 200+ destinations worldwide, all through a seamless iOS, Android, or web experience.
LotusFlare's momentum continues to accelerate. We recently announced a strategic partnership and equity investment from Ericsson, further strengthening our market position and global reach.
If you're excited by global scale, real-world impact, and solving complex problems in a fast-moving environment, you'll fit right in.
Responsibilities:
Lead prospecting efforts to identify, engage, and win new Communications Service Provider (CSP) customers across Canada
  • Build, develop, and manage strong relationships with senior client executives and key stakeholders
  • Own the full sales lifecycle - from prospecting and opportunity creation through qualification, negotiation, and deal closure
  • Partner with Marketing to share market insights, refine messaging, and contribute to targeted campaigns and go-to-market initiatives
  • Collaborate cross-functionally with Sales Engineering, Product, and Delivery teams to drive high-quality, on-time sales engagements and successful deal execution
  • Work closely with Legal and Commercial teams to support contracting and commercial processes
  • Maintain accurate and up-to-date pipeline visibility through consistent CRM management
  • Track and manage Purchase Orders, Statements of Work (SOWs), Change Orders (CRs), and associated contractual documentation

Requirements:
  • 7+ years of experience in sales, business development, consulting, or account management
  • Minimum 5 years of experience selling telecom BSS platforms or BSS software solutions
  • Strong understanding of the US telecom market and telecom BSS domain
  • Proven experience navigating complex, multi-stage enterprise software sales cycles
  • Demonstrated track record of consistently exceeding sales KPIs
  • Experience working with at least one major US or Canadian telecom operator (e.g., AT&T, Verizon, T-Mobile, Telus, Comcast, Bell Canada)
  • Proven ability to independently manage and grow customer relationships
  • Experience in commercial deal structuring, negotiations, and contract management
  • Strong collaboration experience with Marketing and Inside Sales teams to drive pipeline generation
  • Ability to work closely with Product and Solutions teams to align customer needs with product roadmap and capabilities
  • Excellent verbal and written communication skills for effective internal alignment and external customer engagement
  • Capable of leading product demonstrations and managing/responding to RFXs as required
  • Ability to work independently with minimal supervision

Benefits:
  • Competitive salary package
  • Paid lunch (In the office)
  • Private healthcare
  • Yearly bonus
  • Training and workshops
  • Top-of-the-class engineers to learn from and work with

About us:
At LotusFlare, we attract and keep amazing people by offering two key things:
  • Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
  • Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an "experience down" approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.
With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.
Website: www.lotusflare.com
LinkedIn: https://www.linkedin.com/company/lotusflare
Instagram: https://www.instagram.com/lifeatlotusflare/
Twitter: https://twitter.com/lotus_flare
Department Sales Role Sales Director Locations Dallas, United States Remote status Fully Remote

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