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Telecom Operator Jobs (NOW HIRING)

Operator Telecom Drill Bores

Selma, CA · On-site

$25 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hourly Discover a more connected career At North Sky Communications, LLC, as a Telecom Drill Bores Operator, you'll be responsible for operating drill equipment to install underground ...

$13.75 - $17.75/hr

The Service Response Center Rep is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep will take all incoming ...

Operator Telecom Drill Bores

Ripon, CA · On-site

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hourly Discover a more connected career At North Sky Communications, LLC, as a Telecom Drill Bores Operator, you'll be responsible for operating drill equipment to install underground ...

Showing results 41-60

Telecom Operator information

See salary details

$13

$21

$29

How much do telecom operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for telecom operator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What is a telecom operator?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a telecom operator?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by telecom operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.
More about Telecom Operator jobs

What cities are hiring for Telecom Operator jobs?

Cities with the most Telecom Operator job openings:

What states have the most Telecom Operator jobs?

States with the most job openings for Telecom Operator jobs include:

Infographic showing various Telecom Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.

Director, Telecom & Digital Infrastructure

Alvarez & Marsal

Chicago, IL • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago


Alvarez & Marsal rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

54th of 72 rated business consultants


Job description

Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
Alvarez & Marsal Corporate Performance Improvement (A&M CPI) is expanding our capacity to serve clients across telecom and digital infrastructure. In 2024, we created a focused Telecom & Digital Infrastructure industry group to complement A&M's history in solving complex issues in this space. We are looking for accomplished consultants and operators with deep industry knowledge and technical expertise to develop actionable strategies and see them through to execution.
A&M helps companies navigate options through complex market dynamics, such as telecom. Our work includes advising on top-line strategy growth, streamlining operations, solving for tech debt, investments across telecom and digital infrastructure, divestitures, restructuring, transactional diligences, and M&A.
Our team serves traditional telecom operators, as well as private equity, digital infrastructure providers, government entities, and cross-industry enterprises. Our work spans across wireline (cable, fiber, legacy), wireless, data centers, satellite, and next gen infrastructure technologies.
Interested parties should have a strong background in one of the following areas:
  • Networks and Related Business Cases
    • Network Deployment Strategy (expansions or net-new)
    • Network Upgrades
    • Network M&A, Valuation
  • Transactions, Strategy & Structure
    • M&A Pre-Deal (Due Diligence, Planning)
    • M&A Post-Deal (Execution, Business Case Achievement)
    • Revenue & Pricing Improvement
    • Shareholder Value Improvement
  • Operations Efficiency
    • Network and Field Operations
    • Customer Care and Sales
    • Supply Chain & Logistics
  • IT
    • Telecom IT Strategy & Road Mapping
    • OSS/BSS Assessments and Builds
How you will contribute
  • Leads teams on complex projects by: setting clear direction, establishing clear expectations, ensuring quality of client / project team deliverable development
  • Decomposes complex issues, frames solution design and architects deliverables against SOW requirements
  • Ensures deliverables are complete, error free, communicated clearly and on time
  • Rapidly develops understanding of client's business
  • Anticipates, assesses and identifies areas of potential risk and issues, and develops mitigation plans
  • Actively seeks to find current client needs that may lead to new opportunities for A&M
  • Actively promotes a positive and inclusive team environment that embraces the unique attributes of all team members
  • Coaches others to act and deliver in the best interests of our clients
Qualifications
  • 7-10 years of relevant industry and consulting experience
  • Bachelor's degree required; MBA preferred
  • Outcome oriented
  • Entrepreneurial and commercial approach
  • Strong analytical skills
  • Excellent oral and written communication skills, including presentation skills
  • Strong interpersonal/team skills, high E.Q.
  • Working knowledge of MS Excel and PowerPoint
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Ability to address strategic issues and act tactically understanding cross-functional requirements
  • Comfortable with travel
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
The salary range is $150,000 - $225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details .
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