1

Telecom Operator Jobs (NOW HIRING)

SERVICE RESPONSE CENTER REP

Long Beach, CA · On-site

$16.25 - $21/hr

The Service Response Center Rep is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep will take all incoming ...

SERVICE RESPONSE CENTER REP

Chicago, IL · On-site

$16 - $20.50/hr

The Service Response Center Rep is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep will take all incoming ...

SERVICE RESPONSE CENTER REP SR

Long Beach, CA · On-site

$20.25 - $27.75/hr

The Service Response Center Rep SR is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep SR will take all ...

SERVICE RESPONSE CENTER REP

Chicago, IL · On-site

$16 - $20.50/hr

The Service Response Center Rep is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep will take all incoming ...

next page

Showing results 1-20

Telecom Operator information

See salary details

$13

$21

$29

How much do telecom operator jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for telecom operator in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the telecommunications industry, high-paying roles such as senior executive positions (e.g., CEO, COO), specialized engineers, and sales directors can reach or exceed $500,000 annually, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and often involve leadership responsibilities within large companies or organizations.

Is telecom a good career?

A career as a telecom operator involves managing communication networks, troubleshooting technical issues, and ensuring service quality. It offers opportunities for technical skill development, certifications, and working in a dynamic environment, but job stability and advancement can depend on industry demand and technological changes.

What is the difference between Telecom Operator vs Customer Service Representative?

AspectTelecom OperatorCustomer Service Representative
Required CredentialsHigh school diploma; technical training often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, network operations, field serviceCall centers, retail stores, office settings
Employer & Industry UsageTelecommunications companies, service providersVarious industries including telecom, retail, finance
Common Search & ComparisonOften compared for customer interaction roles in telecomRelated but broader customer support roles

The main difference is that a Telecom Operator primarily handles network operations, technical support, and service provisioning within the telecom industry, often requiring technical training. In contrast, a Customer Service Representative focuses on assisting customers with inquiries, billing, and support across various industries, including telecom. While both roles involve customer interaction, Telecom Operators are more technical and operational, whereas Customer Service Representatives are more customer-facing and service-oriented.

What are Telecom Operators?

Telecom Operators are professionals responsible for managing and operating telecommunications equipment and systems, such as telephone switchboards, radio networks, or computer-based communications platforms. They handle incoming and outgoing calls, monitor network performance, troubleshoot technical issues, and ensure reliable communication services. Telecom Operators often work in settings like call centers, emergency services, or large organizations to maintain uninterrupted connectivity and support both internal and external communications.

What are the key skills and qualifications needed to thrive as a Telecom Operator, and why are they important?

To excel as a Telecom Operator, you need a solid understanding of telecommunications systems, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with switchboard systems, communication software, and customer relationship management (CRM) tools is commonly required. Strong verbal communication, attention to detail, and the ability to remain calm under pressure are vital soft skills. These competencies ensure efficient call routing, quick problem resolution, and high-quality customer service in a fast-paced telecom environment.

What are some common challenges faced by Telecom Operators, and how can they be effectively managed?

Telecom Operators often face challenges such as handling high volumes of calls during peak hours, quickly resolving technical issues, and accurately documenting customer interactions. Effective time management, strong communication skills, and familiarity with telecommunications systems are essential to manage these challenges. Ongoing training and support from team leaders can also help operators stay updated with new technologies and processes, making daily tasks more manageable and efficient.

Who are the big 4 in telecom?

The Big 4 in telecom typically refer to the four largest wireless carriers: Verizon, AT&T, T-Mobile, and Sprint (now part of T-Mobile). These companies dominate the industry in terms of coverage, customer base, and infrastructure, and they often seek telecom operators to manage network services and customer support.

What do telecom operators do?

Telecom operators manage and maintain telecommunications networks that provide voice, data, and internet services. They install, troubleshoot, and repair equipment, monitor network performance, and ensure reliable service for customers. The role often requires technical skills, knowledge of networking tools, and adherence to safety standards.
More about Telecom Operator jobs
What cities are hiring for Telecom Operator jobs? Cities with the most Telecom Operator job openings:
What states have the most Telecom Operator jobs? States with the most job openings for Telecom Operator jobs include:
Infographic showing various Telecom Operator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,753 per year, or $21 per hour.
Equipment Operator Telecom

Equipment Operator Telecom

Dycom Industries, Inc.

Pine River, MN • On-site

$23 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Pine River, MN
Workplace Type: Field
Employment Type: Hourly
Discover a more connected career
At TelCom Construction, LLC, as an Equipment Operator on our Telecom Construction team, you'll use and take care of special machines for putting in phone and internet infrastructure, making sure everything works right and stays safe while doing the job.
Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
  • Attend new site Job Safety Analysis
  • Safely operate and control assigned equipment
  • Dig pits, trenches or potholes as directed by job plan
  • Responsible for the site set-up and clean-up
  • Load and unload tools, materials and equipment from truck
  • Set up a safety perimeter
  • Perform work in all weather conditions
  • Other duties as assigned

What you'll need
  • To be 18 years of age or older
  • Authorization to work in the United States for this company
  • High School Diploma, GED equivalent, or relevant work experience
  • Valid State driver's license (cannot be Provisional), including an acceptable driving record
  • Experience with drill set up and design processes, is preferred

Physical abilities & exposures
  • Routinely: work alone in remote locations with arms above shoulder level, operate vehicle and heavy machinery, squeeze, fine hand motions, bend, stoop, stand, walk, climb stairs and lift greater than 55 pounds
  • Occasionally: work in confined spaces, use ladder, keyboard and mouse

The wage range for Equipment Operator Telecom is $23.00 - $32.00
Why work with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Req Id:

What Dycom Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom