ZipRecruiter

Log In

1

Hospital Pbx Operator Jobs in Arizona (NOW HIRING)

CommonSpirit Health

PBX Operator

Prescott, AZ · On-site

From a vibrant community hospital, YRMC has grown into a leading regional healthcare system. Today ... As a PBX Operator, you will be responsible for all operations related to the hospital ...

Yavapai Regional Medical Center

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

From a vibrant community hospital, YRMC has grown into a leading regional healthcare system. Today ... Job Summary and Responsibilities As a PBX Operator, you will be responsible for all operations ...

HonorHealth

Dispatch Operator Evening

Phoenix, AZ · On-site

JOB SUMMARY This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line ...

Honorhealth

Dispatch Operator Evening

Phoenix, AZ · On-site

JOB SUMMARY This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line ...

HonorHealth

Dispatch Operator Day Shift

Phoenix, AZ · On-site

Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line ...

All JobsHospital Pbx Operator JobsHospital Pbx Operator Jobs in Arizona

Hospital Pbx Operator information

See Arizona salary details

$10

$18

$25

How much do hospital pbx operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hospital pbx operator in Arizona is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.38 per hour, depending on experience, location, and employer.

What is a hospital PBX operator?

Hospital PBX Operators are professionals responsible for managing the hospital's telephone switchboard system. They handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and often respond to emergency codes and paging requests. Their role is vital in ensuring effective communication within the hospital, especially during critical situations. PBX Operators must have excellent communication skills, the ability to stay calm under pressure, and a strong understanding of the hospital's layout and staff roles.

What are the key skills and qualifications needed to thrive as a hospital PBX operator?

To thrive as a Hospital PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital phone systems, paging equipment, and basic computer applications is typically required. Excellent customer service, composure under pressure, and the ability to multitask are standout soft skills in this role. These skills are crucial for ensuring efficient communication and rapid response to emergencies in a hospital environment.

What are some common challenges faced by hospital PBX operators and how can they be managed?

Hospital PBX Operators often manage high call volumes and must prioritize emergency calls while maintaining professionalism and accuracy. One common challenge is handling stressful situations, such as multiple emergency requests or distressed callers, without compromising service quality. To manage these challenges, operators rely on strong communication skills, multitasking abilities, and familiarity with hospital procedures and protocols. Ongoing training and support from the team help ensure operators can respond quickly and effectively, contributing to patient safety and hospital efficiency.

What is the difference between Hospital Pbx Operator vs Hospital Receptionist?

AspectHospital Pbx OperatorHospital Receptionist
Primary RoleManages phone systems, routes calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information
Required SkillsCommunication skills, familiarity with phone systems, multitaskingCustomer service, organizational skills, basic computer knowledge
Work EnvironmentFront desk, communication centerReception area, front desk
CertificationsNone mandatory, some may have communication or administrative certificationsNone mandatory, customer service experience preferred

While both roles are essential in hospital front desk operations, the Hospital Pbx Operator primarily manages internal and external communications via phone systems, whereas the Hospital Receptionist handles visitor interactions and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a hospital Pbx operator?

To become a hospital Pbx (Private Branch Exchange) operator, candidates typically need a high school diploma or equivalent and should develop strong communication and multitasking skills. On-the-job training is common, and familiarity with telephone systems and hospital protocols is beneficial; some positions may require certification in healthcare communication or related areas.

What are popular job titles related to Hospital Pbx Operator jobs in Arizona?

For Hospital Pbx Operator jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Hospital Pbx Operator jobs in Arizona look for?

The top searched job categories for Hospital Pbx Operator jobs in Arizona are:

Hospital Pbx Operator jobs near you
Infographic showing various Hospital Pbx Operator job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 72% Full Time, 16% Part Time, 2% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,760 per year, or $18.6 per hour.

PBX Operator

Yavapai Regional Medical Center

Prescott, AZ

$18 - $22.19/hr

Per diem

Re-posted 22 days ago

Job description


Job Summary and Responsibilities

As a PBX Operator, you will be responsible for all operations related to the hospital's Communications and Security Systems.

Daily, you will demonstrate behavior consistent with the Core Values, supporting our hospital's strategic plan and quality improvement initiatives. You will manage calls, operate the switchboard, respond to emergencies, and monitor security systems, ensuring seamless and secure communication.

Success in this role requires exceptional communication, calm under pressure, a commitment to service excellence, and dedication to the hospital's mission and values.

  • Knows location of equipment, passwords, and is able to login/out as necessary.
  • Follows protocol for rebooting as needed
  • Effectively utilizes computer based telephony system for all call processing (other than down time scenarios)
  • Accepts incoming calls, directing them to the proper departments with care and efficiency. Also places outbound and long distance calls as needed
  • Displays a very high level of service and commitment to organization and performs in a friendly, professional, and responsible manner.
  • Speaks clearly and distinctly; demonstrates proper use of the English language
Job Requirements

Required

  • High School Graduate/GED
  • Two years PBX operator, customer service, or hospital related experience

Preferred

  • Some college level education
  • Three years customer service experience, preferably in a hospital PBX or high volume call center environment 
  • Experience in the hospital setting
Where You'll Work

Are you ready to join a healthcare family where your values align with ours? At Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.

Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.

Today, that means you could be making an impact at:

  • Two state-of-the-art acute care hospitals
  • A robust network of primary and specialty care clinics
  • Modern outpatient health and wellness services
  • Acclaimed cardiac diagnostic centers
  • Advanced outpatient medical imaging facilities


Elevate your career without sacrificing your quality of life. As you grow with YRMC, you'll find the Prescott area isn't just a place to work – it's an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.

Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members.

Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.

Qualifications:

Required

  • High School Graduate/GED
  • Two years PBX operator, customer service, or hospital related experience

Preferred

  • Some college level education
  • Three years customer service experience, preferably in a hospital PBX or high volume call center environment 
  • Experience in the hospital setting
Employment Type: PRN
Yavapai Regional Medical Center logo

About Yavapai Regional Medical Center

Sourced by ZipRecruiter

Dignity Health-Yavapai Regional Medical Center embodies a strong sense of family, security, and belonging, extending compassion and a commitment to quality care. Our excellence in healthcare has earned us prestigious awards, including the Stroke Care Excellence Award (2022) and Neuroscience Excellence Award (2021, 2020). We take pride in being among America's 100 Best Hospitals for Stroke Care (2020, 2021).

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Prescott, AZ, US

Year founded

1999

Social media

FacebookTwitter

View All Yavapai Regional Medical Center Jobs

Apply