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Hospital Pbx Operator Jobs in Texas (NOW HIRING)

Dallas Medical Center

PBX Operator

Dallas, TX · On-site

The hospital is the only trauma center in the vicinity and is also a Certified Chest Pain Center. Dallas Medical Center is a recipient of multiple Healthgrades Patient Safety Excellence Awards and ...

Medical City Alliance

PBX Operator

Fort Worth, TX · On-site

As a(an) PBX Operator with Medical City Alliance you can be a part of an organization that is ... Our 99+ bed hospital offers 30+ specialties. We offer 2 convenient ER locations, including our off ...

Medical City Plano

PBX Operator

Plano, TX · On-site

Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1 ... PBX Operator opening. We review all applications. Qualified candidates will be contacted for ...

HCA Healthcare

PBX Operator PRN

Mckinney, TX · On-site

$16/hr

This role requires a comprehensive knowledge of the hospital, its services, and personnel, ensuring ... for our PBX Operator PRN opening. We review all applications. Qualified candidates will be ...

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... and hospital staff, responding courteously and respectfully, exhibits acceptable interpersonal ...

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... and hospital staff, responding courteously and respectfully, exhibits acceptable interpersonal ...

Midland Health

PBX Operator

Midland, TX

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... and hospital staff, responding courteously and respectfully, exhibits acceptable interpersonal ...

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Hospital Pbx Operator information

See Texas salary details

$10

$18

$25

How much do hospital pbx operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hospital pbx operator in Texas is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.38 per hour, depending on experience, location, and employer.

What is a hospital PBX operator?

Hospital PBX Operators are professionals responsible for managing the hospital's telephone switchboard system. They handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and often respond to emergency codes and paging requests. Their role is vital in ensuring effective communication within the hospital, especially during critical situations. PBX Operators must have excellent communication skills, the ability to stay calm under pressure, and a strong understanding of the hospital's layout and staff roles.

What are the key skills and qualifications needed to thrive as a hospital PBX operator?

To thrive as a Hospital PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital phone systems, paging equipment, and basic computer applications is typically required. Excellent customer service, composure under pressure, and the ability to multitask are standout soft skills in this role. These skills are crucial for ensuring efficient communication and rapid response to emergencies in a hospital environment.

What are some common challenges faced by hospital PBX operators and how can they be managed?

Hospital PBX Operators often manage high call volumes and must prioritize emergency calls while maintaining professionalism and accuracy. One common challenge is handling stressful situations, such as multiple emergency requests or distressed callers, without compromising service quality. To manage these challenges, operators rely on strong communication skills, multitasking abilities, and familiarity with hospital procedures and protocols. Ongoing training and support from the team help ensure operators can respond quickly and effectively, contributing to patient safety and hospital efficiency.

What is the difference between Hospital Pbx Operator vs Hospital Receptionist?

AspectHospital Pbx OperatorHospital Receptionist
Primary RoleManages phone systems, routes calls, and handles communication within the hospitalGreets visitors, manages appointments, and provides general information
Required SkillsCommunication skills, familiarity with phone systems, multitaskingCustomer service, organizational skills, basic computer knowledge
Work EnvironmentFront desk, communication centerReception area, front desk
CertificationsNone mandatory, some may have communication or administrative certificationsNone mandatory, customer service experience preferred

While both roles are essential in hospital front desk operations, the Hospital Pbx Operator primarily manages internal and external communications via phone systems, whereas the Hospital Receptionist handles visitor interactions and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a hospital Pbx operator?

To become a hospital Pbx (Private Branch Exchange) operator, candidates typically need a high school diploma or equivalent and should develop strong communication and multitasking skills. On-the-job training is common, and familiarity with telephone systems and hospital protocols is beneficial; some positions may require certification in healthcare communication or related areas.

What are popular job titles related to Hospital Pbx Operator jobs in Texas?

For Hospital Pbx Operator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Hospital Pbx Operator jobs in Texas look for?

The top searched job categories for Hospital Pbx Operator jobs in Texas are:

What cities in Texas are hiring for Hospital Pbx Operator jobs?

Cities in Texas with the most Hospital Pbx Operator job openings:

Hospital Pbx Operator jobs near you
Infographic showing various Hospital Pbx Operator job openings in Texas as of August 2026, with employment types broken down into 19% As Needed, 49% Full Time, 19% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

PBX Operator

Mission Regional Medical Center

Mission, TX • On-site

Contractor

Re-posted 9 days ago

Mission Regional Medical Center rating

5.6

Company rating: 5.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

929th of 1,064 rated hospitals

Job description

Overview

Shift's Available: Variable 

Employment Type: Per Diem (PD/PRN) 

Hours: Variable 

Location: Mission Regional Medical Center - Mission, TX

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and maintaining knowledge of the policies and procedures for all hospital emergency codes. This position is on a per diem basis, meaning PD/PRN as needed. 

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to): 

  • Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously 
  • Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnel 
  • Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments 
  • Support communication during hospital emergencies or critical events by coordinating calls and information flow 
  • Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information 
Qualifications

Before we go any further, we do have some deal-breakers. You must have: 

  • High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  • Previous PBX experience preferred.
  • Previous experience in office or receptionist.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience preferred.
    • Employment StatusPer DiemShiftDaysEqual Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

     

    Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

    #LI-OZ1

    Employment Type: CONTRACTOR

    What Mission Regional Medical Center employees say

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    Benefits

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    Get the full story on Breakroom

    Mission Regional Medical center logo

    About Mission Regional Medical center

    Sourced by ZipRecruiter

    Mission Regional Medical Center is a 297-bed non-profit community hospital that provides inpatient and outpatient hospital services to the people of the Rio Grande Valley. Rated one of the top hospitals in the country for clinical excellence in many services, including maternity and orthopedic care, Mission Regional Medical Center has been offering quality health care for more than 65 years.

    Industry

    Hospitals

    Company size

    51 - 200 Employees

    Headquarters location

    Mission, TX, US

    Year founded

    1954

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