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Pbx Phone Operator Jobs in Texas (NOW HIRING)

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... Answers the phone with proper dialect every time a call comes in * Responds to and exhibits ...

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... Answers the phone with proper dialect every time a call comes in * Responds to and exhibits ...

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... Answers the phone with proper dialect every time a call comes in * Responds to and exhibits ...

UHS

TELEPHONE OPERATOR - PRN

Denison, TX · On-site

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... Requires at least 1 year of PBX or customer service experience requiring extensive phone work.

UHS

TELEPHONE OPERATOR - PRN

Denison, TX

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... Requires at least 1 year of PBX or customer service experience requiring extensive phone work.

UHS

TELEPHONE OPERATOR - PRN

Denison, TX · On-site

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... year of PBX or customer service experience requiring extensive phone work. Previous hospital ...

Omni Hotels & Resorts

PBX Operator

Dallas, TX · On-site

This team member will direct phone calls to appropriate personnel and assist all guests and ... If you have operator / phone agent experience in a hotel environment and a passion for serving ...

UHS

TELEPHONE OPERATOR - PRN

Denison, TX · On-site

$13.75 - $17.25/hr

Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ... year of PBX or customer service experience requiring extensive phone work. Previous hospital ...

UHS

Telephone Operator / PBX Com / PRN / Varied

Amarillo, TX · On-site

$13.25 - $16.50/hr

Telephone Operator Job Duties/Responsibilities: The Telephone Operator is responsible for providing ... Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via ...

UHS

Telephone Operator / PBX Com / PRN / Varied

Amarillo, TX · On-site

$13.25 - $16.50/hr

Telephone Operator Job Duties/Responsibilities: The Telephone Operator is responsible for providing ... Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via ...

Texas Orthopedic Hospital

PBX Operator PRN

Houston, TX · On-site

When answering the phone -"Thank you for calling Texas Orthopedic Hospital, this is ___, how may I ... for our PBX Operator PRN opening. We review all applications. Qualified candidates will be ...

University Health

PBX Operator

San Antonio, TX · On-site

POSITION SUMMARY/RESPONSIBILITIES Assists in operating a multi-line Cisco telephone system ... Familiarity with phone call dashboard reporting tolls such as ARC is preferred.

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Pbx Phone Operator information

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How much do pbx phone operator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for pbx phone operator in Texas is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.38 per hour, depending on experience, location, and employer.

What is a PBX phone operator?

PBX phone operators are professionals who manage and direct incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They handle calls by routing them to the appropriate departments or individuals, providing information, and sometimes taking messages. PBX operators play a key role in ensuring effective communication within a company and often serve as the initial point of contact for clients and visitors. Their responsibilities may also include maintaining call logs, updating directories, and performing basic troubleshooting of the phone system.

What are the key skills and qualifications needed to thrive as a PBX phone operator, and why are they important?

To thrive as a PBX Phone Operator, you need strong communication skills, a professional phone manner, and familiarity with multi-line phone systems, often supported by a high school diploma. Experience with PBX switchboards, call-routing software, and office management systems is typically required. Attention to detail, patience, and problem-solving abilities are crucial soft skills for handling high call volumes and assisting diverse callers. These skills ensure efficient call management, excellent customer service, and smooth coordination within an organization.

What are some common challenges faced by PBX phone operators and how can they be managed?

PBX Phone Operators often deal with high call volumes and must juggle multiple tasks such as transferring calls, taking messages, and providing information promptly. One common challenge is maintaining professionalism and accuracy under pressure, especially during busy periods or when handling difficult callers. Effective time management, strong communication skills, and familiarity with the phone system are crucial for success in this role. Regular training and support from the team can help operators stay updated on protocols and manage stress effectively.

What is the difference between Pbx Phone Operator vs Receptionist?

AspectPbx Phone OperatorReceptionist
CredentialsMinimal; often on-the-job trainingMinimal; often on-the-job training
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, hotels
Employer & Industry UsageTelecommunications, hospitality, corporateCorporate, healthcare, hospitality
Primary RoleManage internal phone systems, direct callsGreet visitors, handle calls, administrative tasks

The main difference between a Pbx Phone Operator and a Receptionist lies in their primary responsibilities. Pbx Phone Operators focus on managing phone systems and directing calls within organizations, often working in call centers or corporate environments. Receptionists, on the other hand, handle visitor greetings, administrative duties, and also manage incoming calls. Both roles require strong communication skills but differ in scope and daily tasks.

How do I become a Pbx phone operator?

To become a PBX phone operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with phone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx Phone Operator hard?

Being a Pbx Phone Operator involves handling multiple phone lines, directing calls, and providing customer service, which requires good communication skills and the ability to multitask. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training.

What are popular job titles related to Pbx Phone Operator jobs in Texas?

For Pbx Phone Operator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Pbx Phone Operator jobs in Texas look for?

The top searched job categories for Pbx Phone Operator jobs in Texas are:

What cities in Texas are hiring for Pbx Phone Operator jobs?

Cities in Texas with the most Pbx Phone Operator job openings:

Pbx Phone Operator jobs near you
Infographic showing various Pbx Phone Operator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

PBX Operator

Midland Health

Midland, TX • On-site

Per diem

Re-posted 15 days ago

Job description

Performs the essential duties and responsibilities and the primary functions of a PBX Operator. This position will professionally and courteously answers all PBX calls and directs all calls to the proper location. Takes physicians calls and will transfer them to other physicians by using Medical Staff Roster. Arrives at work on time as schedule and properly clocks in and out as required by MMH policy. All operators will give proper notice according to the Attendance Policy of absence and tardiness. This position also includes notating all documentation in proper log books (i.e Code Blue, Code Red Code 1000 etc.) keeps all necessary on-call lists of departments, calls all emergency procedures overhead and pages all emergency teams, maintains a professional relationship with department and hospital staff, responding courteously and respectfully, exhibits acceptable interpersonal skills when dealing with patients, visitors and other staff, completes annual education and other required training in services and speaks clearly and concisely when paging overhead and on the radio.

SHIFT AND SCHEDULE

PRN: Shift Varies

Must have flexibility to work any of the following shifts: 7:00 AM - 3:30 PM, 8:30 AM - 5:00 PM, 3:00 PM - 11:00 PM, 3:30 PM - 11:30 PM, 5:00 PM - 11:00 PM, 11:00 PM - 7:00 AM


ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS

  • Monitors alarms and notifies appropriate staff in the event of an activation
  • Answers the phone with proper dialect every time a call comes in
  • Responds to and exhibits knowledge of all emergency procedures (i.e. Code Blue, CAT codes etc.)
  • Communicates effectively (hear, listen, speak) with staff, patients and families/visitors

EDUCATION AND EXPERIENCE

  • High School diploma or equivalency required
  • Excellent verbal and communication skills

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

  • Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

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